Workstorming

Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.

'Blamestorming provides highly practical tools to advance our psychological evolution through being cooperative rather than competitive in our communication.' Sir John Whitmore, author of the bestselling Coaching for Performance 'I recommend Rob's book to anyone who wants to communicate more effectively.' Linda Blair, clinical psychologist, author, columnist, broadcaster Do your disagreements always escalate into rows? Do you have to deal with an angry spouse, a difficult teenager, unfocused colleagues or a stressed boss? In this uniquely practical guide to good conversation, communications expert Rob Kendall draws on 20 years plus of study and coaching experience to reveal: • How survival instincts take over and derail conversations at the worst moments • How to avoid conversations escalating into destructive arguments • How to prepare for and conduct challenging conversations • How to avoid defensiveness and emotional lockdown • How to read the warning signals that a conversation is going off-track This is the most accessible in-depth book about communication on the market, using case studies and and exceptionally clear page design to dissect examples of problematic conversations, as well as easy-to-absorb concepts such as the Bad Place and the Lock Down. Short digestible chapters look at all the conversational scenarios you will encounter, showing how to have rewarding interactions with everyone in your life – including your colleagues, boss, neighbours, parents and children. Through his coaching work, Rob has used the techniques in Blamestorming to help many thousands of people from all walks of life – now you too can benefit from his simple yet highly effective approach.

The most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall. Watch Your Language makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal: How to avoid conversations escalating into destructive arguments How to prepare for and conduct challenging conversations How to avoid defensiveness and emotional lockdown How to read the warning signals that a conversation is going off-track Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life – from your partner, parents and children to your colleagues, boss and neighbours.

National Book Award finalist Julie Anne Peters delivers a moving, classic love story with a coming out theme and a modern twist. The largest known meteorite has been discovered, entombed in the earth for millions of years on a frigid, desolate island off the southern tip of Chile. At four thousand tons, this treasure seems impossible to move. New York billionaire Palmer Lloyd is determined to have this incredible find for his new museum. Stocking a cargo ship with the finest scientists and engineers, he builds a flawless expedition. But from the first approach to the meteorite, people begin to die. A frightening truth is about to unfold: The men and women of the Rolvaag are not taking this ancient, enigmatic object anywhere. It is taking them.