The Negotiators Pocketbook

This is the first of several books that Patrick Forsyth has written in the Pocketbooks Series (see also The Sales Excellence Pocketbook next page) and continues to be a firm favourite with our customers. Negotiation is a skill that you need to learn and practise; The Negotiator's Pocketbook will help you do both. A quickly assimilated, comprehensive guide to the negotiation process, it covers the fundamentals of negotiation, preparation, essential techniques, managing the process and interpersonal behaviour. 'It's the sort of thing you should keep in your car and reread in the car park just before going into a meeting', concluded one magazine reviewer.

A quickly assimilated, comprehensive guide to the negotiation process. Covers the fundamentals of negotiation, preparation, essential techniques, managing the process, and interpersonal behavior.

This book is designed to act as a handy reference for all elements of any form of negotiation. It contains a planning guide, including key planning tools for both individual and team negotiations, a framework for execution and review and an overview of some of the key gambits most negotiators face.

Body language is a powerful communicator. The facial expressions we adopt, the way in which we stand or sit and how we use our hands and arms are the 'syntax' of the language. They add clarity and detail to the spoken words. Knowledge of body language not only helps you to interpret what other people are saying and how they are thinking and feeling, it also helps you become a more effective and decisive communicator. The Body Language Pocketbook explains how you can apply non-verbal communications techniques to build rapport, motivate and persuade people, and improve your interpersonal skills. Illustrated throughout, and with a fun quiz at the end to help re-cap your learning.

Over 25,000 copies sold! Fully revised and updated, the new, 3rd edition of People Manager’s Pocketbook is out now. It’s full of practical techniques for dealing with all sorts of tricky situations, such as: You’re managing someone fifteen years older than you with different ideas about how things should be done;You find out one of your team is moaning about you on social media;You are asked to implement a policy you strongly disagree with;You have to give someone bad news.

Written by a veteran salesman and negotiator with a track record spanning millions of pounds in sealed deals, this book draws on the most advanced techniques used today by elite negotiators and professional influencers.