The Performance Of The Department For Transport

In this report the Transport Committee calls on the Government to implement the vision for transport - including improved traffic flows on motorways, rail electrification and high speed rail, reducing greenhouse gas emissions from transport - that has been established under the current Secretary of State, Lord Adonis. The Department has made progress in a number of important areas, both recently and over the past decade, and has also established a new sense of direction, despite a too-frequent change of ministers. The Committee reviews progress against the Government's integrated transport plan, 'Transport 2010', which was adopted in 2000. Whilst much has been achieved, the ambition to build up to 25 light rail lines has not. It calls on the Government to publish a comprehensive progress report against the targets that it set itself. It also calls for strong action on local bus services which, outside London, are still not integrated with other local transport services. Bus use outside London continues to decline, apart from a slight increase after the introduction of free bus travel for older and disabled people. The Committee calls for full implementation of the Local Transport Act which gives local authorities powers to introduce bus quality partnerships and quality contracts; and for the Traffic Commissioners to be given adequate resources to carry out punctuality monitoring.

Dated December 2007

Government response to HC 76, session 2009-10 (ISBN 9780215544322)

This report details a new approach to scrutinising the financial performance of the Department for Transport during the life of this parliament. The strategy rests on innovations agreed with the Department designed to make it easier for the Committee to compare information in the departmental annual review with that provided in the estimate of expenditure. These changes are to be welcomed as they will make it easier to hold the Government to account about the delivery of its transport policy pledges including those made in the recent comprehensive spending review. However, it is essential that in moving to a simplified structure for the annual estimate of expenditure, important detail about departmental spending is not hidden from public view. The Committee will be carefully monitoring the new arrangements to ensure that this is not the case

Dated May 2007

Ministers have challenged all Departments to reduce their 2004 sickness rates by 30% by 2010. This report looks at the sickness levels in the Department of Transport and its seven executive agencies, which average 10.4 days sickness for each full-time employee (compared to a Civil Service average of 9.8 days). However the performance is varied. The central Department and four agencies have sickness levels at or below comparable organisations but three agencies have higher levels and the Driving Standards Agency and the Driver and Vehicle Licensing Agency have absence rates of 13.1 and 14 day respectively. If there is going to be a significant change there needs to be action at the corporate and individual business level. Corporately there needs to be: targets for each part of the Department, tailored to circumstances; quality standards for recording sickness with the provision of management information; a consistent framework for evaluating initiatives and sharing good practice. At a business level more could be done to ensure that line managers were aware of their responsibilities and improve intervention in long-term cases.

The Driver and Vehicle Operator (DVO) Group is part of the Department for Transport and is made up of four agencies: the Driving Standards Agency, the Driver and Vehicle Licensing Agency (DVLA), the Vehicle Certification Agency (VCA) and the Vehicle and Operator Services Agency (VOSA). It was established in 2003 to promote closer collaboration between the agencies and to develop modernised co-ordinated services in order to deliver improved customer services and value for money. The Highways Agency is an executive agency of the Department for Transport and is responsible for operating, maintaining and improving the strategic road network in England. Issues considered in the Committee's report include how the agencies contribute to departmental objectives and policy, issues of accountability and transparency, agency funding and accounts, shared systems and co-ordination.

This NAO report (HC 1047, session 2007-09), examines rail franchises and the impact they have had on franchises competition; the taxpayer; the passenger and the approach to managing rail franchises in general. Passenger rail services are provided by train operating companies under franchise agreements which generally run 7-10 years. Whilst responsibility for the operation and condition of the track rests with Network Rail, the Department of Transport has ultimate responsibility where it affects passengers and has taken oversight responsibility for passenger rail franchising following the abolition of the Strategic Rail Authority in 2005. The National Audit Office has set out the following recommendations in respect of rail franchises, including: on letting franchises, regional decision making bodies, should have greater involvement; where bids for rail franchises occur, alternative options should be taken into consideration, such as value for money and affordability; that there should be transparency on financial support for franchises with information on how fares cover the overall costs of passenger rail services and the extent of Government support; that there should also be greater transparency on service quality standards; the Government, when negotiating extra passenger capacity, needs to adjust the contract revenue target where appropriate, so that it can better engage in commercial negotiations; also the Department should staff the National Networks Group adequately and not rely unduly on agency staff, given the strategic importance of rail franchising and the potential to reduce direct subsidies.