The Four Skills Of Cultural Diversity Competence

This concise and practical resource is designed to help readers develop their professional expertise in dealing effectively with cultural diversity. The author focuses on four skills: identifying and understanding diverse cultures, including personal cultures; learning the barriers to effective communication; practicing personal cultural competencies, such as dialogue and conflict-recovery; and designing and implementing organizational changes to foster diversity competence. This interactive workbook is filled with tips, worksheets, self-tests, and strategies.

Through a step-by-step format for entering into and developing cultural competence, Hogan's text helps students acquire the skills necessary to become culturally competent practitioners. Drawing strongly on the author's cultural diversity work, the book emphasizes the fundamental premise that cultural competence is an ongoing and multilayered process involving personal, interpersonal, and organization-wide levels. The book's four skills approach addresses two key themes: the first two skills increase cultural awareness and understanding, while the third and fourth skills foster effective interpersonal techniques and organization change strategies. For this edition, Hogan includes recent research on ethnic identity and acculturation, as well as material on issues related to national culture and immigration. Within each chapter, Hogan combines both cognitive and experiential learning, thus ensuring that students have the knowledge and ability to apply the core concepts they are learning. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

This workbook/classroom manual provides a step-by-step format for leading a class that develops competence in educators teaching in K-12 schools. Professional trainers and human resources personnel will also find the book useful for training in business, nonprofit agencies, government offices, schoo

Many people associate racism with bigoted individuals and radical groups on the fringes of society. Shirley Better argues that racism is much larger than negative attitudes and that it touches the very core of our lives as Americans. In this enhanced second edition, Better explores the historical origins of institutional racism, details its devastating effects on contemporary society such as the aftermath of Hurricane Katrina, and outlines real possibilities for social, political, and economic change in the twenty-first century.

Encyclopedia of Human Services and Diversity is the first encyclopedia to reflect the changes in the mission of human services professionals as they face today’s increasingly diverse service population. Diversity encompasses a broad range of human differences, including differences in ability and disability, age, education level, ethnicity, gender, geographic origin, religion, sexual orientation, socioeconomic class, and values. Understanding the needs and problems of Asian Americans, Hispanic Americans, the deaf, the blind, the LGBT community, and many other groups demands an up-to-date and cutting-edge reference. This three-volume encyclopedia provides human services students, professors, librarians, and practitioners the reference information they need to meet the needs of an increasingly diverse population. Features: 600 signed entries are organized A-to-Z across three volumes. Entries, authored by key figures in the field, conclude with cross references and further readings. A Reader’s Guide groups related articles within broad, thematic areas, such as aging, community mental health, family and child services, substance abuse, etc. A detailed index, the Reader’s Guide, and cross references combine for search-and-browse in the electronic version. A helpful Resource Guide guides students to classic books, journals, and web sites, and a glossary assists them with the terminology of the field. Available in both print and electronic formats, Encyclopedia of Human Services and Diversity is an ideal reference for students, practitioners, faculty and librarians.

The best book on diversity management available! Based upon the latest research, this is perhaps the greatest tool ever developed to help leaders and employees of all-levels develop the number one game-changing skill. Scholars agree that in order to gain and maintain a competitive advantage in an industry, leaders must be more culturally competent and learn to effectively leverage the diversity of their team. Cross-cultural competence is comprised of everything from knowing how and when to listen, to realizing that other people may work or learn through different path than yours. This workbook breaks down key concepts from the latest research to help you grow your cultural competence and take your skills for managing diversity to greater levels in a step-by-step approach. Read the short lessons, reflect, then build your skills by doing the short writing assignments at your own convenience. Visit www.SupervisionEssentials.com for other great training products and leadership lessons.

No one in this country is untouched by the impact of diversity. Yet, as diverse as diversity is, are too the many different emotions and attitudes evoked by diversity. As a nation, we are not well equipped to deal with the swirling transitions that are converging on us on a daily basis because of the nature of being the most diverse country in the world.This text will well serve the purpose for many who decide to learn and teach the fundamentals of cultural diversity. It will be beneficial for college students, high school juniors and seniors, and organizations whose ever-changing workforce leads to the necessity of educating employees on how to deal with the diversity of employees and customers in a positive manner. This timely publication is filled with current and relevant examples taken from pop culture: from TV shows, song lyrics, and poetry of the times. These excerpts make this publication much more interesting and easy for the reader to relate to and understand.