The Kpi Dictionary

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Resources, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of Resources, such as: -Coal and Minerals Mining-Sustainability / Green Energy-Oil and Gas

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Supply Chain, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major components of the supply chain, such as: * Contract Management * Inventory Management * Logistics / Distribution * Procurement / Purchasing * Supply Chain Management

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs), The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system at operational level. The KPI taxonomy presented in the dictionary covers all major function an organization can have (16 different departments), regardless of its industry specifics: Accounting Corporate Services Corporate Social Responsibility Finance Governance, Compliance and Risk HSSE (Health, Safety and Security) Human Resources Information Technology Knowledge and Innovation Management Marketing and Communications Online Presence- eCommerce Portfolio and Project Management Production & Quality Management Sales and Customer Service Supply Chain, Procurement, Distribution

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Human Resources, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Human Resources Department, such as: * Compensations and Benefits * Efficiency and Effectiveness * Recruitment * Retention * Service Delivery * Talent Development * Workforce * Working Environment

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs), The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers 25 different economic activities, by illustrating industry specific KPIs: Agriculture Arts and Culture Construction and Capital Works Customs Education and Training Financial Institutions Government - Local Government - State / Federal Healthcare Hospitality and Tourism Infrastructure Operations Manufacturing Media Non-profit / Non-governmental Postal and Courier Services Professional Services Publishing Real Estate / Property Resources Retail Sport Management Sports Telecommunications / Call Center Transportation Utilities Some of these KPIs can be used at strategic levels, while others can be monitored at operational level given the particularities of operations.

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Project and Portfolio Management, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers functions like: * Project Management * Portfolio Management * Benefits Realization Management

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Marketing and Communications, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Marketing and Communications Department, such as: - Advertising- Marketing- Public Relations

By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Production and Quality Management, The KPI Institute provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. The KPI taxonomy presented in the dictionary covers all major functions of the Production and Quality Management departments, such as: - Maintenance- Production- Quality Management