Business English And Communication

This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English. Based on up-to-date research in business communication and incorporating an international range of real-world authentic texts, this book deals with the realities of communication in business today. Key features of this book include: use of English in social media that reflects recent trends in business communication; coverage of the concept of communicative competence; analysis of email communication; introduction to informal English and English for socialisation as well as goodwill messages, such as thank you or appreciation messages, which are a part of everyday interaction in the workplace; examination of persuasive messages and ways to understand such messages; an e-resources website that includes authentic examples of different workplace genres and a reference section covering relevant research studies and weblinks for readers to better understand the topics covered in each chapter. This book goes beyond the traditional coverage of business English to provide a broad and practical textbook for those studying English in a workplace setting.

The book begins with the basics of communication and sentence structure in English, and leads the reader step by step through to the formal report writing and public speaking, with the aim of improving the reader's speaking, listening, reading and writing skills essential in today's global business world. The book is designed for intermediate level students and readers, and those at the advanced level who wish to give a final polish to their skills. It is suitable both for classroom use and self-study, adopting a "hand-on" approach to learning. Language learning is a living process; through the many exercises and tasks in the book, the reader will have ample opportunity to practice and learn the art of communication.

Introducing Business English provides a comprehensive overview of this topic, situating the concepts of Business English and English for Specific Business Purposes within the wider field of English for Special Purposes. This book draws on contemporary teaching and research contexts to demonstrate the growing importance of English within international business communication. Covering both spoken and written aspects of Business English, this book: examines key topics within Business English, including teaching Business English as a lingua franca, intercultural business interactions, blended learning and web-based communication; discusses the latest research on each topic, and possible future directions; features tasks and practical examples, a section on course design, and further resources. Written by two leading researchers and teachers, Introducing Business English is a must-read for advanced undergraduate and postgraduate students studying Business English, Business English as a Lingua Franca, and English for Specific Business Purposes.

The intent of this book is to increase your flexibility in the classroom and to allow students to see key concepts presented in different forms.

Whether selling, answering a complaint or persuading colleagues, the way you e×press yourself is as important as what you say. This book contains e×amples, checklists and questionnaires to help the reader with producing business documents, style and techniques, punctuation, grammar and spelling.