Public Utilities Information Sources

Professor McNabb has produced an excellent overview of the management challenges facing public utilities in the 21st century. His description of the evolution, changes, and challenges of different types of utilities is insightful. What makes this book uniquely valuable is his addressing the variety of utility management responsibilities including human resources, information services, and strategic planning in a single volume. I recommend it highly. Jeffrey Showman, Washington Utilities and Transportation Commission, US An introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in three sectors of the utility industry: electric power, natural gas, and water and wastewater systems. Beginning with a brief overview of the historical development of the industry, the author looks at policy issues and discusses management ethics. He then examines a number of the major challenges in these organizational functions: management and leadership, planning, marketing, accounting and finance, information technology, governance, and human resources. In the final section of the volume he looks at issues specific to each of the three industry sectors. Accessible and comprehensive, this thoughtful exploration of the various issues facing managers in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.

Includes subject, agency, and budget indexes.

In this introduction to the literature of the public utilities, Roess covers publications that deal with public utilities in general, and the more specific publications that deal with the unique features of each utility industry: electric power, natural gas, water, and telephone. Bibliographic guides, glossaries and dictionaries, abstracting and indexing services, databases, regulatory reporting services, texts and monographs, periodicals, and other publications are listed, such as conference proceedings and standards. This literature guide is directed to those interested in the public utility industries, whether they are general readers or researchers. It shows the vastness of the literature and points the user to the more important information sources, as well as to organizations to contact for further information.

A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit.

This edition includes the effects of massive computerization on the collection, storage, and reporting of personal data. For investigations and back-ground checks of any type, this outstanding volume tells how to hire reliable employees, sell to solvent customers, and purchase from reliable vendors. Carroll also examines troubling issues of ethics, accuracy, and privacy in our age of electronic information transfer. Discusses the way the nation collects, stores, and uses personal information Addresses the ethical questions about how personal data should be used Highlights the changes in information collection brought about by computers