Who Really Matters

Kleiner gives readers clues about how to identify a Core Group's real mission by observing its day-to-day actions; listening to the fundamental message it sends employees; examining its management of new members; understanding the ideas that shape its policies about management, money, and the way the world works; and avoiding the taboos governing the way it operates."--Jacket.

The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader.

2022 Christy and Carol Award Winner Molly McKenzie's bright personality and on-trend fashion and beauty advice have made her a major social media influencer. When her manager-turned-boyfriend tells her of an upcoming audition to host a makeover show for America's underprivileged youth, all her dreams finally seem to be coming true. There's just one catch: she has little experience interacting with people in need. To gain an edge on her competitors, she plans to volunteer for the summer at a transitional program for aged-out foster kids, but the program's director, Silas Whittaker, doesn't find her as charming as her followers do. Despite his ridiculous rules and terms, Molly dives into mentoring, surprising herself with the genuine connections and concern she quickly develops for the girls--and Silas. But just as everything seems perfectly aligned for her professional future, it starts to crumble under the pressure. And as her once-narrow focus opens to the deep needs of those she's come to know, she must face the ones she's neglected inside herself for so long. "In Deese's charming fish-out-of-water tale, a social media influencer finds humility and purpose while trying to find fame. . . . Deese combines to great effect her bracing take on those affected by foster care and Molly's personal evolution. Fans of Rachel Hauck should take a look."--Publishers Weekly

At the height of his career as a journalist, Tony Schwartz hit an unexpected wall. Why did success suddenly feel so empty? How could he add richer meaning to his everyday life? What guides could he trust on the road to wisdom? During the next five years his search for answers took him from a meditation retreat in the mountains of Utah to a biofeedback laboratory in Kansas, from a peak-performance workshop at a tennis academy in Florida to a right-brain drawing course in Boston. Blending the hunger of a seeker with a journalist's hard-headed inquiry, he discovered the best teachers and techniques for inner development--and identified the potential pitfalls and false gurus he met along the way. What he found dramatically changed his life. It may change yours as well.

In this moving and thought-provoking volume, Arthur Kleinman tells the unsettling stories of a handful of men and women, some of whom have lived through some of the most fundamental transitions of the turbulent twentieth century. Here we meet an American veteran of World War II, tortured by the memory of the atrocities he committed while a soldier in the Pacific. A French-American woman aiding refugees in sub-Saharan Africa, facing the utter chaos of a society where life has become meaningless. A Chinese doctor trying to stay alive during Mao's cultural revolution, discovering that the only values that matter are those that get you beyond the next threat. These individuals found themselves caught in circumstances where those things that matter most to them--their desires, status, relationships, resources, political and religious commitments, life itself--have been challenged by the society around them. Each is caught up in existential moral experiences that define what it means to be human, with an intensity that makes their life narratives arresting. These stories reveal just how malleable moral life is, and just how central danger is to our worlds and our livelihood. Indeed, Kleinman offers in this book a groundbreaking approach to ethics, examining "who we are" through some of the most disturbing issues of our time--war, globalization, poverty, social injustice--all in the context of actual lived moral life.

Good people are your organization’s most critical asset. But what does it really mean to be good? Leaders love to say that any company is only as good as its people, but tend to evaluate candidates and employees more by their measurable accomplishments than by their “softer” qualities, like integrity, compassion, and other values. Bestselling author Anthony Tjan is leading a movement to change the way we think about goodness so that we can become better judges of people and create more goodness in ourselves, in others, and in our organizations. Tjan argues that while competence is necessary, real goodness must also encompass values; a fantastic résumé can never compensate for mediocre character. In Good People, he provides a clear language to discuss goodness, redefining it as a lifelong, proactive commitment that, like any skill, can be exercised, honed, and taught. When leaders prioritize goodness in themselves and in others, they can create lasting cultures and tremendous value. Drawing from his own experiences as an entrepreneur and venture capitalist, Tjan also taps into the wisdom of his relationships and interviews with extraordinary innovators, executives, artists, academics, teachers, and role models from all disciplines and walks of life who embody his vision. The cases and profiles shared include: Harvard Business School Dean Nitin Nohria, who has called for balancing leadership of competency with leadership of character; Supreme Court Justice Sonia Sotomayor, who has never forgotten her roots and shows profound kindness to her staff and clerks; Hollywood talent manager Shep Gordon, who has counseled his clients on the importance of generosity and gratitude; legendary venture capitalist Henry McCance, whose success proves that humbly ceding the spotlight to others makes room for their greatness; and master jazz musician Clark Terry, who devotedly mentored the young, blind pianist Justin Kauflin. Packed with practical yet often surprising advice, Good People establishes a new language and framework you can use to evaluate, develop, and lead with goodness. Tjan will convince you that there is a hard truth in the “soft stuff” of business, and that choosing and working well with good people is truly the only leadership decision that really matters.

What do the best leaders have in common? As president of MAP, John Manning should know. MAP has helped tens of thousands of top executives accelerate their leadership and management performance. Manning says the answer is one word: discipline. But for Manning, discipline has a very specific meaning. All leaders have scores of things they could do. But a disciplined leader is one who identifies and focuses on the Vital Few: the 20 percent of activities that will drive 80 percent of the results. And the results that are most important are those tied to the organization's most precious asset: its people. The Disciplined Leader offers fifty-two succinct lessons to help you home in on your own Vital Few in three critical areas: leading yourself, leading your team, and leading your organization. Each lesson comes with recommended tactics and practical “Take Action!” tips for implementing it, so there are literally hundreds of pieces of must-know, time-tested advice here. The chapters are self-contained, so you can read them in any order and come back to the ones that resonate with you—your own Vital Few! This is a hands-on, nuts-and-bolts guide to leadership practice that's built to inspire action, drive change, and achieve results.

The choices we make over the next few years will resonate for decades, and perhaps centuries. This is because our world is at a critical turning point in history, as old certainties are swept aside by a global pandemic, climate change and political upheaval. How we respond to these challenges will determine whether we usher in a new Age of Enlightenment, or a second Dark Ages. In this compelling book Mark Roeder makes sense of our predicament, and explains why we must reconsider some of our most fundamental beliefs. Our current path is not sustainable – socially, environmentally or economically. We are literally devouring our planet, and our communities are becoming more polarised and fearful of the future. The time has come for us to make some bold changes to the way we live. This book explains what these changes should be, and how to implement them.