Knowledge Management In Theory And Practice Fourth Edition

This thoroughly revised fourth edition of the leading knowledge management (KM) textbook offers a comprehensive and accessible overview of the theory and practice of KM. Today’s knowledge-driven economy raises the stakes for organizations and individuals whose success depends on the effective management of information and knowledge. Knowledge is an asset that is not always easily tapped, especially when embedded in products and in the tacit understanding of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This thoroughly revised new edition of the leading knowledge management textbook offers a comprehensive and accessible overview of the theory and practice of KM. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it serves as an invaluable resource for students and researchers across information sciences, business, education, and communication. Global in scope and updated to reflect the maturing field, this fourth edition emphasizes optimizing KM and measuring its success and impact in meaningful ways. Fourth edition highlights: Comprehensively updated to integrate the latest theories, practices, and technologies in KM Discusses not only how to implement but how to sustain successful KM strategies and systems in the long term Includes new coverage of KM governance and the KM ISO standard introduced in 2018 Features detailed, real-world vignettes and a wealth of instructor resources, including slides and solutions

"A thoroughly revised fourth edition of this text that updates all chapters and includes new sections with a focus on new KM practices"--

An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it′s success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules.

This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.

A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This textbook and professional reference offers a comprehensive overview of the field. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it describes KM theory and practice at the individual, community, and organizational levels. Chapters cover such topics as tacit and explicit knowledge, theoretical modeling of KM, the KM cycle from knowledge capture to knowledge use, KM tools, KM assessment, and KM professionals. This third edition has been completely revised and updated to reflect advances in the dynamic and emerging field of KM. The specific changes include extended treatment of tacit knowledge; integration of such newer technologies as social media, visualization, mobile technologies, and crowdsourcing; a new chapter on knowledge continuity, with key criteria for identifying knowledge at risk; material on how to identify, document, validate, share, and implement lessons learned and best practices; the addition of new categories of KM jobs; and a new emphasis on the role of KM in innovation. Supplementary materials for instructors are available online.

This introductory level textbook critically reviews and analyses the key themes underpinning knowledge management in organisations. It presents the key debates in this area, including coverage of epistemologies of knowledge, managing and sharing knowledge, and learning and innovation.

This edited volume explores the challenges and opportunities of knowledge management (KM) in the post-pandemic world. Intangibles have become dominant resources, and their effective management is key to navigating the complexity of the new business environment. The book is divided into three parts, each focusing on a different aspect of KM: complexity, human factors, and technology. Through 15 chapters by 28 contributors from 18 countries, this collection offers a diverse range of perspectives on the evolution of KM over the past decade and its potential for the future. The contributors analyze topics such as digital transformation, distant reading, knowledge visualization, and advanced KM systems. This volume will be of interest to researchers and practitioners in the field of KM, as well as to anyone interested in the challenges and opportunities facing organizations in the post-pandemic world. This edited volume celebrates the 10th anniversary of the International Association for Knowledge Management, offering an overview of the field's achievements and prospects for innovation and sustainability.

Knowledge management is the process of realizing organizational goals by sharing, managing and creating information of an organization. It is a multidisciplinary field with applications in the areas of computer science, business administration, library and information science, etc. Knowledge management strives to facilitate organizational objectives like innovation, knowledge sharing, improved performance, etc. This book is a compilation of chapters that discuss the most vital concepts and emerging trends in this field while also understanding changes that have occurred owing to technological advancement in the last few decades. It also elucidates new techniques and their applications related to the field of knowledge management in a multidisciplinary manner. Those who are looking to gain deeper insights into the subject will be greatly assisted by this book.