Power Etiquette

No-nonsense guidance to a crucial set of personal career skills. Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they're a crucial business skill. In fact, good manners are good business. This no-nonsense “manners reference” refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone and e-mail etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more.

"Manners and Mischief is a cohesive, stimulating volume. Reading these essays and the editors' enlightening introduction was a joy: I learned a great deal, smiled and laughed with uncommon regularity, and marveled at the quality of this remarkable collection." -William M. Tsutsui, author of Godzilla on My Mind "This book is full of fascinating insights. Well-written and often witty, it captures a detailed snapshot of Japanese society in the early 21st century. I would say this is the most insightful book on modern Japan I have read in years." -Liza Dalby, anthropologist and novelist

Which fork should you use to eat the salad at a business lunch? What does business casual really mean? What's the one thing it's important not to do when meeting a Japanese businessperson for the first time? Good social skills are critical to success in today's competitive business world. Excellent manners not only grease the wheels of commerce, but an employee's positive professional image rubs off on the company and improves its reputation. The Essential Guide to Business Etiquette, a practical guide for interacting effectively with colleagues, customers, and business associates, details the social skills necessary to ensure personal and professional success. Good manners are like gold in today's fractious business environment—and thus provide an edge in getting and keeping new business. The Essential Guide to Business Etiquette features 14 chapters covering the most critical areas that can help people succeed in the climb up the corporate ladder. From the basics of getting off on the right foot during the job interview to handling office politics to dining etiquette, this book covers everything today's businessperson needs to know to navigate the tricky world of etiquette whether at home or abroad. Learning to operate with grace in the business world could not be more important. Every day, poor manners ruin deals, derail promotions, and harm customer relations.

Power Etiquette is a definitive guide for conducting business relationships today. Get up-to-date advice on what to say, what to write, how to eat, and what to tip. Dana May Casperson teaches how to blend high-touch manners with high-tech communications. This book is a valuable resource for everyone in business.

This book, with its focus on the study of diplomatic protocol and etiquette, collects high-quality papers written by scholars in diplomatic protocol from nine countries, including US, UK, Russia, Japan, Canada, Netherlands, India and China. As a result of in-depth international academic cooperation, it explores diplomatic protocol from three dimensions of theory, practice and country-specific and has the characteristics of internationality and nationality. From a global perspective, it is the first time that experts from so many countries work together in diplomatic protocol which makes this book present a more comprehensive and diverse overview. This book, as an effort made to enhance understanding among different cultures and facilitate the harmonious coexistence of people across the world, is remarkably helpful for promoting the research of diplomatic protocol and etiquette, exploring the true connotation of protocol and etiquette, and improving its practicality in realities.

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won’t get far. And in today’s culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you’ll master the essentials of making a great impression and building relationships, including:• The dos and don’ts of smartphone usage• Handling difficult conversations with tact and finesse• Checking your texts and emails for content and tone . . . before you hit send!• Creating a polished image on social media• Conducting meetings with poise and confidence• And moreYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job . . . just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!

In its five main sections this book covers important etiquette topics in America, including listening skills, making a positive impression, dealing with allies and enemies, technology etiquette, presentation skills and political skills.