Always Asking More Questions

I don’t have answers. I poke at puzzles.

To get the best answer-in business, in life-you have to ask the best possible question. Innovation expert Warren Berger shows that ability is both an art and a science. It may be the most underappreciated tool at our disposal, one we learn to use well in infancy-and then abandon as we grow older. Critical to learning, innovation, success, even to happiness-yet often discouraged in our schools and workplaces-it can unlock new business opportunities and reinvent industries, spark creative insights at many levels, and provide a transformative new outlook on life. It is the ability to question-and to do so deeply, imaginatively, and “beautifully.” In this fascinating exploration of the surprising power of questioning, innovation expert Warren Berger reveals that powerhouse businesses like Google, Nike, and Netflix, as well as hot Silicon Valley startups like Pandora and Airbnb, are fueled by the ability to ask fundamental, game-changing questions. But Berger also shares human stories of people using questioning to solve everyday problems-from “How can I adapt my career in a time of constant change?” to “How can I step back from the daily rush and figure out what really makes me happy?” By showing how to approach questioning with an open, curious mind and a willingness to work through a series of “Why,” “What if,” and “How” queries, Berger offers an inspiring framework of how we can all arrive at better solutions, fresh possibilities, and greater success in business and life.

Long-time word-detective and bestselling author of Port Out, Starboard Home, Michael Quinion brings us the answers to nearly two hundred of the most intriguing questions he's been asked about language over the years. Sent to him by enquiring readers from all around the globe, Michael's answers about the meanings and histories behind the quirky phrases, slang and language that we all use are set to delight, amuse and enlighten even the most hardened word-obsessive. Did you know that 'Blighty' comes from an ancient Arabic word? Or that Liberace cried his way to the bank so many times people think he came up with the phrase? That 'cloud nine' started out as 'cloud seven' in the speakeasies of '30s America? And that the first person to have their thunder stolen was a dismal playwright from Drury Lane? Michael Quinion's Why is Q Always Followed By U? is full of surprising discoveries, entertaining quotations and memorable information. There are plenty of colourful stories out there, but Michael Quinion will help you discover the truth that lies behind the cock-and-bull stories and make sure you're always linguistically on the ball.

John T. Chain, Jr., rose from a second lieutenant to four-star general and led our national missile defense program. Mike Harper led ConAgra Foods from $636 million to $20 billion in 20 years and increased its stocks value 150 times over. Ask Gary Cohen what these remarkable leaders have in common and his answer will be straightforward: They use questions to generate fresh ideas, inspire committed action, and build an army of forward-thinking leaders. In Just Ask Leadership, Cohen steers you away from the all-too-common idea that if you don’t assert yourself with strong statements, you will not be respected. On the contrary, statistics prove that 95 percent of employees prefer to be asked questions rather than be told what to do. Involving employees and colleagues in decision making processes builds an environment rich with energy, excitement, and innovative problem solving. Just Ask Leadership outlines not only specific questions to ask in certain contexts, but also how to implement question-based leadership as a whole. Learn how to Spend more time on long-term goals—and less on short-term crises Build a culture of accountability Create unity and trust throughout your workforce Steer decision making to the most appropriate parties Develop rapport while instilling respect When you ask questions, you show respect —and you are respected in turn. It is that simple. A combination of Cohen’s proven expertise and interviews with nearly 100 highly effective leaders, Just Ask Leadership explains how to harness the power of questions to make your organization more competitive, more profitable, and a better place to work.

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

“A new book by an army intelligence interrogator could help you get the answers to your most pressing questions.” —Time The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions—of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such as journalists and lawyers, commonly ask questions that get partial or misleading answers. People in any profession will immediately benefit by developing the skill and art of good questioning. Find Out Anything From Anyone, Anytime will give you the power to: Identify and practice good questioning techniques Recognize types of questions to avoid Know the questions required when hearing unconfirmed reports or gossip Practice good listening techniques and exploit all leads Determine when and how to control the conversation Gain real expertise fast Within professional interrogation circles, author James Pyle is known as a strategic debriefer—meaning there is no one around him more skilled at asking questions and getting answers. He has been training other interrogators in questioning techniques since 1989. “With his style of questioning alone, Jim Pyle can get more information than most other interrogators using multiple techniques.” —Gregory Hartley, co-author of How to Spot a Liar

"Delightful, funny, and yet rigorous and intelligent: only Jorge and Daniel can reach this exquisite balance." —Carlo Rovelli, author of Seven Brief Lessons on Physics and Helgoland You’ve got questions: about space, time, gravity, and the odds of meeting your older self inside a wormhole. All the answers you need are right here. As a species, we may not agree on much, but one thing brings us all together: a need to know. We all wonder, and deep down we all have the same big questions. Why can’t I travel back in time? Where did the universe come from? What’s inside a black hole? Can I rearrange the particles in my cat and turn it into a dog? Researcher-turned-cartoonist Jorge Cham and physics professor Daniel Whiteson are experts at explaining science in ways we can all understand, in their books and on their popular podcast, Daniel and Jorge Explain the Universe. With their signature blend of humor and oh-now-I-get-it clarity, Jorge and Daniel offer short, accessible, and lighthearted answers to some of the most common, most outrageous, and most profound questions about the universe they’ve received. This witty, entertaining, and fully illustrated book is an essential troubleshooting guide for the perplexing aspects of reality, big and small, from the invisible particles that make up your body to the identical version of you currently reading this exact sentence in the corner of some other galaxy. If the universe came with an FAQ, this would be it.