Leading Through The Pandemic

"A clarifying must-read in these uncertain times.” —GOVERNOR ANDREW CUOMO Journey behind the front lines of the coronavirus pandemic with Northwell Health, New York’s largest health system. What was it like at the epicenter, inside the health system that cared for more COVID-19 patients than any other in the United States? Leading Through a Pandemic: The Inside Story of Lessons Learned about Innovation, Leadership, and Humanity During the COVID-19Crisis takes readers inside Northwell Health, New York’s largest health system. From the C-suite to the front lines, the book reports on groundwork that positioned Northwell as uniquely prepared for the pandemic. Two decades ago, Northwell leaders began preparing for disasters—floods, hurricanes, blackouts, viruses, and more based on the belief that "bad things will happen and we have to be ready." Following a course highly unusual for an American health system, Northwell developed one of the most advanced non-government emergency response systems in the country. Northwell reached a point where leaders could confidently say "we are comfortable being uncomfortable in a crisis." But even with sustained preparation, the pandemic stands as a singularly humbling experience. Leading Through a Pandemic offers guidance on how hospitals and health systems throughout the country can prepare more effectively for the next viral threat. The book includes dramatic stories from the front lines at the peak of the viral assault and lessons of what went well, and what did not. The authors draw upon the Northwell experience to prescribe changes in the health care system for next time. Beyond the obvious need for increased stockpiles of supplies and equipment is the far more challenging task of fundamentally changing the culture of American health care to embrace a more robust emergency response capability in hospitals and systems of all sizes across the nation. The book is a must read for health care professionals, policy-makers, journalists, and readers whose curiosity demands a deeper dive into the surreal realm of the coronavirus pandemic.

For many of us, we greeted 2020 with a sense of hope, optimism, and promise. Even the number to the year had a nice symmetry to it and suggested perfect vision and clarity. It was going to be our best year yet. Instead, we came face-to-face with the massive paradigm shift of living in a world shrouded by the pandemic.Through the lockdowns, toilet paper chaos, and remote office shuffles, people in leadership positions throughout the world had to adapt. When faced with a dizzying array of new challenges, some of these leaders learned to thrive.Imagine the resiliency of leading a 400-person manufacturing plant and devising new strategies to ramp up production while keeping employees safe. Imagine the creativity of launching new online platforms to address what society needed most - connection, healing, creativity, and wellness. Imagine the pain of falling into a deep depression and then using it as an opportunity to reevaluate one's leadership style.In this book you'll receive the leadership lessons they don't teach you in business school. With these conscious leaders showing the way, you'll receive a new blueprint for 21st-century leadership.

Crisis and Pandemic Leadership: Implications for Meeting the Needs of Students, Teachers, and Parents provides the theoretical and practical strategies necessary for a school leader to confront many crises that inevitably occur. A major theme is that an effective school leader must possess several characteristics and skills including, among others, intestinal fortitude, foresight and insight, a positive long-term outlook, and organizational and interpersonal competencies.

A remarkable collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from 29 chief executives at iconic Canadian companies. Unprecedented is an extraordinary business book for extraordinary times: a collection of exclusive, first-person stories on leadership during the COVID-19 pandemic from twenty-nine chief executives at Canada’s most iconic and largest companies. These are unforgettable accounts from senior leaders at companies on the front lines during the pandemic—nursing homes, grocery stores, airlines, hotels, pharmacies, shopping malls—along with valuable lessons on crisis management. The insights in Unprecedented are remarkable. Readers get a seat at the table when the CEO of Tim Hortons visits the White House to discuss financial relief initiatives for business. Canada Goose’s CEO tells of retooling the parka maker to turn out surgical gowns. The head of one of Canada’s largest paper producers reveals what happened when the country almost ran out of toilet paper. COVID-19 is a shared challenge, a crisis that touches everyone. Unprecedented captures that shared experience with personal essays that mix struggle and achievement, fear, humour, and compassion. At their heart, these are stories about overcoming adversity, a theme that resonates with managers, professionals, entrepreneurs, and students of business. Unprecedented gives us rare insight into how leaders navigated the pandemic and the social unrest and technological changes that marked this era—what was gained, what was lost, and what was learned that can help serve companies, employees, and customers better in an uncertain future. The authors’ net proceeds from the sales of Unprecedented are being donated to United Way Centraide Canada for COVID recovery across Canada.

