The Complete Idiot S Guide To Dealing With Difficult Employees

Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

Tap the talent and get the most from your team. The solution to every new manager's problems, this fully updated and revised guide shows how to get the most and the best from one's staff and covers leadership, team management, delegation, reward/discipline systems and more. New to this edition: updated information on working with employees on goal and career management, downsizing and laying off employees, sexual harassment and EOE, interviewing techniques, and more. Updated and revised with updates on layoffs, sexual harassment, interviewing, and more. Pell is an expert in his field, with 50 years in HR and teaching experience.

We can't avoid them. We encounter them at work, at home, on the road, at the movie theater, in restaurants, even in the gym. Difficult people can make life miserable - unless you know the most effective strategies for coping with them. Arlene Uhl, psycho-therapist and much published self help author, has them all in The Complete Idiot's Guide to Coping with Difficult People. She begins by isolating the four major types of difficult people, and then offers specific, practical ways to cope with them as we encounter them in every aspect of life- Find out- How to recognize the characteristics of truly difficult people How to diffuse their often toxic behavior in any situation How to manage difficult workers or bosses How to cope with them in your family and personal relationships. How to "cut the cord" when they get too difficult How to learn from their mistakes

Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators

Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.

Team building remains a key component to a successful work environment. With The Complete Idiot’s Guide® to Team Building, learn: • Quick and easy guidance on making America’s newest way of working for your team • Idiot-proof steps for creating a team and getting the most out of it • Down-to-earth advice on training, delegating, communicating, setting goals, and more “Dr. Pell has written a delightfully entertaining ‘how-to’ manual that is not only a prime training tool for new team leaders, but a reference guide for all managers, regardless of their level of proficiency and experience. . . this book is a must-read.”—Franklin C. Ashby, Ph.D., president of Manchester Training

You're no idiot, of course. You get tasks done quickly and efficiently at the office, and you always watch the bottom line. But when it comes to getting your staff to cooperate and meet company expectations, you feel like youre Moses trying to part the Red Sea--without Gods help. Dont let yourself get drowned! The Complete Idiots Guide to Managing People, Second Edition provides you with all you need to know to ensure that your tean functions like a well-oiled machine and meets company objectives.

Keep workers working-and happy. The Complete Idiot's Guide® to Boosting Employee Performance is the most current and comprehensive guide for managers seeking to get the most out of their employees and build lasting relationships that will help them grow their business. Includes the newest and most powerful tools to keep employees doing their best, including ideas on keeping morale high when business is tough, avoiding stagnant work habits and routines, energizing employees about their job, how to retain the best employees, and much more. ? Practical tips on maintaining clear communication between managers and staff, offering the right incentives, and inspiring teamwork ? Includes insightful anecdotes from real life