Skilled Dialogue

How can early childhood practitioners best respond to cultural and linguistic diversity and ensure positive interactions with all children and families? Discover the power of Skilled Dialogue, a unique, effective, and field-tested model for interactions that honour the cultural beliefs and values of everyone involved. Going far beyond the fundamentals introduced in the first edition of this book, the fully updated second edition incorporates expanded coverage of today's most critical topics and reflects the real-world feedback of seasoned Skilled Dialogue users. With this proven model for respectful, reciprocal, and responsive communications, pre- and inservice educators and interventionists will: understand culture as a dynamic that shapes the behaviours and beliefs of all people; actively communicate respect for what others believe, think, and value; resolve issues creatively by integrating diverse perspectives from all parties; strengthen inclusive assessment and instruction; reframe differences between practitioners and families as complementary, not contradictory; avoid stereotypes based on culture and ethnicity; and gain critical insight into the effects of trauma and how it interacts with culture. To support professionals as they put Skilled Dialogue into practice, this edition includes explicit guidance, vivid examples, and practical reproducible forms to aid with assessment, instruction, and organization of key family and child information. With this comprehensive guide to a positive, highly effective model, early childhood professionals will establish skillful interactions that honour all cultures and perspectives, leading to stronger working relationships and better outcomes for families.

A book that looks at behavior in a cultural context in order to manage children's challenging interactions and form trusting relationships with professionals.

Ever needed to communicate or even collaborate with someone who just didnt agree with you or see things as you did? Think theres only two options: their way to your way? Barrera and Kramer propose a third option inclusive of both ways. They present an approach that goes beyond both-and to arrive at a third option: Skilled Dialogue, a field-tested series of strategies that can transform contradictory interactions into complementary ones. Readers will learn how to build mutually complementary relationships that honor difference access and mine the strengths of differences explore multiple ways of creating mutually satisfying options without the need for compromise apply the six Skilled Dialogue strategies in ways that generate respect (i.e., honor identity), reciprocity (i.e., honor voice) and responsiveness (i.e., honor connection) Case examples and sample scenarios allow readers to practice what theyve learned and provide them with models for their own interactions. An invaluable resource for all who interact across differences, whether professionally or personally, this book will help readers to resolve interactional challenges in ways that allow differences to enhance outcomes rather than detract from them.

Leadership in Education is an evocative, forward-looking text that is grounded in years of research gathered in hundreds of schools and across districts. The text calls teachers, supervisors, and school administrators to action in the classroom, demonstrating effective leadership skills that affirm mutual respect, build trust, stimulate reflection, strengthen partnerships, and use inquiry to direct action. Building multi-faceted and nuanced links between educational leadership, school improvement, teaching effectiveness, and student learning, this succinct and compelling guide offers highly effective strategies for provoking meaningful growth in the classroom. The authors guide the reader through the process of using generative dialogue in leadership roles, from provocation to reflection, a shift in thinking, and implementation of highly effective leadership practices. The volume reinforces the ethical responsibility of educators to focus on practices that provide optimal learning environments for all students. Both an academic resource and an interactive manual, Leadership in Education features literature reviews, suggested readings, a glossary, thought provocations, and case studies with reflection questions to encourage deeper learning. Grounded in lived experiences and brimming with real stories of educators, this critical guidebook is ideal for graduate students in education and leadership programs.

Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.

You are about to go into an important negotiation. You have done your homework and you have a plan and a strategy. But now you are face to face with the other person. What should you say, when should you say it, how should you say it? That is what this book is all about. What do you say to gather the information you need, set expectations, build relationships, and create a win-win situation? How do you actually use negotiating tactics and strategies in a whole verity of situations? What should you say to close and wrap up the deal? This book will guide you through the entire negotiating process and make sure that you have the right words at your fingertips for any negotiating situation that you encounter. The author walks you through some key business negotiations, including a sales negotiation, a purchasing negotiation, and even how to negotiate salary and benefits for a new job. It is all here. A complete overview of the negotiation process and scripts you can use and modify to fit any situation.

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Everyone in an organization, from cleaner to CEO, has expert knowledge. Yet only a fraction of it can be codified and expressed explicitly as facts and rules. A little more is visible implicitly as accepted procedures, but even this is only the beginning. Submerged beneath the explicit and implicit levels is a vast iceberg of tacit knowledge that cannot be reliably accessed by traditional analytical approaches. And yet, without it, organizational learning means little. Interweaving theory with practical guidance, this book looks at the importance of tacit knowledge and shows how it is now being put in motion through groundbreaking analogical thinking methods. Chief among these is the Dialogue Seminar, developed by the editors, in which learning is seen as arising from encounters with differences. There can be no consensus on the value of corporate knowledge until what is meant by that knowledge is discussed and defined. Based on two decades of research and a host of practical cases, this book offers a way forward. "Göranzon argues that the question of whether machines can think is not the right question to ask. The more important question, he believes, is the impact of automation on work and human skills, and he is looking for a way of describing skills that allows us to discuss this question." —Janet Vaux, New Scientist "A Swedish initiave to rethink the relationship between learning and work." —Rolf Hughes, The Times Higher Education