The Covid crisis has been a proving ground of sorts for business leaders, forcing them to adapt to new realities and unprecedented uncertainty. Leading through it has often been painful, but it’s also produced valuable lessons about rallying employees, navigating global pressures, and finding opportunity amid hardship. Leadership in Crisis profiles leaders of a range of business from auto giants like Telsa and General Motors to Moderna, the upstart that developed a Covid-19 vaccine, to a small grocery store in North Carolina. Takeaways include: Take advantage of a crisis to try something new. Channel your scrappiness and tenacity. Be of service. Turn to Leadership in Crisis and remember that when the world breaks, there are all kinds of opportunities to make it better, for your business and beyond.

The COVID-19 pandemic fundamentally affected personal and professional lives around the globe in 2020 and 2021, changing the demands on leaders and organizations. In this paper, we investigate how the pandemic and its associated significant disruptions and stressors have impacted leaders and organizations via data analysis of nearly 300 leaders across all leader levels; we also explore the downstream consequences of the pandemic on leaders, and how to use those insights to inform future actions in the midst of changing and challenging times. Specifically, we explore the following research questions:1. Has the COVID-19 pandemic impacted leaders differently depending on their background (e.g., gender) and circumstances (e.g., remote work status)? 2. Is COVID-related stress negatively related to job satisfaction and wellbeing and/or positively relate to burnout? 3. Is COVID-related stress negatively related to resilience, gratitude and tolerance of ambiguity? 4. Do resilience, gratitude, and tolerance of ambiguity influence the relations between COVID-related stress and work-related outcomes? Results of the study confirmed that the answer to all four of these questions is "yes."

Lead through the crisis and prepare for recovery. As the Covid-19 pandemic is exacting its toll on the global economy, forward-looking organizations are moving past crisis management and positioning themselves to leap ahead when the worst is over. What should you and your organization be doing now to address today's unprecedented challenges while laying the foundation needed to emerge stronger? Coronavirus: Leadership and Recovery provides you with essential thinking about managing your company through the pandemic, keeping your employees (and yourself) healthy and productive, and spurring your business to continue innovating and reinventing itself ahead of the recovery. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

NEW YORK TIMES BESTSELLER • Governor Andrew Cuomo tells the riveting story of how he took charge in the fight against COVID-19 as New York became the epicenter of the pandemic, offering hard-won lessons in leadership and his vision for the path forward. “An impressive road map to dealing with a crisis as serious as any we have faced.”—The Washington Post When COVID-19 besieged the United States, New York State emerged as the global “ground zero” for a deadly contagion that threatened the lives and livelihoods of millions. Quickly, Governor Andrew Cuomo provided the leadership to address the threat, becoming the standard-bearer of the organized response the country desperately needed. With infection rates spiking and more people dying every day, the systems and functions necessary to combat the pandemic in New York—and America—did not exist. So Cuomo undertook the impossible. He unified people to rise to the challenge and was relentless in his pursuit of scientific facts and data. He quelled fear while implementing an extraordinary plan for flattening the curve of infection. He and his team worked day and night to protect the people of New York, despite roadblocks presented by a president incapable of leadership and addicted to transactional politics. Taking readers beyond the candid daily briefings that became must-see TV across the globe, and providing a dramatic, day-by-day account of the catastrophe as it unfolded, American Crisis presents the intimate and inspiring thoughts of a leader at an unprecedented historical moment. In his own voice, Andrew Cuomo chronicles the ingenuity and sacrifice required of so many to fight the pandemic, sharing the decision-making that shaped his policy as well as his frank accounting and assessment of his interactions with the federal government, the White House, and other state and local political and health officials. Real leadership, he shows, requires clear communication, compassion for others, and a commitment to truth-telling—no matter how frightening the facts may be. Including a game plan for what we as individuals—and as a nation—need to do to protect ourselves against this disaster and those to come, American Crisis is a remarkable portrait of selfless leadership and a gritty story of difficult choices that points the way to a safer future for all of us.