Building A Values Driven Organization

"In Building a Values-Driven Organization, Richard Barrett, a leading thinker on building values-driven organizations, and author of the book Liberating the Corporate Soul, presents his latest ideas on how to implement whole system cultural transformation. Based on his experiences of carrying out cultural values assessments for over 600 organizations in 35 countries in the past eight years, and working closely with CEOs of major organizations in Australia, Europe and North America, he sets out a comprehensive blueprint for whole system change."--BOOK JACKET.

Values-driven organizations are the most successful organizations on the planet. This book explains that understanding employees’ needs—what people value—is the key to creating a high performing organization. When you support employees in satisfying their needs, they respond with high levels of engagement and willingly commit their energies to the organization, bringing passion and creativity to their work. This new edition of The Values-Driven Organization provides an updated set of tools to assess corporate culture, new case studies on cultural transformation and additional materials on sustainability, measuring cultural health at work and the specific needs of the millennial generation. The Values-Driven Organization is essential reading for students, researchers and practitioners of organizational change, leadership, HRM and business ethics.

Based on significant new research from multiple sources, Richard Barrett creates a compelling narrative about why values-driven organizations are the most successful organizations on the planet. According to Barrett, understanding employee’s needs—what people value—is the key to creating a high performing organization. When you support employees in satisfying their needs, they respond with high levels of employee engagement and willingly bring their commitment and creativity to their work. This book updates and brings together in one volume, two of Richard Barrett’s previous publications, Liberating the Corporate Soul (1998) and Building a Values-Driven Organisation (2006), to provide a reference manual for leaders and change agents who wish to create a values-driven organization. The text provides both a leadership approach, and a language, for organizational transformation and culture change that incorporates concepts such as cultural entropy, values alignment and whole system change. With an updated set of cultural diagnostic tools and a wide range of new and exciting case studies on culture and leadership development, The Values-Driven Organization will be essential reading for students, researchers and practitioners in the fields of organizational change, leadership and ethics.

What are the core values of your ministry? Values-Driven Leadership is a pioneering work designed to help church and parachurch leaders understand the cutting-edge concept of organizational core values. Every ministry organization has a set of core values that guides what the ministry seeks to accomplish. Understanding and implementing these core values is key to a high-performing ministry. In this revised edition, Aubrey Malphurs offers important insights on new research in the field of leadership and delineates techniques for implementing those insights in practical ways. After exploring the concepts in Values-Driven Leadership, you'll be able to take concrete steps to write your ministry's values in a credo or values statement and focus in on your mission. This edition includes - Helpful discussion questions - Core values audits - A readiness-for-change inventory to help you and your ministry identify areas in need of attention - The latest research on values - New insights into the differences between values and beliefs. This is a useful book for individuals, boards, committees, and leadership teams.

Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them. Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exactly how leaders can create winning environments that allow their employees and their companies to thrive. Companies that create or improve values-based cultures can become higher performers, both in customer and employee satisfaction and financial return, as proven by Rhoades’ work with JetBlue, Southwest Airlines, Disney, Loma Linda University Hospitals, Doubletree Hotels, Juniper Networks, and P.F. Chang’s China Bistros. Built on Values provides a clear blueprint for how to accomplish culture change, showing: How to exceed the expectations of employees and customers How to develop a Values Blueprint tailored to your organization’s goals and put it into action Why it's essential to hire, fire, and reward people based on values alone, and How to establish a discipline for sustaining a values-centric culture Built on Values helps companies get on the pathway to greatness by showing the exact steps for either curing an ailing company culture or creating a new one from scratch.

Richard Barrett, author of the best-selling book Liberating the Corporate Soul, presents his new thinking Based on his experience working with over 1,000 organizations in 32 countries on cultural transformation for the values-driven organization. He presents a whole system approach to cultural transformation, showing organizations how they can change their culture to become values-driven organizations that support their employees, their customers, their partners, their leaders, and ultimately drive effectiveness and profit.

What does it mean in practice to be a values-based leader?When faced with real situations, how can you be your best self andcreate best teams—while also being a best partner withcustomers and vendors, a best investment for your stakeholders, anda best citizen making a difference in the world? It's a tall order,but these are the expectations for world-class organizationstoday. In his bestselling book From Values to Action, HarryKraemer showed how self-reflection, balance, true self-confidence,and genuine humility are the traits of today's most effectiveleaders. In Becoming the Best, his highly anticipatedfollow-up, Kraemer reveals how, in practical terms, anyone canapply these principles to become a values-based leader and to helpcreate values-based organizations. Drawing on his own experiences as the former CEO and chairman ofBaxter International, as well as those of other notable leaders andorganizations, Kraemer lays out a pathway for understanding theprinciples and putting them into practice, showing specifically,how to: Use self-reflection to become your "best self" as you leadyourself and others more effectively Create a "best team" that understands and appreciates whatthey're doing, and why Forge "best partnerships" through win/win collaboration withvendors and customers that enhance the end user's experienceSupport the mission, vision, and values of the organization togenerate returns that distinguish a "best investment" Make a difference in the world beyond the organization bybecoming a "best citizen" Powerful case studies from Campbell's Soup, Ernst & Young,Target, Northern Trust, and many others demonstrate the fourprinciples of values-based leadership in action and show howthinking beyond the corporation can trigger positive outcomes forboth the company and the world. Regardless of level or job title, individuals can make adifference in their organization and beyond by embodying theessential traits of a great leader. Becoming the Best offersa definitive, actionable guide to show anyone how to apply inpractice the principles of values-based leadership personally andprofessionally, making it an indispensable manual for the new waveof better leaders.

"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry—in every corner of the world. This is not a book about selling shoes or clothes or cosmetics or jewelry. It is a book about how underlying values such as respect, trust, compensation and, even fun, are the building blocks of a culture where employees are empowered to consistently deliver a world-class experience to customers. Nordstrom believes that the employee experience determines the customer experience, and that when you attract and reward people who are comfortable in a service-oriented culture, then everyone succeeds—both individually and collectively. No wonder Nordstrom is one of only five companies to make Fortune's "Best Companies to Work For" and "Most Admired" lists every year since those surveys have been taken. With new interviews from senior Nordstrom executives and family members, the book explains how to successfully respond to today's tech-savvy, time-crunched customers who demand a convenient, seamless, painless, personal experience across all channels. Nordstrom gives its frontline people all the digital tools necessary to satisfy the customer—and your organization must do the same, if it wants to adapt. The authors show what it takes to earn brand loyalty, lead through change and uncertainty, and combine extraordinary brick-and-mortar with online experiences. 'The single most important reason we try to provide great service is this: It enables us to sell more,' says co-president Blake Nordstrom, great-grandson of the founder. 'The best way for our company to achieve results is to do what's best for the customer.' In this book, readers will find: Suggestions for becoming the Nordstrom of your industry The ten values that define a customer-driven culture Lessons for providing superior service and experience across all channels