The Future Workplace Experience 10 Rules For Mastering Disruption In Recruiting And Engaging Employees

Axiom Business Book Award Silver Medal Winner DISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING. In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re agile, and they’re customer-focused. But, most important, they’re game changers. And their workplace practices reflect this. The Future Workplace Experience presents an actionable framework for meeting today’s toughest business disruptions head-on. It guides you step-by-step through the process of recruiting top employees and building an engaged culture—one that will drive your company to long-term success. Two of today’s leading voices on the future of work, provide 10 rules for rethinking, reimagining, and reinventing your organization, including: • MAKE THE WORKPLACE AN EXPERIENCE • BE AN AGILE LEADER • CONSIDER TECHNOLOGY AN ENABLER AND DISTRUPTOR • EMBRACE ON-DEMAND LEARNING • TAP THE POWER OF MULTIPLE GENERATIONS • PLAN FOR MORE GIG ECONOMY WORKERS Everything we took for granted in the past—from what we expect from our jobs to whom we work with and how—is changing before our eyes. The strongest organizations today are “learning machines.” New challenges require new solutions—and these organizations are finding them. If you want to compete in the years to come, you have to meet the future now. The Future Workplace Experience is your playbook for taking your organization to the top of your industry.

Your Talent Development Atlas If you’ve been directing your organization’s talent development effort during the last few years, you might think you’re on a journey without a map. There are few published resources to guide you in a challenge that many experts promise will only become more urgent, and necessary, in the coming years. Elaine Biech, a legendary leader in training and development, understands the road ahead and has partnered with ATD to present a new book that will point the way—ATD’s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization's TD Effort. Biech imbues this comprehensive volume with the energy and passion she has manifested in a career spanning more than three decades. In her hands, you have a trusted adviser who provides guidance, leadership, and direction to your organization. Biech painstakingly guides you over 36 chapters—taking you from developing your talent development strategy, creating an operating plan, and reinforcing your organization’s talent development mindset, through design and delivery, measurement and evaluation, and preparing for the future. No matter where you are in your development, you will be able to pick up this book and select chapters that describe how you can help your organization. What’s more, Biech has included a new customized model to assist you. Plus, she’s invited dozens of her friends and colleagues to contribute—well-known authors, ATD subject matter experts, and icons in the field—to present a cross-section of voices and approaches in the field. In 2018, ATD celebrates its 75th anniversary by delivering ATD’s Foundations of Talent Development, its first published reference to the profession it leads and supports. Think of this book as your professional atlas. Table of Contents: I. Identify and Clarify the Organization’s Learning Foundation 1. Your Organization’s Learning Culture 2. Leaders Champion Learning 3. Employees Value Learning 4. Everyone has a Learning Mindset 5. Clarifying Your Organization’s Readiness II. Develop a Talent Development Strategy 6. Build A Business Case for Learning 7. Enhance Your Organizational and Industry Savvy 8. Expand Talent Development’s Purpose 9. Partner with Business to Become Trusted Advisors III. Create an Operating Plan: 10. Align TD to the Organization’s Needs 11. Manage the TD Function 12. Balance Services and Budget 13. Leveraging Technology for Learning IV. Reinforce an Organizational Talent Development Mindset 14. Maturing Your Organization’s Learning Culture 15. How Your Organization Learns to Perform 16. Managers Develop their Employees 17. Employees are Accountable for Their Development 18. Talent Development Professionals are Consultants V. Design and Deliver Learning 19. Formal Learning 20. Learning from Others 21. On-the-Job Learning 22. Contemporary Content 23. Services Provided by TD Professionals VI. Fortifying the Learning 24. Enable Social Learning 25. Empower Employees 26. Coach Managers 27. Foster Continual Self-Learning 28. Develop TD Staff VII. Define and Measure the Impact 29. Determine and Demonstrate Organizational Impact 30. Evaluation Methods 31. Getting Started with Evaluation 32. The Future of Evaluation VIII. Prepare for the Future 33. The Workplace of the Future 34. The Workforce of the Future 35. Talent Development Future Trends 36. Guiding Your Organization’s Future

Get Started Now. Take Action. Staying ahead of change in the world, your organization, and your profession requires action. You learned a lot to launch your organization’s talent development effort. As you position it for the future, what you need to know grows exponentially. As futurist Ray Kurzweil once said, “If I take 30 steps linearly, I get to 30. If I take 30 steps exponentially, I get to a billion.” How do you prepare for exponential growth? In ATD’s Action Guide to Talent Development: A Practical Approach to Building Organizational Success, industry expert and bestselling author Elaine Biech lays out the steps you can take. The companion volume to ATD’s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization’s TD Effort, this book follows an eight-step framework for defining your organization’s learning foundation through preparing for the future. You are your organization’s trusted advisor, and Biech offers practical questions, organizational assessments, and tips for each step you must guide your organization through. She also presents the newest thinking from university educators and researchers that organizational experts have relied on for years, as well as from industry practitioners and luminaries in leadership and development. Open this book to any page. Jump in where you think it will be most beneficial to you or your organization. Whether you work inside a company or as an external consultant, whether you work for a large organization or a small one, whether you are launching your first talent development effort or fine-tuning a function that’s been in action for decades—you are sure to find valuable concepts, designs, and ideas. Get started now. Take action.

