A First Course In Quality Engineering

Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtually all the information an engineer needs to function as a quality engineer. The authors not only break things down very simply but also give a full understanding of why each topic covered is essential to learning proper quality management. They present the information in a manner that builds a strong foundation in quality management without overwhelming readers. See what’s new in the new edition: Reflects changes in the latest revision of the ISO 9000 Standards and the Baldrige Award criteria Includes new mini-projects and examples throughout Incorporates Lean methods for reducing cycle time, increasing throughput, and reducing waste Contains increased coverage of strategic planning This text covers management and statistical methods of quality engineering in an integrative manner, unlike other books on the subject that focus primarily on one of the two areas of quality. The authors illustrate the use of quality methods with examples drawn from their consulting work, using a reader-friendly style that makes the material approachable and encourages self-study. They cover the must-know fundamentals of probability and statistics and make extensive use of computer software to illustrate the use of the computer in solving quality problems. Reorganized to make the book suitable for self study, the second edition discusses how to design Total Quality System that works. With detailed coverage of the management and statistical tools needed to make the system perform well, the book provides a useful reference for professionals who need to implement quality systems in any environment and candidates preparing for the exams to qualify as a certified quality engineer (CQE).

"Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtually all the information an engineer needs to function as a quality engineer. The authors not only break things down very simply but also give a full understanding of why each topic covered is essential to learning proper quality management. They present the information in a manner that builds a strong foundation in quality management without overwhelming readers.See what's new in the new edition:Reflects changes in the latest revision of the ISO 9000 Standards and the Baldrige Award criteriaIncludes new mini-projects and examples throughoutIncorporates Lean methods for reducing cycle time, increasing throughput, and reducing wasteContains increased coverage of strategic planningThis text covers management and statistical methods of quality engineering in an integrative manner, unlike other books on the subject that focus primarily on one of the two areas of quality. The authors illustrate the use of quality methods with examples drawn from their consulting work, using a reader-friendly style that makes the material approachable and encourages self-study. They cover the must-know fundamentals of probability and statistics and make extensive use of computer software to illustrate the use of the computer in solving quality problems. Reorganized to make the book suitable for self study, the second edition discusses how to design Total Quality System that works. With detailed coverage of the management and statistical tools needed to make the system perform well, the book provides a useful reference for professionals who need to implement quality systems in any environment and candidates preparing for the exams to qualify as a certified quality engineer (CQE)"--

Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtually all the information an engineer needs to function as a quality engineer. The authors not only break things down very simply but also give a full understanding of why each topic covered i

This book is the leader among the new generation of text books on quality that follow the systems approach to creating quality in products and services; the earlier generations focused solely on parts of the system such as statistical methods, process control, and management philosophy. It follows the premise that the body of knowledge and tools documented by quality professionals and researchers, when employed in designing, creating and delivering the product will lead to product quality, customer satisfaction and reduced waste. The tools employed at the different stages of the product creation cycle are covered in this book using real world examples along with their theoretical bases, strengths and weaknesses. This textbook can be used for training - from shop floor personnel to college majors in business and engineering to practicing professionals. Graduate students training as researchers in the quality field will also find useful material. The book has been used as the text for a Professional Series Massive Open Online Course offered by the Technical University of Munich on edX.org, through which tens of thousands of participants from all over the world have received training in quality methods. According to Professor Dr. Holly Ott, who chose the book for the course, the text is one of the main factors contributing to success of this MOOC. The Third Edition has been fully revised to be friendly for self-study, reflects changes in the standards referenced such as ISO 9000, and includes new examples of application of statistical tools in health care industry. Features: Reviews the history of quality movement in the U.S. and abroad Discusses Quality Cost analysis and quality’s impact on a company’s bottom line Explains finding customer needs and designing the product using House of Quality Covers selection of product parameters using DOE and reliability principles Includes control charts to control processes to make the product right-the-first-time Describes use of capability indices Cp and Cpk to meet customer needs Presents problem solving methodology and tools for continuous improvement Offers ISO 9000, Baldrige and Six Sigma as templates for creating a quality system

This book is the leader among the new generation of text books on quality that follow the systems approach to creating quality in products and services; the earlier generations focused solely on parts of the system such as statistical methods, process control, and management philosophy. It follows the premise that the body of knowledge and tools documented by quality professionals and researchers, when employed in designing, creating and delivering the product will lead to product quality, customer satisfaction and reduced waste. The tools employed at the different stages of the product creation cycle are covered in this book using real world examples along with their theoretical bases, strengths and weaknesses. This textbook can be used for training - from shop floor personnel to college majors in business and engineering to practicing professionals. Graduate students training as researchers in the quality field will also find useful material. The book has been used as the text for a Professional Series Massive Open Online Course offered by the Technical University of Munich on edX.org, through which tens of thousands of participants from all over the world have received training in quality methods. According to Professor Dr. Holly Ott, who chose the book for the course, the text is one of the main factors contributing to success of this MOOC. The Third Edition has been fully revised to be friendly for self-study, reflects changes in the standards referenced such as ISO 9000, and includes new examples of application of statistical tools in health care industry. Features: Reviews the history of quality movement in the U.S. and abroad Discusses Quality Cost analysis and quality’s impact on a company’s bottom line Explains finding customer needs and designing the product using House of Quality Covers selection of product parameters using DOE and reliability principles Includes control charts to control processes to make the product right-the-first-time Describes use of capability indices Cp and Cpk to meet customer needs Presents problem solving methodology and tools for continuous improvement Offers ISO 9000, Baldrige and Six Sigma as templates for creating a quality system

As quality becomes an increasingly essential factor for achieving business success, building quality improvement into all stages—product planning, product design, and process design—instead of just manufacturing has also become essential. Quality Engineering: Off-Line Methods and Applications explores how to use quality engineering methods and other modern techniques to ensure design optimization at every stage. The book takes a broad approach, focusing on the user’s perspective and building a well-structured framework for the study and implementation of quality engineering. Starting with the basics, this book presents an overall picture of quality engineering. The author delineates quality engineering methods such as DOE, Taguchi, and RSM as well as computational intelligence approaches. He discusses how to use a general computational intelligence approach to improve product quality and process performance. He also provides extensive examples and case studies, numerous exercises, and a glossary of basic terms. By adopting quality engineering, the defect rate during manufacturing shows noticeable improvement, the production cost is significantly lower, and the quality and reliability of products can be enhanced. Taking an integrated approach that makes the methods of upstream quality improvement accessible, without extensive mathematical treatments, this book is both a practical reference and an excellent textbook.

Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and thoroughly examines and defines the principles and benefits of Six Sigma management and organization. The Quality Engineering Handbook provides new and expanded sections on management systems, leadership and facilitation principles and techniques, training, customer relations, documentation systems, domestic and international standards, and more.