Library Privacy Policies

Privacy is a growing concern in the United States and around the world. The spread of the Internet and the seemingly boundaryless options for collecting, saving, sharing, and comparing information trigger consumer worries. Online practices of business and government agencies may present new ways to compromise privacy, and e-commerce and technologies that make a wide range of personal information available to anyone with a Web browser only begin to hint at the possibilities for inappropriate or unwarranted intrusion into our personal lives. Engaging Privacy and Information Technology in a Digital Age presents a comprehensive and multidisciplinary examination of privacy in the information age. It explores such important concepts as how the threats to privacy evolving, how can privacy be protected and how society can balance the interests of individuals, businesses and government in ways that promote privacy reasonably and effectively? This book seeks to raise awareness of the web of connectedness among the actions one takes and the privacy policies that are enacted, and provides a variety of tools and concepts with which debates over privacy can be more fruitfully engaged. Engaging Privacy and Information Technology in a Digital Age focuses on three major components affecting notions, perceptions, and expectations of privacy: technological change, societal shifts, and circumstantial discontinuities. This book will be of special interest to anyone interested in understanding why privacy issues are often so intractable.

Collecting several key documents and policy statements, this supplement to the ninth edition of the Intellectual Freedom Manual traces a history of ALA’s commitment to fighting censorship. An introductory essay by Judith Krug and Candace Morgan, updated by OIF Director Barbara Jones, sketches out an overview of ALA policy on intellectual freedom. An important resource, this volume includes documents which discuss such foundational issues as The Library Bill of RightsProtecting the freedom to readALA’s Code of EthicsHow to respond to challenges and concerns about library resourcesMinors and internet activityMeeting rooms, bulletin boards, and exhibitsCopyrightPrivacy, including the retention of library usage records

In a world of users that routinely click “I Agree” buttons, librarians may be the lone voice raising an alert to the privacy, use, and ownership issues arising in connection with the design and implementation of digital rights management (DRM) technologies. DRM reflects the efforts of copyright owners to prevent the illegal distribution of copyrighted material – an admirable goal on its face. A common misunderstanding is that DRM is copyright law. It is not. Rather it is a method of preventing copyright infringement; however, if unchecked, DRM has the potential to violate privacy, limit ownership rights, and undermine the delicate balance of rights and policies established by our current system of copyright. All three of these arenas are critical for both librarians and their users. Reflecting the shift from ownership to access, libraries are increasingly providing access to rights-protected digital content. Libraries strive to provide access to rights-protected content in a manner that protects both the content creator and the privacy of the user. DRM encompasses a variety of technologies and strategies utilized by content owners and managers to limit access to and the use of rights-protected content. Librarians need to understand DRM to effectively enable users to access and use rights-protected digital content while at the same time protecting the privacy of the user. Designed to address the practical operational and planning issues related to DRM, this guide explores the critical issues and challenges faced by librarians. After reading it, librarians will better understand: the digital content rights protection scheme; the various DRM technologies and how they are used; how to use authentication and authorization standards, strategies, and technologies; and, the privacy and security issues related to DRM. Edited by two librarians who also hold law degrees, this is a best practices guide for front-line librarians on how to best respond to the impact of DRM schemes on collection development, staffing, budget, service, and other library concerns.

Protecting patron privacy in an increasingly distributed online environment is a complex challenge facing libraries. Still, publicly posted patron privacy policies can empower patrons, allow librarians to share their professional values, and help support sound library operations in the event of information disclosure requests.

Libraries are not exempt from the financial costs of data breaches or leaks, no matter the size. Whether from a library worker unwittingly sharing a patron’s address with a perpetrator of domestic violence to leaving sensitive patron data unprotected, patrons can also pay a hefty price when libraries fail to manage patron data securely and ethically. In this guide, readers will learn concrete action steps for putting the ethical management of data into practice, following two common public and academic library cumulative case studies. The authors explore such key topics as succinct summaries of major U.S. laws and other regulations and standards governing patron data management; information security practices to protect patrons and libraries from common threats; how to navigate barriers in organizational culture when implementing data privacy measures; sources for publicly available, customizable privacy training material for library workers; the data life cycle from planning and collecting to disposal; how to conduct a data inventory; understanding the associated privacy risks of different types of library data; why the current popular model of library assessment can become a huge privacy invasion; addressing key topics while keeping your privacy policy clear and understandable to patrons; and data privacy and security provisions to look for in vendor contracts.

As more information is collected, shared, and mined, the need to understand and manage information privacy has become a necessity for information professionals. Governments across the globe have enacted information privacy laws. These laws continue to evolve and the information privacy protections that have been established differ by country. A basic understanding of privacy law, information privacy approaches, and information security controls is essential for information professionals to properly manage private/personally identifiable information (PII) in differing capacities in libraries, academic institutions, corporations, hospitals, and state and federal agencies. Understanding and knowledge of applicable privacy laws and the ability to write privacy policies and procedures for the proper handling of PII are crucial skills for librarians and other information managers. Information Privacy Fundamentals for Librarians and Information Professionals is tailored to the needs of librarians and information professionals. It introduces library and information professionals to information privacy, provides an overview of information privacy in the library and information science context, U.S. privacy laws by sector, information privacy policy, and key considerations when planning and creating a privacy program.