Rethinking Organizational Change

This excellent book remaps the limits and possibilities of change, clearly shifting the focus from outmoded debates on agency and structure to new practice-based discourses on agency and change. Offering readers a selective and critical review of key literature and empirical research, it will help students contextualize this complex subject area and independently evaluate future prospects for effective change agent roles in organizations Presenting an interdisciplinary exploration of competing discourses, the book uses two overarching conceptual continua: centred agency-decentred agency and systems-processes, thereby allowing a more intensive focus on agency and change. Well-written with challenging content, this book is essential reading for those interested in the origins, development and future prospects for change agency in an organizational world characterized by increasing complexity, risk and uncertainty.

What is organizational culture? Why does it matter? This book demonstrates that conventional wisdom on this fundamental business topic has surpassed its usefulness. The author wants neither to praise scholarship on culture nor to bury it – rather he wants to build something fit for purpose by reflecting on the power of stories and storytelling. Rethinking Organizational Culture argues that that the entrenched models of organizational culture wrench thinking, feeling, and action from a context that intuition warns us are complex and problematic. Arguing that novels and novelists offer an opportunity to redeem ‘organizational culture’, the text invites readers to recognise that stories of organization offer connections with organizational profanity, organized polyphony, and the organizationally prosaic. A stimulating and provocative read, this book will be welcomed by students, scholars, and reflective practitioners across the business field.

Rethinking Organizational Change: The Role of Dialogue, Dialectic & Polyphony in the Organization makes an important scholarly contribution to our understanding of dialogue applied to the management of change. Muayyad Jabri offers an involved assessment of the differences between 'dialogue’ and ‘dialectic’ and an intriguing invitation to rely on both for managing creative interventions into the change process. The book provides a surplus of new insights that will help to promote scholarly work in the area of managing change and to develop a more creative practice associated with the processes of managing change. The call for polyphony facilitates a crossover from sameness to diversity and from univocal to multivocal representations. In reading patterns of managing change, whether from within or across organizational borders, it is found that a vital part of the reading is, at present, ‘unreadable’ because we lack involved knowledge of how diversity and polyphony are interrelated. This book seeks to change this; based on a rendition of Mikhail Bakhtin’s anthropological concept of polyphony applied to organizational change. The reader is treated to a cutting-edge discussion of a variety of contemporary ontological and epistemological themes centered on process, dialectic, dialogue and social construction.

This important text challenges the current orthodoxy of information systems and juxtaposes it with new alternatives. It lays down the reasons for the need for change, and outlines a set of methodological principles for the future.

The purpose of this book is to reimagine the concept of culture, both as an analytical category and disciplinary practice of dominance, marginalization and exclusion. For decades culture has been perceived as a ‘hot topic’. It has been written about and deployed as part of ‘a search for excellence’; as a tool through which to categorise, rank, motivate and mould individuals; as a part of an attempt to align individual and corporate goals; as a driver of organizational change, and; as a servant of profit maximisation. The women writers presented in this book offer a different take on culture: they offer useful disruptions to mainstream conceptions of culture. Joanne Martin and Mary Douglas provide multi-dimensional holistic accounts of social relations that point up similarity and difference. Rather than offering totalising or prescriptive models, each author considers the complex, polyphonic and processual nature of culture(s) while challenging us to acknowledge and work with ambiguity, fluidity and disruption. In this spirit writings of Judi Marshall, Arlie Hochschild, Kathy Ferguson, Luce Irigaray and Donna Haraway are employed to disrupt extant management cultures that lionise the masculine and marginalise the concerns, perspectives and contributions of women and the diversity of women. These writers bring bodies, emotions, difference, resistance and politics back to the centre stage of organizational theory and practice. They open us up to the possibility of cultures suffused with multifarious potentiality rather than homogeneity and faux certainty. As such, they offer new ways of understanding and performing culture in management and organization. This book will be relevant to students and researchers across business and management, organizational studies, critical management studies, gender studies and sociology.

Rethinking Organizational Change: The Role of Dialogue, Dialectic & Polyphony in the Organization makes an important scholarly contribution to our understanding of dialogue applied to the management of change. Muayyad Jabri offers an involved assessment of the differences between 'dialogue' and 'dialectic' and an intriguing invitation to rely on both for managing creative interventions into the change process. The book provides a surplus of new insights that will help to promote scholarly work in the area of managing change and to develop a more creative practice associated with the processes of managing change. The call for polyphony facilitates a crossover from sameness to diversity and from univocal to multivocal representations. In reading patterns of managing change, whether from within or across organizational borders, it is found that a vital part of the reading is, at present, 'unreadable' because we lack involved knowledge of how diversity and polyphony are interrelated. This book seeks to change this; based on a rendition of Mikhail Bakhtin's anthropological concept of polyphony applied to organizational change. The reader is treated to a cutting-edge discussion of a variety of contemporary ontological and epistemological themes centered on process, dialectic, dialogue and social construction.

One of the major challenges facing organization studies has been for a long time to develop an operational content to the notion of routines . This book offers important advances in this direction, both conceptually and through illuminating case studies. Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa, Italy This book showcases advanced empirical research that applies the concept of organizational routines to understanding organizations and how they change and evolve. The contributions gathered in the book cover qualitative, quantitative, and archival methods for empirical research applying the concept of organizational routines. Specific issues highlighted include the use of event-sequence methods in the analysis of organizational routines, the impact of standard operating procedures on recurrent behaviour patterns, and the stability, resilience, and change of organizational routines. The book thus provides an overview of different empirical methods applied to study organizational routines, and of their prerequisites, analytical power, and contribution. This comprehensive book will be of great interest to scholars and postgraduate students in the fields of organization theory, strategy, and organization behaviour. Researchers in organization, management and economic science, organizational change and evolutionary theories will also find this book invaluable.

Over the past two decades, organization studies has become increasingly pluralistic, with a series of highly charged debates across intellectual `divides'. It is these debates and their consequences for the current position and future development of organization studies that Rethinking Organization addresses. The first section reviews and evaluates the most significant theoretical developments of the last two decades, focusing in particular on the various ways in which `organization' has been conceptualized as the basis for organizational analyses. The second section examines a range of issues related to the major transformations in organizational forms currently occurring throughout advanced industrial societies. Fi