Reengineering Your Nonprofit Organization

A newly revised and updated edition of the ultimate resource for nonprofit managers If you're a nonprofit manager, you probably spend a good deal of your time tracking down hard-to-find answers to complicated questions. The Nonprofit Manager's Resource Directory, Second Edition provides instant answers to all your questions concerning nonprofit-oriented product and service providers, Internet sites, funding sources, publications, support and advocacy groups, and much more. If you need help finding volunteers, understanding new legislation, or writing grant proposals, help has arrived. This new, updated edition features expanded coverage of important issues and even more answers to all your nonprofit questions. Revised to keep vital information up to the minute, The Nonprofit Manager's Resource Directory, Second Edition: * Contains more than 2,000 detailed listings of both nonprofit and for-profit resources, products, and services * Supplies complete details on everything from assistance and support groups to software vendors and Internet servers, management consultants to list marketers * Provides information on all kinds of free and low-cost products available to nonprofits * Features an entirely new section on international issues * Plus: 10 bonus sections available only on CD-ROM The Nonprofit Manager's Resource Directory, Second Edition has the information you need to keep your nonprofit alive and well in these challenging times. Topics include: * Accountability and Ethics * Assessment and Evaluation * Financial Management * General Management * Governance * Human Resource Management * Information Technology * International Third Sector * Leadership * Legal Issues * Marketing and Communications * Nonprofit Sector Overview * Organizational Dynamics and Design * Philanthropy * Professional Development * Resource Development * Social Entrepreneurship * Strategic Planning * Volunteerism

The National Foundation for Infantile Paralysis was, perhaps, the most successful nonprofit organization in history, yet you’ve probably never heard of it. That’s because it did such a good job of eradicating polio back in the 1940s and ’50s that it nearly put itself out of business. But, rather than abandon a highly effective fund-raising organization, the NFIP transformed itself into an equally successful organization dedicated to children with birth defects … the March of Dimes. Faced with shrinking budgets, rapidly changing social needs, a hostile political climate, and ever more intense public scrutiny, today’s nonprofit organizations, like the NFIP before them, are finding that it’s not enough to simply update a mission statement or patch over a list of outdated goals. They’re discovering that survival now depends on the ability to effect real change the same way corporate giants such as IBM, GM, and Hewlett-Packard have, by reinventing themselves from the ground up—in other words, through reengineering. And while there are dozens of excellent guides on strategic transformation in the for-profit sector, until now, there have been none devoted exclusively to nonprofit reengineering. Written by a former "Big 6" partner, Reengineering Your Nonprofit Organization does for the nonprofit world what Michael Hammer and James Champy’s classic, Reengineering the Corporation, does for the for-profit sector—it offers a comprehensive blueprint for radical strategic change. But this book goes further. It considers not only the lessons learned from the corporate world, but also the special needs and concerns of the nonprofit sector. Rather than attempt to overlay a business reengineering paradigm over nonprofit organizations, Alceste T. Pappas offers an original model designed around the unique character of the modern nonprofit organization. In place of the traditional nonprofit stopgap approach to managing change, she offers a "zero-base" approach that incorporates a host of proven techniques for assessing and radically redesigning all facets of your operation, including mission and goals, organizational structure, and business processes. She introduces some of the most innovative new strategies for establishing partnerships and forming alliances, allocating resources, and involving staff and volunteers in the reengineering process. Dr. Pappas also presents a "best practices" approach to establishing new more efficient and cost-effective systems. Packed with case studies of innovative organizations that have fundamentally changed some or all aspects of their operations, Reengineering Your Nonprofit Organization shows how you can remain true to your organization’s vision and still meet your bottom line. Finally, Dr. Pappas provides a rational framework for measuring success and sustaining growth and improvement during the years ahead. Reengineering Your Nonprofit Organization is essential reading for all those involved in strategic planning and reengineering, from executive directors and other paid staff to fund-raisers and volunteer board members.

Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.

The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality functi

The instability of today’s economic climate calls for non-profit organizations to approach social problems in new and interesting ways, and Information and Communication Technologies may serve as an answer to this call. ICT Management in Non-Profit Organizations aims to explore the effective and comprehensive deployment of appropriate ICT strategies within the nonprofit sector. This innovative reference work will discuss how ICT enables the non-profit sector to achieve organizational efficiency, effectiveness, and, ultimately, self sufficiency, and will provide elected and appointed policymakers, managers, and planners in governments, public agencies, and nonprofit organizations with a comprehensive strategy for creating an ICT management agenda in the non-profit sector.

Indispensable for all types and sizes of nonprofit organizations, this important book imparts a clear sense of the technical expertise and proficiency needed as a nonprofit financial officer and includes real-world case studies, checklists, tables, and sample policies to clarify and explain financial concepts.

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.