Adaptive Perspectives On Human Technology Interaction

In everyday life, and particularly in the modern workplace, information technology and automation increasingly mediate, augment, and sometimes even interfere with how humans interact with their environment. How to understand and support cognition in human-technology interaction is both a practically and socially relevant problem. The chapters in this volume frame this problem in adaptive terms: How are behavior and cognition adapted, or perhaps ill-adapted, to the demands and opportunities of an environment where interaction is mediated by tools and technology? The authors draw heavily on the work of Egon Brunswik, a pioneer in ecological and cognitive psychology, as well as on modern refinements and extensions of Brunswikian ideas, including Hammond's Social Judgment Theory, Gigerenzer's Ecological Rationality and Anderson's Rational Analysis. Inspired by Brunswik's view of cognition as "coming to terms" with the "casual texture" of the external world, the chapters in this volume provide quantitative and computational models and measures for studying how people come to terms with an increasingly technological ecology, and provide insights for supporting cognition and performance through design, training, and other interventions. The methods, models, and measures presented in this book provide timely and important resources for addressing problems in the rapidly growing field of human-technology interaction. The book will be of interest to researchers, students, and practitioners in human factors, cognitive engineering, human-computer interaction, judgment and decision making, and cognitive science.

In everyday life, and particularly in the modern workplace, information technology and automation increasingly mediate, augment, and sometimes even interfere with how humans interact with their environment. How to understand and support cognition in human-technology interaction is both a practically and socially relevant problem. The chapters in this volume frame this problem in adaptive terms: How are behavior and cognition adapted, or perhaps ill-adapted, to the demands and opportunities of an environment where interaction is mediated by tools and technology? The authors draw heavily on the work of Egon Brunswik, a pioneer in ecological and cognitive psychology, as well as on modern refinements and extensions of Brunswikian ideas, including Hammond's Social Judgment Theory, Gigerenzer's Ecological Rationality and Anderson's Rational Analysis. Inspired by Brunswik's view of cognition as "coming to terms" with the "casual texture" of the external world, the chapters in this volume provide quantitative and computational models and measures for studying how people come to terms with an increasingly technological ecology, and provide insights for supporting cognition and performance through design, training, and other interventions. The methods, models, and measures presented in this book provide timely and important resources for addressing problems in the rapidly growing field of human-technology interaction. The book will be of interest to researchers, students, and practitioners in human factors, cognitive engineering, human-computer interaction, judgment and decision making, and cognitive science.

This lecture describes a theoretical framework for the behavioural sciences that holds high promise for theory-driven research and design in Human-Computer Interaction. The framework is designed to tackle the adaptive, ecological, and bounded nature of human behaviour. It is designed to help scientists and practitioners reason about why people choose to behave as they do and to explain which strategies people choose in response to utility, ecology, and cognitive information processing mechanisms. A key idea is that people choose strategies so as to maximise utility given constraints. The framework is illustrated with a number of examples including pointing, multitasking, skim-reading, online purchasing, Signal Detection Theory and diagnosis, and the influence of reputation on purchasing decisions. Importantly, these examples span from perceptual/motor coordination, through cognition to social interaction. Finally, the lecture discusses the challenging idea that people seek to find optimal strategies and also discusses the implications for behavioral investigation in HCI.

As ubiquitous as the atmosphere, intelligent adaptive systems (IASs) surround us in our daily lives. When designed well, these systems sense users and their environments so that they can provide support in a manner that is not only responsive to the evolving situation, but unnoticed by the user. A synthesis of recent research and developments on IASs from the human factors (HF) and human–computer interaction (HCI) domains, Intelligent Adaptive Systems: An Interaction-Centered Design Perspective provides integrated design guidance and recommendations for researchers and system developers. The book explores a recognized lack of integration between the HF and HCI research communities, which has led to inconsistencies between the research approaches adopted, and a lack of exploitation of research from one field by the other. The authors integrate theories and methodologies from these domains to provide design recommendations for human–machine developers. They then establish design guidance through the review of conceptual frameworks, analytical methodologies, and design processes for intelligent adaptive systems. The book draws on case studies from the military, medical, and distance learning domains to illustrate intelligent system design to examine lessons learned. Outlining an interaction-centered perspective for designing an IAS, the book details methodologies for understanding human work in complex environments and offers understanding about why and how optimizing human–machine interaction should be central to the design of IASs. The authors present an analytical and design methodology as well as an implementation strategy that helps you choose the proper design framework for your needs.

"This book develops new models and methodologies for describing user behavior, analyzing their needs and expectations and thus successfully designing user friendly systems"--Provided by publisher.

The articles collected in this book provide much of the technical material behind the work that was presented in The Human Factor, and the commentaries by Alex Kirlik situate these articles in their broader historical, scientific and ethical context. This collection of articles and commentaries forms a set of recommendations for how HTI research ought to broaden both its perspective and its practical, even ethical, aspirations to meet the increasingly complicated challenges of designing technology to support human work, to improve quality of life, and to design the way will live with technology.

Future technical systems will be companion systems, competent assistants that provide their functionality in a completely individualized way, adapting to a user’s capabilities, preferences, requirements, and current needs, and taking into account both the emotional state and the situation of the individual user. This book presents the enabling technology for such systems. It introduces a variety of methods and techniques to implement an individualized, adaptive, flexible, and robust behavior for technical systems by means of cognitive processes, including perception, cognition, interaction, planning, and reasoning. The technological developments are complemented by empirical studies from psychological and neurobiological perspectives.

This handbook is the first to provide comprehensive coverage of original state-of-the-science research, analysis, and design of integrated, human-technology systems.