Knowledge Management Tools And Techniques

Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners.

Knowledge Management is the process by which an organization identifies, creates, manages and delivers information to enhance workforce performance.KM is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers. All these issues are covered in thirty three s in the book broadly divided into the following five sections. Fundamentals of Knowledge Management, Latest Tools and Techniques for Knowledge Management, Databases, Data mining, Knowledge Discovery in Biotechnology and Bioinformatics, Data mining and Knowledge Discovery in Agriculture and Allied Fields, Indigenous Knowledge Protection and IPR Issues The book contains original research and case studies by academic and research contributors on strategies, tools, techniques and technologies for Knowledge Management. The focus of this book is on the identification of innovative KM strategies and the application of theoretical concepts to real-world situations. This first serves as a complete introduction to the concepts and principles of KM, starting with basics of data, information, knowledge and wisdom. Clarified differences among Explicit, Implicit and Tacit Knowledge. The book also covers traditional KM approaches as well as emerging topics such as cloud computing, Semantic Web, Rough Computing, Fuzzy logic, Artificial intelligence, Machine learning, social networks, Tools and Techniques for Geo Spatial Data Knowledge Discovery. The focus of the book is on how KM impacts organizations and individuals and steps that should be taken to maximize benefits, including directions for how to select, develop, and evaluate KM systems.

The third in the readers series Resources for the Knowledge-Based Economy, Knowledge Management Tools analyzes the use of knowledge management tools in the past, present and future. It helps managers and companies utilize what they know. The selections in this volume were carefully chosen to represent the strengths and weaknesses, and pros and cons of using technology to support knowledge-based activities. They acknowledge that, although tools alone are not the answer to the difficult questions surrounding knowledge management, if utilized effectively tools can open up new realms of innovation and efficiency for today's knowledge-driven businesses.

Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.

This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

Knowledge Management is a wide, critical and strategic issue for all the com- nies, from the SMEs to the most complex organizations. The key of competiti- ness is knowledge, because of the necessity of reactivity, flexibility, agility and innovation capacities. Knowledge is difficult to measure itself but what is visible, this is the way of improving products, technologies and enterprise organizations. During the last four years, based on the experience of most of the best experts around the World, CIRP (The International Academy for Production Engineering) has decided to prepare and structure a Network of Excellence (NoE) proposal. The European Community accepted to found the VRL-KCiP (Virtual Research La- ratory – Knowledge Community in Production). As its name indicates it, the aim of this NoE was really to build a «Knowledge Community in Production ». This was possible and realistic because the partners were representative of the most important universities in Europe and also because of strong partnerships with laboratories far from Europe (Japan, Australia, South Africa, USA, etc...). Based on such powerful partnership, the main issue was to help European manufacturing industry to define and structure the strategic knowledge in order to face the strategic worldwide challenges. Manufacturing in Europe currently has two essential aspects: 1. It has to be knowledge intensive given the European demands for high-tech products and services (e.g. electronics, medicines).

The public sector provides services to the public and does not expect to acquire financial gain; hence, the practices from the private sector could not be used efficiently without modification, bearing in mind that the main scope of the public organization is to provide quality services to the citizens. Knowledge management can acquire and transfer knowledge in order to succeed in this effort and to confront challenges that exist in the modern knowledge economy. Therefore, knowledge management can play a vital role in the reorganization of the public sector and its necessary organizational change. Knowledge Management Practices in the Public Sector is a collection of innovative research on the methods and applications of improving the quality of public services through the implementation of knowledge management in public organizations. While highlighting topics including intellectual capital, risk assessment, and organizational strategy, this book is ideally designed for policymakers, ICT consultants, public sector workers, public administrators, government officials, researchers, scholars, and students.