Training In Interpersonal Skills 4 E

Designed to supplement courses in organizational behavior, principles of management, human resource management, human relations, supervision and applied psychology. The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.

This book provides an action-oriented approach to developing interpersonal skills, in which students actually practice skills behaviour. It contains more than 40 exercises centred around 12 key interpersonal skills.

This comprehensive handbook provides a solid foundation in helping skills related to successful funeral service practice.

This Online Course Pack consists of Training in Interpersonal Skills: Tips for Managing People at Work, 4/e by Robbins/Hunsaker and Self-Assessment Library (Access Code) 12/e (ISBN: 9781405887601)

The 20 training modules in this volume aim to help trainers teach managers and employees how to improve productivity through better working relationships. Each module includes everyday activities, lecture notes, training designs, reproducible handouts and overheads for a training session on how to improve trust and communication between people who rely on each other to get work done.