The Practitioner Handbook

Although projects always carry risk, too many projects run late or exceed their original budgets by eye-watering amounts. This book is a comprehensive guide to the procedures needed to ensure that projects will be delivered on time, to specification and within budget. Eight expert contributors have combined their considerable talents to explain all aspects of project control from project conception to completion in an informative text, liberally supported where necessary by clear illustrations. This handbook will benefit all project practitioners, including project managers and those working in project management offices. It will also provide an invaluable guide for students studying for higher degrees in project management and its associated disciplines.

′I would recommend The Practitioner′s Handbook as a useful resource for therapists concerned with their professional development and the development of others′ - Therapy Today, February 2009 The Practitioner′s Handbook is an essential guide to professional development in counselling, psychotherapy and counselling psychology. In a friendly and informal style, the Handbook addresses the key concerns and questions most frequently raised by newly qualified practitioners, including: how to avoid complaints and litigation how to write client reports how to interpret medical and psychiatric assessments. The Handbook also outlines different avenues for career development (such as research, supervision, training or management), providing the reader with practical hints and guidance on how to take the next career step and organize continuing professional development. The Practitioner′s Handbook is the ideal companion for newly qualified practitioners and those nearing the end of their professional training. Leading contributors share their knowledge and experience on key topics, making the Handbook an indispensable guide for continuing professional development. Professor Stephen Palmer is an Honorary Professor of Psychology at City University in the Department of Psychology and he is Director of the new Coaching Psychology Unit. He is also founder of the Centre for Stress Management. Professor Robert Bor is Consultant Clinical Psychologist at the Royal Free Hospital, London.

Practitioners operate in a necessary reality. We work in a space where project performance is above theory or methodology. In the best environments, delivery and an affirmative culture are what matter most. In the worst, it is politics and survival. In any environment we are challenged to adopt best practices and adapt our style to the environment in which the project is occurring. This is a book about those best practices and practitioner experiences. It is a must have reference and guide book for project managers, general managers, business leaders and project management researchers. This book is the result of the hard work and dedication of more than 35 authors from more than 15 countries across four continents. It brings a diversity of experience, professional and personal. It includes practitioners, leading academics, renowned theorists and many who straddle those roles. The chapters cover experiences in software, large scale infrastructure projects, finance and health care, to name a few. The chapters themselves take many forms. Check out the table of contents to get a deeper sense of the topics included. All provide real-world guidance on delivering high performing projects and show you how to build, lead and manage high performing teams. The Practitioners Handbook of Project Performance is complete in itself. It can also be an enticing start to an ongoing dialogue with the authors and a pleasurable path to get deeper into the subject of project performance. Find your favorite place to begin learning from these chapters, to begin taking notes and taking away nuggets to use in your everyday. But don’t stop there. Contact information and further resources for this diverse team of experts authors are found throughout. The Practitioners Handbook is a modern guide to the leading edge of project performance management and a path to the future of project delivery.

The world’s challenges are becoming more and more complex and adapting to those challenges will increasingly come from teams of people innovating together. The Practitioner’s Handbook of Team Coaching provides a dedicated and systematic guide to some of the most fundamental issues concerning the practice of team coaching. It seeks to enhance practice through illustrating and exploring an array of contextual issues and complexities entrenched in it. The aim of the volume is to provide a comprehensive overview of the field and, furthermore, to enhance the understanding and practice of team coaching. To do so, the editorial team presents, synthesizes and integrates relevant theories, research and practices that comprise and undergird team coaching. This book is, therefore, an invaluable specialist tool for team coaches of all levels; from novice to seasoned practitioners. With team coaching assuming an even more prominent place in institutional and organizational contexts nowadays, the book is bound to become an indispensable resource for any coaching training course, as well as a continuing professional development tool. This book is essential reading for anyone with an interest in coaching, in both practice and educational settings. It will be of use not only for professional coaches, but also for leaders, managers, HR professionals, learners and educators, in the business, public, independent and voluntary sectors.

A Practitioner's Handbook for Real-Time Analysis: Guide to Rate Monotonic Analysis for Real-Time Systems contains an invaluable collection of quantitative methods that enable real-time system developers to understand, analyze, and predict the timing behavior of many real-time systems. The methods are practical and theoretically sound, and can be used to assess design tradeoffs and to troubleshoot system timing behavior. This collection of methods is called rate monotonic analysis (RMA). The Handbook includes a framework for describing and categorizing the timing aspects of real-time systems, step-by-step techniques for performing timing analysis, numerous examples of real-time situations to which the techniques can be applied, and two case studies. A Practitioner's Handbook for Real-Time Analysis: Guide to Rate Monotonic Analysis for Real-Time Systems has been created to serve as a definitive source of information and a guide for developers as they analyze and design real-time systems using RMA. The Handbook is an excellent reference, and may be used as the text for advanced courses on the subject.

Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www.wiley.com/compbooks/

Using extensive practical examples, the Practitioner's Handbook for User Interface Design and Development illuminates today's best practices for user interface design, usability, and user-centered development. Robert J. Torres introduces user interfaces from three points of view: the user, the developer, and the system. Next, he introduces a complete user-centered UI development process, beginning at the highest level and then drilling down to each phase of the lifecycle. For every stage, Torres offers clear principles, specific guidelines, and practical heuristics for self-assessment.