Building Cultural Competence

For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.

divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV

Now more than ever, the populations social workers must be trained to work with represent the broadest spectrum of humanity -- in ethnicity,culture, race, religion, worldview, gender, sexual orientation, ability, and in life experiences. This text will prepare students to work with any population they will encounter in their professional career. It's divided into 3 parts; Unit 1 covers social work processes, Unit 2 contains student case examples, and unit 3 contains student exercises.

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Revd Osoba Otaigbe has written a comprehensive guide for helping the church more effectively relate and serve across cultural borders. Whether youre welcoming a community of refugees, travelling on a short-term mission experience, befriending an expat family, or simply interacting with an increasingly diverse society, this guide will help you love your neighbour. The book is packed full of insights about cultural intelligence and brings them to life for Christians. The case studies and discussion questions are particularly useful for making the theoretical ideas immensely practical. As both a cultural intelligence researcher and a Christian, it gives me great joy to commend Revd Osoba and his work to you. David Livermore, PhD., author of Leading with Cultural Intelligence and President of Cultural Intelligence Centre USA Building Cultural Intelligence in Church and Ministry is a timely contribution to our understanding of the way varied global and local cultures can be nurtured to offer a rich and meaningful engagement in our lives and in work. It draws on a wide range of scriptural and practical examples that makes it an easy to read and understand study guide for various audiences. The guidance on how to develop cross-cultural competence, in particular, makes the book a must-read, one that promises to equip the reader with the much required understanding, appropriate responses, and management of diverse cross-cultural engagements in both missions and ministries. Dr Maureen Ayikoru, Senior Lecturer, Anglia Ruskin University, United Kingdom In our rapidly changing society it is really important that we all develop greater cultural intelligence. If we are to become the vibrant Kingdom community of all nations that the Bible envisages we need much greater understanding and appreciation of those who are different from ourselves. This book, and the assessment and workshops that go alongside it, will be particularly helpful for leaders, churches and groups who want to grow in this area. Relating the concepts of cultural intelligence to passages of Scripture, it will certainly encourage some great discussion, learning and reflection for discipleship and mission. Revd Lynn Green, General Secretary, Baptist Union of Great Britain Building Cultural Intelligence in Church and Ministry is a worthwhile work with important things to say and to give perceptive and practical guidance Prof David Dunn-Wilson, Honorary Research Fellow, Cliff College, United Kingdom Building Cultural Intelligence in Church and Ministry book has done a marvelous job of integrating scriptural basis and reference points in the exploration of the cultural intelligence factors as they relate to ministry and mission. This being interspersed with practical and real world scenarios and examples is very helpful. The reflection/study guide questions are also well written and will provide for deeper learning, discussion and application. There is a considerable amount of information and detail to work through and I would suggest that people work through the book at a steady pace so that they can fully digest that immense learning and insights that this book will give. Adrian Kistan, Principal Consultant, Intercultural Solutions, Australia More than ever, cultural intelligence is a much-needed competence to grow, develop and nurture. Current fears and conflicts on the global and in local contexts, and not the least in churches, underscore this. Through this timely volume, Osoba O. Otaigbe brings his expertise as a cultural intelligence researcher, and years of experience working in cross-cultural and diverse contexts to offer an invaluable resource for churches. Building Cultural Intelligence in Church and Ministry draws on a variety of scholarly sources, biblical texts, and practical examples to provide readers with helpful insights and questions for reflection on developing cultural awareness, intelligence and competence. A welcome resource for ministerial/missional formation and both denominational and local church leadership! Michael N. Jagessar (Revd Dr) Global and Intercultural Ministries, United Reformed Church (UK)

This open access book explores cultural competence in the higher education sector from multi-disciplinary and inter-disciplinary perspectives. It addresses cultural competence in terms of leadership and the role of the higher education sector in cultural competence policy and practice. Drawing on lessons learned, current research and emerging evidence, the book examines various innovative approaches and strategies that incorporate Indigenous knowledge and practices into the development and implementation of cultural competence, and considers the most effective approaches for supporting cultural competence in the higher education sector. This book will appeal to researchers, scholars, policy-makers, practitioners and general readers interested in cultural competence policy and practice.

In this compelling anthology, a diverse group of experienced teacher educators and practicing teachers tackle the impact of race and culture on teaching and learning. Sharing their personal experiences, research, and reflections, they focus on the connections among teacher quality, teacher preparation, and the achievement gap for African Americans and other children of color. They address ways that teachers can assess and enhance their own racial and cultural competence and in so doing better educate their students, especially in inner-city schools. Providing an inspiring and practical tool for engaging in successful, meaningful education with K–12 students of color, this stellar group of contributors offers: Concrete ideas and advice on what educators can do to support teachers to become more racially and culturally competent. Multiple perspectives providing a variety of new insights on current research and practice. Honest and thought-provoking personal narratives on race and schooling.

What will it take to create equitable educational opportunities for all students? According to veteran educator Vernita Mayfield, teachers and school leaders need to learn how to recognize culturally embedded narratives about racial hierarchy and dismantle the systems of privilege and the institutions that perpetuate them with knowledge, action, and advocacy. Cultural Competence Now provides a structure to begin meaningful conversations about race, culture, bias, privilege, and power within the time constraints of an ordinary school. The 56 exercises include activities, discussions, and readings in which to engage during each of the four quarters of the school year. School leaders will discover how to facilitate learning through the four steps—awaken and assess; apply and act; analyze and align; advocate and lead—as you and your colleagues * Increase your awareness of privilege and bias. * Adapt your professional practices to meet the needs of all students. * Examine policies and practices that inhibit opportunities for marginalized populations. * Align resources to eradicate inequity in your school. Mayfield offers advice on establishing a safe environment for professional conversations, setting goals for cultural competency, overcoming resistance, reviewing school data and the school's vision and mission through the lens of race and culture, and strategically managing what can be a transformative yet uncomfortable change process. Cultural Competence Now responds to the urgent need to build the cultural competency of educators—for the sake of children and in the interest of supporting and retaining all educators.