An examination of the future of our workspaces and how the pandemic will continue to shape how and where we work. In the era of WFH, hybrid working and flexible hours, going to the office is no longer what it used to be. Many businesses and organizations, as well as the entire commercial real estate sector, are struggling to address their new workplace dilemmas in the aftermath of the COVID-19 pandemic. With the rise of diverse working practices and new technological innovations, the traditional office space no longer serves the needs of the workforce. And with increasing numbers of staff now comfortable with a degree of working from home, how can companies assess their longer-term workspace needs? This new follow-up edition of Where Is My Office?, fully revised and updated to reflect the true impact of the pandemic on the workplace, highlights some of the bold new frameworks and practical considerations for business leaders, workplace practitioners and those involved in commercial real estate as they navigate the complex post-pandemic working landscape. Authors Chris Kane and Eugenia Anastassiou draw upon their extensive knowledge and experience to investigate the new-found significance of innovative corporate real estate thinking in modern workplaces. Where is My Office?: The Post-Pandemic Edition is a must-read for any business leader or senior manager looking to revitalize their workplace in a post-pandemic environment, and to develop a greater understanding of the beneficial impacts that creative workplace strategies that harness the relationship between people, place, technology, and the environment can have upon their organization's success.

The world has witnessed three step functions in technological change: mechanization, electrification, and computerization. These industrial revolutions led to massive increases in productivity and thus the need for fewer workers. With each of these technological breakthroughs, the power balance between companies and workers shifted heavily to companies. The abuses of that power by companies instigated employee unrest and sometimes even armed uprisings. Counterbalancing forces rose to constrain companies’ power, eventually prompting unions, regulation, and the social safety net to bring stability to the relationship. As we enter the fourth great leap forward in technology with robots and AI, we face the first services revolution. The power balance will again shift massively to companies as new technologies drive productivity increases in the service industry, much as the last three industrial revolutions transformed manufacturing. What lessons can we learn from the past three industrial revolutions and the current state of the labor market? How will we renegotiate the social contract to ensure fairness for workers, set clear rules for companies, and provide stability for society? What is the future of work? The book also includes The Future of Work Prize competition, where the following twenty thought leaders in the world of work wrote essays on their vision of the world in 2040. The contributor that is most correct in 2040 will be awarded the $10 million Future of Work Prize. Contributors include: Andrew Stern - President Emeritus, Service Employees International Union Barry Asin - President, Staffing Industry Analysts Bruce Morton - Head of Strategy, Allegis Global Solutions Carl Camden - Former CEO, Kelly Services Cindy Olson - Former CHRO, Enron Daniel Pianko - Managing Partner, Achieve Partners David Fano - CEO, Teal Deborah Borg - CHRO, Bunge Gene Holtzman - Founder, Talent Tech Labs Gene Zaino - Founder, MBO Partners Holly Paul - CHRO, FTI Consulting Ian Ziskin - Former CHRO, Northrop Grumman Jane Oates - President, WorkingNation Johnny C. Taylor, Jr. - President, Society for Human Resource Management Kim Seymour - CHRO, WW (formerly Weight Watchers) Marcus Sawyerr - CEO, Yoss Michael Bertolino - Senior Partner, E&Y Michael Johnson - Former CHRO, UPS Michelle Greenstreet - Former CHRO, Various William Weissman - Partner, Littler Mendelson

The Leader-Member Exchange (LMX) model of leadership has shown that effective leader-follower relationships predict employee well-being and performance. Less research, however, addressed how diversity variables may affect the development of leader-member exchange and outcomes. This book moves the field forward by addressing the 21st century challenges of how diversity may impact the development of effective working relationships. Key trends in the workforce suggest that the impact of diverse employees will challenge a leader’s ability to develop effective working relationships with all direct reports. New frameworks are needed to understand how various groups such as women, Hispanics, African Americans, Millennials, LGBTQ, and persons with Autism Spectrum Disorder develop effective working relationships with their supervisors This edited volume will bring together the top scholars in the field to address these segments of the workforce and offer practical advice for managers. This book will be used in college undergraduate and/or graduate level leadership classes. It might also be adopted for courses in managing diversity. Scholars will find the book a useful reference work. In addition, practicing managers will be interested in the implications of developing effective working relationships in diverse leader-member dyads.

Empower yourself with the knowledge to keep up with the rapidly changing technical world of work, as two workforce productivity and technology experts lay out a clear picture of the?coming?revolution?in how work is done and how jobs are shaped. If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis.?With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you read to prepare for how work is done in the future. In these pages, human cloud technologist Matthew Mottola and AI expert Matthew Coatney help you not only clearly understand the transition you see happening around you, but they will also help you take advantage of it. In The Human Cloud, Mottola and Coatney inform you about topics including: How employees and employers will be able to take advantage of the new automated and freelance-based workplace. How they will be able to take advantage of the new technology disruptions the machine cloud will create. Why the changes employees and employers are seeing aren’t the projection of doom that many are predicting. How to navigate the coming job marketplace. By replacing fear with knowledge, you will better understand how this shift in employment is a good thing, be equipped to embrace the positive?advantages new technology brings, and further secure how your own job is shaped so you are never left behind.