Social Informatics

Social Informatics: Past, Present and Future is a collection of twelve papers that provides a state-of-the-art review of 21st century social informatics. Two papers review the history of social informatics, and show that its intellectual roots can be found in the late 1970s and early ’80s and that it emerged in several different locations around the world before it coalesced in the US in the mid-1990s. The evolution of social informatics is described under four periods: foundational work, development and expansion, a robust period of coherence, and a period of diversification that continues today. Five papers provide a view of the breadth and depth of contemporary social informatics, demonstrating the diversity of theoretical and methodological approaches that can be used. A further five papers explore the future of social informatics and offer provocative and disparate visions of its trajectory, ranging from arguments for a new philosophical grounding for social informatics, to calls for a social informatics based on practice thinking and materiality. This book presents a view of SI that emphasizes the core relationship among people, ICT and organizational and social life from a perspective that integrates aspects of social theory and demonstrates clearly that social informatics has never been a more necessary research endeavor than it is now.

Here is a sustained investigation into the human contexts of Information and Communication Technologies (ICTs), covering both research and theory in this emerging field. Authors Kling, Rosenbaum, and Sawyer demonstrate that the design, adoption, and use of ICTs are deeply connected to people's actions as well as to the environments in which they are used. In Chapters One and Two, they define Social Informatics and offer a pragmatic overview of the discipline. In Chapters Three and Four, they articulate its fundamental ideas for specific audiences and present important research findings about the personal, social, and organizational consequences of ICT design and use. Chapter Five covers Social Informatics education; Chapter Six discusses ways to communicate Social Informatics to professional and research communities; and Chapter Seven provides a summary and look to the future.

The study of people, information, and communication technologies and the contexts in which these technologies are designed, implemented, and used has long interested scholars in a wide range of disciplines, including the social study of computing, science and technology studies, the sociology of technology, and management information systems. As ICT use has spread from organizations into the larger world, these devices have become routine information appliances in our social lives, researchers have begun to ask deeper and more profound questions about how our lives have become bound up with technologies. A common theme running through this research is that the relationships among people, technology, and context are dynamic, complex, and critically important to understand. This book explores social informatics (SI), one important and dynamic approach that researchers have used to study these complex relationships. SI is "the interdisciplinary study of the design, uses and consequences of information technology that takes into account their interaction with institutional and cultural contexts" (Kling 1998, p. 52; 1999). SI provides flexible frameworks to explore complex and dynamic socio-technical interactions. As a domain of study related largely by common vocabulary and conclusions, SI critically examines common conceptions of and expectations for technology, by providing contextual evidence. This book describes the evolution of SI research and identifies challenges and opportunities for future research. In what might be seen as an example of socio-technical "natural selection," SI emerged in six different locations during the 1980s and 1990s: Norway, Slovenia, Japan, the former Soviet Union, the UK and, last, the U.S. As SI evolved, the version popularized in the US became globally dominant. The evolution of SI is presented in five stages: emergence, foundational, expansion, coherence, and transformation. Thus, we divide SI research into five major periods: an emergence stage, when various forms of SI emerged around the globe, an early period of foundational work which grounds SI (Pre-1990s), a period of expansion (1990s), a robust period of coherence and influence by Rob Kling (2000–2005), and a period of transformation (2006–present). Following the description of the five periods we discuss the evolution throughout the periods under five sections: principles, concepts, approaches, topics, and findings. Principles refer to the overarching motivations and labels employed to describe scholarly work. Approaches describe the theories, frameworks, and models employed in analysis, emphasizing the multi-disciplinary and interdisciplinary nature of SI. Concepts include specific processes, entities, themes, and elements of discourse within a given context, revealing a shared SI language surrounding change, complexity, consequences, and social elements of technology. Topics label the issues and general domains studied within social informatics, ranging from scholarly communication to online communities to information systems. Findings from seminal SI works illustrate growing insights over time and demonstrate how repeatable explanations unify SI. In the concluding remarks, we raise questions about the possible futures of SI research.

The principal message of the ‘Human Choice and Computers’ (HCC) tradition and its associated conferences over the years is that there are choices and alternatives. In this volume, Social Informatics takes two directions. The first supports readers in interpreting of the meaning of Social Informatics. The second, more extensive part develops an overview of various applications of Social Informatics. Researchers inspired by Social Informatics touch many areas of human and social life.

The two-volume set LNCS 11185 + 11186 constitutes the proceedings of the 10th International Conference on Social Informatics, SocInfo 2018, held in Saint-Petersburg, Russia, in September 2018. The 30 full and 32 short papers presented in these proceedings were carefully reviewed and selected from 110 submissions. They deal with the applications of methods of the social sciences in the study of socio-technical systems, and computer science methods to analyze complex social processes, as well as those that make use of social concepts in the design of information systems.

This volume constitutes the proceedings of the 11th International Conference on Social Informatics, SocInfo 2019, held in Doha, Qatar, in November 2019. The 17 full and 5 short papers presented in these proceedings were carefully reviewed and selected from 86 submissions. The papers presented in this volume cover a broad range of topics, ranging from the study of socio-technical systems, to computer science methods to analyze complex social processes, as well as social concepts in the design of information systems.

The two-volume set LNCS 11185 + 11186 constitutes the proceedings of the 10th International Conference on Social Informatics, SocInfo 2018, held in Saint-Petersburg, Russia, in September 2018. The 30 full and 32 short papers presented in these proceedings were carefully reviewed and selected from 110 submissions. They deal with the applications of methods of the social sciences in the study of socio-technical systems, and computer science methods to analyze complex social processes, as well as those that make use of social concepts in the design of information systems.