Leadership Skills For Boosting Performance

Terry Gillen proposes that practical leadership is about orchestrating better performance - not by coercion or pulling rank but by creating the conditions so that people want to perform better. Hyperbole and abstract theories are cast aside in favour of ideas that can be put into action immediately.

A how-to for any leader who has struggled to give feedback, handle tough conversations or been on the receiving end of vague or awkward feedback. This book helps leaders to think, plan, structure and then lead a two-way conversation that will engage and motivate.

With the recent digital developments within marketing, the alignment between sales and marketing has become increasingly important as it has the potential to improve sales, customer relations, and customer satisfaction. The evolution of technology has also been promoting changes in the sales process, which provides new opportunities and challenges for enterprises at various levels. Sales Management for Improved Organizational Competitiveness and Performance highlights the influences of management, marketing, and technology on sales and presents trends in sales, namely the digital transformation that is taking place in organizations. The book also considers innovative concepts, techniques, and tools in the sales area. Covering a wide range of topics such as digital transformation, sales communication, and social media marketing, this reference work is ideal for managers, marketers, researchers, scholars, practitioners, academicians, instructors, and students.

Keep workers working—and happy. The Complete Idiot's Guide® to Boosting Employee Performance is the most current and comprehensive guide for managers seeking to get the most out of their employees and build lasting relationships that will help them grow their business. Includes the newest and most powerful tools to keep employees doing their best, including ideas on keeping morale high when business is tough, avoiding stagnant work habits and routines, energizing employees about their job, how to retain the best employees, and much more. • Practical tips on maintaining clear communication between managers and staff, offering the right incentives, and inspiring teamwork • Includes insightful anecdotes from real life

This is a big book in more ways than one. . . a detailed and illuminating exploration of leadership qualities, attributes, skills and competencies. . . the mixture of theory, reflective questions, stories, tools and practical exercises demand a level of thoughtful engagement and self-reflection rarely required by books on leadership. . . the Australian content is refreshing, as is the lack of evangelistic promises of immediate transformation. . . this book is firmly grounded in supporting the learning and skill development needed for maximum performance. (Boss magazine, August p.55). The Australian Financial Review AFR Boss If we were giving a graduate-level class in leadership and people management skills (I m a UCLA Business and Management Program instructor) I would choose this book as the text. If a client asked for a great book to enhance his/her leadership skills, (we consult in organization, compensation and performance management) this would be one of first books I would suggest. It s that good! The book offers a comprehensive guide for developing leadership and people management skills. It s a powerful, broad-spectrum leadership toolkit with a wealth of information about skills and practices, and hundreds of suggestions and opinions from business and political leaders, consultants, and academics. This book is an outstanding resource for leaders and aspiring leaders. It is filled with an abundance of insights: the distinction it makes between a leader and a manager is one of the best, if not the best, we ve read. Just a few of the subjects covered are: the leadership-as-servant philosophy; leaders as coaches and mentors; communication; motivation; leading and managing teams; women as leaders; managing power, politics and conflict; leading organizational and cultural change; creating an innovative organization; leadership and people management in high-tech, networked; and virtual organizations. Throughout the book are bullet-point lists, exercises, and to-the-point conclusions. It is clearly written and superbly organized. An excellent bibliography and subject index top off this outstanding work. We highly recommend this book. Yvette Borcia and Gerry Stern, Stern s Management Review Maximum Performance is a comprehensive business tome. Although it is designed for students, busy executives who use the chapter summaries or chapter sections to focus on topics that interest them will find the book useful. Organizations with large collections on management or leadership will want to buy it. Business researchers with limited library space or who are looking for a good summary of current management topics may also find the book of value. . . The strength of Maximum Performance is its breadth. Forster touches on everything from whether leaders are born or made to Machiavellian strategies for dealing with toxic work environments. Anyone interested in ideas on leadership will likely find several sections of interest. Those sections that are particularly strong include the discussions on the different roles and organizational context of leadership, key issues in motivating employees, the team development process, and best practices in leading organizational change. Scott R. Jenkins, Business Information Alert Nick Forster s large text is for MBA students. He writes in a clean, clear style and frankly admits that leadership and people-management skills cannot adequately be learned from books. He knows however that good books can help, and also that clichés of management can be inspirational and will be used widely though they call for close analysis of substance or context. He is in this a modern-day Samuel Smiles, equipped with a variety of diagnostic tools. The Australian In my experience a major shortcoming of most how to books on leadership and management is that they purport to offer Silver Bullets magical solutions that, once revealed, will enrich and transform the reader and his or her organisation. Regrettably

Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, dealing with poor performance and organizational culture. Case studies from global leaders and organizations demonstrate best practice and key lessons learnt from people management. From inspirational leadership techniques, energizing management styles and a proactive approach to problem solving, Effective People Management is your ultimate practical resource to getting the best out of yourself and your team.