Transformation Of Public Administration In Africa

This book analyses and evaluates the accomplishments, challenges, and approaches associated with the New Public Management (NPM) in Africa towards establishing context-specific interventions for public sector institutions' performance. Taking the reader through various business and management approaches, including leadership in the public sector, digitalisation, market orientation and trust building, this book provides an understanding of the key issues facing public sector organisations in Africa and offers novel ways of approaching public management in a changing socio-economic landscape to drive improved performance of public institutions. The book offers students, practitioners and researchers important insights on NPM and public sector institutions in Africa. The recommendations of the book will help government and policymakers implement appropriate public sector management policies for strengthening public sector service delivery in Africa.

Currently, there is an ongoing debate about the future of public administration. The role of public administration is evolving and changing, thus impacting the dynamics and mechanism of public affairs. Its models, programs, characteristics, and expectations at all levels have radically grown to facilitate public concerns. This book looks into the future efficiency of public administrations and attempts to predict their meaning and role in the future. It is a useful guide for the world’s public administration leaders as it will help administrations to change their everyday operations, ethics, and policies. It presents the critical skills and tools needed to master public administration, supplementing the efforts of governments to work for people's welfare. It advances the connection between administrative authorities and citizens and channelizes a more logical way of gaining a country's progression. The book contains six chapters that articulate the foundation of the future of public administration. By embracing digital transformation, prioritizing citizen engagement, and addressing public concerns, the future of this field is an exciting frontier which ensures a brighter, more connected, and equitable future for all of us.

"Representative Bureaucracy and Performance: Public Service Transformation in South Africa is a first-rate blend of quantitative and qualitative analysis of one of the major transitions in modern governance. Fernandez makes a major theoretical contribution to the literature on representative bureaucracy in demonstrating how descriptive representation translates into both active representation and better performance. His discussion of the crucial role of language and communication brings new insight to the literature on public administration and democracy."—Kenneth Meier, Distinguished Scholar in Residence, American University "This study of public sector transformation goes beyond the descriptive qualitative research largely found in South African public administration historiography by undertaking sophisticated quantitative analysis to show that representation of previously historically disadvantaged groups, under certain circumstances, can improve the performance of public organizations. This is an excellent contribution, not only to public administration scholarship in South Africa, but also to the sparse literature on public organizations in developing countries. The book should be of great value to scholars and practitioners of public administration, as well as to students of political science and organizational studies."—Robert Cameron, Professor, University of Cape Town "This book provides an excellent analysis of the theory of representative bureaucracy in the context of South African post-apartheid government. South Africa is an important and fascinating case. The work adds substantially to the literature on representative bureaucracy and will be of interest to all who are concerned with the effectiveness of government organizations."—J. Edward Kellough, Professor, University of Georgia Governments throughout the world seek to promote employment equity and ensure that bureaucracies are representative of the citizenry. South Africa offers a rare and fascinating case for exploring what happens to bureaucracies as they undergo demographic transformation. Grounded in the theory of representative bureaucracy and using a mixed methods approach, this book explores how major changes in the demographics of the South African public service have affected the performance of the institution. The empirical analysis offers compelling evidence that representative bureaucracies perform better. As public organizations become increasingly representative by hiring historically disadvantaged persons, especially Africans, their performance improves, controlling for a range of factors. Evidence indicates representative bureaucracies perform better because they empathize with and advocate for historically disadvantaged communities, are equipped with linguistic and cultural competencies to serve a diverse citizenry, and can induce compliance, cooperation, and coproduction.

The success of political and social transformation in South Africa depends on many factors. One of these is a legitimate, responsive and development-oriented public service which has the capacity to implement the new government's reconstruction and development policies effectively and efficiently. Established in 1910 in a colonial, pre-apartheid context, the public service must now be transformed into a relevant and appropriate instrument for implementing new, post-apartheid policies. This book is the result of a research project undertaken to establish guidelines for this process. It is aimed at practitioners as well as researchers, students and interested members of the public. The book identifies the normative, structural and functional objectives of change, with various experts assessing some of the most important strategies to facilitate the creation of a new public service.

With contributions from leading regional scholars, Public Administration in Africa: Performance and Challenges examines the complexities of the art of governance from the unique African perspective. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, political structures, and more. Beginning with an analysis of the relationship of policy design and its destination, service delivery, the book discusses the historical development of a state that has gone through upheavals in government and explores a decayed political economy that ultimately results in a need for sweeping measures. The text examines the issues emerging policy-makers in Africa must tackle, namely poverty and the denial or lack of resources to keep a dignified human life. It highlights how the media can be a catalyst for good governance and provides analytical aspects of implementing good governance reforms. The book concludes with an examination of the concepts of decentralization and devolution in measuring service delivery performance and an exploration of Africa’s economic success story. It also details the African Peer Review Mechanisms in selected African countries and provides a holistic analysis of local government functioning in Africa. These features and more make it an interdisciplinary reference for diverse social, economic, political, and administrative issues.

The aim of this scholarly collected work is to contribute to the scientific discourse on public administration in a globalised environment. The book reflects on governance challenges in South Africa and in Africa, with its point of departure being the ‘master narratives’ (the so-called grand debates) such as New Public Management and, specifically, the role of technology. It also reflects on the so-called middle range discourses concerning organisational-level issues in government (e.g. leadership and work procedures) and explores new solutions to old governance challenges like corruption and service delivery. The uniqueness of this collected work lies in its ability to reflect on existing philosophies and practices in an innovative way. Through its multidisciplinary lens, the book opens up a new vision for the future of public administration in the South African context and on the African continent, not neglecting the current local, regional and global environment. Until recently, globalisation was considered an entrenched world order, but international political events during the course of the past few years have resulted in one of the biggest challenges to its endurance in recent history. This includes developments such as the successful referendum in Britain to exit the European Union, highlighting the growth of a severe nationalist and protectionist agenda that may be a signal of the unravelling of the current globalism world order. These developments inspire deeper interrogation of the challenges to effective public administration globally and the ripple effects in South Africa and Africa as a whole. Pointedly, it is evident that ensuring the voice of citizens in policy decision-making remains a critical governance challenge. On the policy front, there are perennial challenges of land reform, service delivery and poverty, while on the governance front, corruption has metastasised with a growing culture of impunity and lack of accountability in leadership. In the midst of growing corruption, and more than 20 years into democracy, South Africa’s income inequality remains one of the highest in the world. This setting constitutes the context of the research outcome published in this scholarly work.