The Groupwork Toolkit

This book de-mystifies groupwork for advisers, coaches and mentors who are used to working 1 to 1. It shows how to transfer your skills and just how enjoyable group sessions can be. Full of tips and on how to plan and deliver effective groupwork.

An essential resource for all kinds of groups, these tried and tested strategies will stimulate and encourage full participation from all group members. Provides ideas for introducing group members to each other, breaking down barriers, energising people, helping people learn, moving the group on, building trust between group members, motivating people, assessing and evaluating the group, managing behaviour and personal responsibility, and ending sessions. The activities are set out in a clear, easy to follow format, with variations and guidance for adapting the activities. Will enable group leaders to promote group members' self development, meet the needs of their different learning styles, stimulate their creativity and develop their thinking skills. This toolkit is an invaluable resource for tutors, occupational therapists, nurses, care staff, probation staff, youth leaders or anyone - new or experienced - who works with groups.

This is a practical, easy to follow guide to preparing for interviews. It contains a selection of activities, organised in the five-step TAPAS programme, designed to get you fit to perform like a star on the day. Its attractive format makes it accessible to job seekers of all ages, also useful to trainers and advisers working with the unemployed.

Looking to improve your people management skills? This is an accessible guide to every meeting, discussion or difficult conversation you will need to have. Written for busy managers and leaders who need quick solutions, Face to Face in the Workplace will equip you with all the tools and strategies you'll need to get it right every time. Step by step frameworks will guide you in getting the best out of the people you manage, and yourself. You will: have more productive discussions that please everyone involved; save time by knowing how to prepare effectively; never have to worry about what to say in difficult meetings; learn to get your point over more effectively; improve your people management skills - and your career prospects. Based on research and experience in workplaces nationwide, this comprehensive handbook provides a Definition for each type of discussion; the Outcomes that you are aiming for; a plan for Thinking Ahead; and the Steps you should take, one by one. Each chapter also includes Good Practice, where you will pick up models and theories to deepen your understanding, and Warnings so that you can be aware of the dangers. The basics of good communication are also covered at the beginning of the book to provide a firm foundation. Included: Assertive behaviour, Explaining, Listening, Interviewing applicants, Making someone redundant, Saying no, Shutting people up, Introducing change, Self awareness, Dismissing a member of staff, Personality styles, Challenging, Questioning, Credibility, Rapport, Body language, Respect, Appraisals, Return to work interviews, Challenging attitude, Coaching, Feedback, Conflict, The Dark Triad, Negotiating, Delegating, Exit interviews, Instructing, Influencing, Inappropriate Behaviour, Managing your Boss, Mentoring, Performance gaps, Praising, Supervising, Reprimanding, Supporting through change,360° feedback.

"Group work remains a vital intervention for a wide range of clients facing an array of personal, social, and environmental challenges. From groups for individuals with substance abuse problems or for children who have been abused to advocacy groups for parents of children with developmental disabilities and neighborhood associations that seek to improve the quality of life in the local community, groups are empowering to members at the individual and societal level"--

Web 2.0 and blended learning technologies are reshaping and reframing the practice of teaching and learning in higher education. This volume critically examines new research on how e-learning technologies are being used in higher education to increase learner engagement and retention.