The Helping Conversation

If you don't want to study counseling formally but do want to understand the basics thoroughly enough to be an effective everyday counselor, this is where you start. Step by step, we show you how to become a skilled helper in all the roles you play in life, personal and professional. The book draws on the work of Professor Gerard Egan, whose approach has been followed by trained counselors and therapists around the world for well over 40 years. We've distilled these time-tested principles and practices to their essence but without compromising on their authenticity. Simplified, yes, but never simplistic. The book introduces a fresh and easy-to-follow way of looking at the helping process, breaking it down into a series of nine conversations that each represent a critical step on a logical journey from problem to some life-enhancing outcome. This flexible, all-purpose approach is independent of any psychological theory and makes sense to everyone, regardless of background. In short, it feels natural, and with practice becomes second nature, providing you with a framework for helping yourself as well as others deal with the challenges of living. We describe the seven essential communication skills you need to have at your command when helping people to make beneficial decisions about their problems, issues and opportunities. Throughout, key concepts are supported with examples and structured exercises.

Using bright colours and fun illustrations, this book will show children with Autism Spectrum Disorder aged 7 and above how to identify common interests in conversation, and how to go on to talk about them successfully. The photocopiable worksheets and activities encourage children to engage with this visual model and reinforce the method.

This accessible guide to Solution Focused Brief Therapy (SFBT), an effective therapeutic approach which focuses on strengths and achievements, provides a practical introduction to what SFBT is and how to use it with clients. Barry Winbolt leads the reader through the principles, techniques and steps involved in the approach, including forming a productive working relationship with the client, using questions creatively, the effective use of language, and working collaboratively with the client in finding solutions. Case studies are included to demonstrate the ideas and techniques presented. This book will be invaluable to all those in the helping professions who are either already familiar with SFBT and want to improve their knowledge, or are looking for new and effective ways to communicate with and help the people they work with.

Internationally recognised for its successful problem-management approach to effective helping, this book offers a step-by-step guide to the counselling process.

The best 'how-to' for encouraging consensus in firms and organizations. Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations.

A FINANCIAL TIMES BEST BOOK OF THE YEAR • An essential tool for individuals, organizations, and communities of all sizes to jump-start dialogue on racism and bias and to transform well-intentioned statements on diversity into concrete actions—from a leading Harvard social psychologist. FINALIST FOR THE FINANCIAL TIMES AND MCKINSEY BUSINESS BOOK OF THE YEAR AWARD • LONGLISTED FOR THE PORCHLIGHT BUSINESS BOOK AWARD “Livingston has made the important and challenging task of addressing systemic racism within an organization approachable and achievable.”—Alex Timm, co-founder and CEO, Root Insurance Company How can I become part of the solution? In the wake of the social unrest of 2020 and growing calls for racial justice, many business leaders and ordinary citizens are asking that very question. This book provides a compass for all those seeking to begin the work of anti-racism. In The Conversation, Robert Livingston addresses three simple but profound questions: What is racism? Why should everyone be more concerned about it? What can we do to eradicate it? For some, the existence of systemic racism against Black people is hard to accept because it violates the notion that the world is fair and just. But the rigid racial hierarchy created by slavery did not collapse after it was abolished, nor did it end with the civil rights era. Whether it’s the composition of a company’s leadership team or the composition of one’s neighborhood, these racial divides and disparities continue to show up in every facet of society. For Livingston, the difference between a solvable problem and a solved problem is knowledge, investment, and determination. And the goal of making organizations more diverse, equitable, and inclusive is within our capability. Livingston’s lifework is showing people how to turn difficult conversations about race into productive instances of real change. For decades he has translated science into practice for numerous organizations, including Airbnb, Deloitte, Microsoft, Under Armour, L’Oreal, and JPMorgan Chase. In The Conversation, Livingston distills this knowledge and experience into an eye-opening immersion in the science of racism and bias. Drawing on examples from pop culture and his own life experience, Livingston, with clarity and wit, explores the root causes of racism, the factors that explain why some people care about it and others do not, and the most promising paths toward profound and sustainable progress, all while inviting readers to challenge their assumptions. Social change requires social exchange. Founded on principles of psychology, sociology, management, and behavioral economics, The Conversation is a road map for uprooting entrenched biases and sharing candid, fact-based perspectives on race that will lead to increased awareness, empathy, and action.

Whether you are considering becoming a counsellor, have to provide some form of counselling as part of your job, or are simply interested in communicating well, Counselling Skills For Dummies provides the perfect introduction to the practical basics of counselling. Starting with a thorough guide to the qualities, knowledge and skills needed to become a ‘listening helper’, the book goes on to provide a framework for a counselling session, helping you to successfully manage a potentially daunting process. It illustrates how you can create a positive relationship between listener and speaker and how asking the right questions is so important to the progression of that relationship. It also shows how you can better understand yourself, which is a crucial step in ensuring that you break down your own barriers to listening.

Cutting through all the white noise, chatter, and superficiality our cell phones and social media cause, one of Tibet's highest and most respected spiritual leaders offers simple and practical advice to help us increase our attentions spans, become better listeners, and strive to appreciate the people around us. In this easy to understand and helpful book, Sakyong Mipham provides inspiring ideas and practical tips on how to be more present in your day-to-day life, helping us to communicate in ways that elevates the dignity of everyone involved. Great for families, employees and employers and everyone who spend too much time on Facebook, Instagram, and feel "disconnected" in our "connected" world, Good Conversation is a journey back to basics.