Asqc Annual Quality Congress Proceedings

Each industry, from robotics to health care, power generation to software, has its own tailored reliability and quality principles, methods, and procedures. This book brings these together so that reliability and quality professionals can more easily learn about each other's work, which may help them, directly or indirectly, to perform their tasks more effectively.

Computer systems have become an important element of the world economy, with billions of dollars spent each year on development, manufacture, operation, and maintenance. Combining coverage of computer system reliability, safety, usability, and other related topics into a single volume, Computer System Reliability: Safety and Usability eliminates th

For the experienced manufacturing professional, the book offers a review of inspection and measurement concepts, and some new insights into the subject. For those new to inspection and measurement, the text will help them grasp the technology involved and the methods for effectively planning applications.

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors.