Business Performance Through Lean Six Sigma

Lean Six Sigma is helping to vitalize many small and large organizations by paying attention to the customer’s needs and providing processes with smaller amounts of variation to consistently meet and even exceed those needs. This task is completed when the organization understands its processes better and controls those inputs and the process variations that will affect the customer’s needs the most.The intent of this book is to develop the concepts of the Twelve Pillars, which support the Six Sigma improvement process, tie this to both the Malcolm Baldrige National Quality Award and lean, and then to cover the areas that should be considered during the implementation of the Six Sigma process. The executive management of every organization must read this book to establish the foundation for the Lean Six Sigma concepts to hold and become part of the operating style of the corporation. The tools discussed in this book are just as applicable to making management decisions based on data as they are for the Black Belts and Knowledge Workers of the process. Each chapter has a list of questions at the end intended to prod thoughts concerning concepts covered in the chapter.

Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in demand and other circumstances. An organizational capability to harness data-based process improvement, finally, facilitates organizational learning and is foundational for the fruitful implementation of ever increasing digitization and automation opportunities. Lean Six Sigma offers a complete model for shaping modern continuous improvement programs in organizations. The methodology is built on principles and methods for fact-based process improvement that have proven themselves over the last decades, and will continue to do so in the decades to come. Having emerged in manufacturing, the approach continuously evolved and gained tremendous momentum in the services and healthcare industries. This book offers a thorough and pragmatic account of Lean Six Sigma project- and programme implementation with a special focus on applications in services and healthcare organizations.

Widely acclaimed as one of the world's leading authorities on Lean Six Sigma, John Wellwood unveils the true secrets of Business Improvement deployment. Finally, a book that provides practical, logical and helpful ways to successfully implement an improvement culture. Leaders see this book as a game-changer and an insight into how to succeed.●Are you sick and tired of wasting time and money trying to implement Lean or Lean Six Sigma with limited success? ●Educating staff, running projects and supporting them but seeing no results?●Wishing that you could have a culture where each day people identify and solve problems to make your company's performance improve? ●Wasting your time adopting new technology, new systems and new methodologies just to see results stagnate after all that effort? ●Confused by the fact that your managers and staff just can't understand the importance of Business Improvement and Lean Six Sigma? ●Frustrated by the fact that other companies can make this work but your organisation can't? ●Ultimately, do you just wish that you could engage all your staff each day in making your company a better place for customers, staff and suppliers so that business performance would soar? That is why 100% Effective brings you this game-changing book. No matter which industry you are in, no matter your function or level in the business, you need to understand Business Improvement, Lean Six Sigma and how to make it effective in order to change the culture and transform your company. This book will ensure you: ●Learn the secrets to successful Lean Six Sigma and Business Improvement deployment ●Understand the real reasons companies and managers have failed in the past so you can learn lessons from them●Provide you with a practical 5 step plan for success ●Understand how to change your thinking, your managers' thinking and your staffs' approach so that your culture can be transformed ●Learn how to make all levels of your business understand, engage and enthuse about Lean Six Sigma and Business Improvement ●Understand how to train and educate your staff effectively ●Understand the real issues and how to engage and energise your whole workforce today Invest your time in learning how to implement a Business Improvement Culture and you will be a more effective leader or manager, be able to implement change in any industry and become one of only around 1% of leaders who truly understand how to deploy Lean Six Sigma effectively. John Wellwood is an international Lean Six Sigma and Business Improvement specialist, who has worked for over 30 years across five continents as both a consultant, trainer, coach and practitioner, in multinational as well as microbusinesses. Passionate about Change and Improvement, John has educated thousands of executives and delivered seminars at the British Library, The Lean Six Sigma World Conference, Universities and countless events all over the world. His practical, simple and energetic delivery style will engage and educate you along your journey to excellence. The question is, are you brave enough to challenge your current approach to Business Improvement - Lean Six Sigma? Learn the secrets, develop your new culture and drive success, starting today!

Millions of readers remember The Goal, the landmark business novel that sets forth by way of story the essential principles of Eliyahu Goldratt's innovative methods of production. Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative writer who co-authored The Goal, comes VELOCITY, the book that reveals how to achieve outstanding bottom-line results by integrating the world's three most powerful continuous improvement disciplines: Lean, Six Sigma, and Goldratt's Theory of Constraints. Used by the United States Navy and United States Marine Corps to dramatically improve some of the most complex, logistically vast supply chains in the world, the VELOCITY APPROACH draws on the strengths of all three disciplines to deliver breakthrough performance gains. In physics, speed with direction is velocity; in business, the application of VELOCITY means your organization can achieve operational speed with strategic direction to outmaneuver competitors, gain loyalty with customers, and rapidly build sustainable earnings growth -- in as little as one or two business quarters. Dee Jacob and Suzan Bergland, two princi-pals of AGI, have been teaching the concepts, techniques, and tools of VELOCITY to major corporations, including Procter & Gamble, ITT, and Northrop Grumman, for years. Now they unlock the door for you to see how to apply their insights and methods to your organization -- be it business, not-for-profit, manufacturing, or service based -- in order to shorten lead times, slash inventories, reduce production variability, and increase sales. Writer Jeff Cox returns with the vivid, realistic style that made The Goal so readable yet so edifying. Thrust into the presidency of the subsidiary company where she has managed sales and marketing, Amy Cieolara is mandated by her corporate superiors to implement Lean Six Sigma (LSS) in order to appease a key customer. Assigned to help her is LSS Master Black Belt Wayne Reese, installed as her operations manager. But as time goes on and corporate pressure mounts, Amy finds she has to start thinking for herself -- and learning from everyone around her -- and she arrives at the series of steps that form the core of the VELOCITY APPROACH. VELOCITY offers keen insight into the human and organizational factors that so often derail growth while teaching you proven, practical techniques for restarting and revving up the internal engines of your company to reach new levels of success. Colorful characters, believable situations, and everything from dice games to AGI's "reality tree" techniques make this business novel a vital resource for everyone seeking to deliver business improvement in these challenging economic times -- and far into the future.

Maximise the quality and efficiency of your organisation with Lean Six Sigma Are you looking to make your organisation more effective and productive? If you answered "yes," you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level—and this friendly and accessible guide shows you how. The third edition of Lean Six Sigma For Dummies outlines the key concepts of this strategy and explains how you can use it to get the very best out of your team and your business. The jargon-crowded language and theory of Lean Six Sigma can be intimidating for both beginners and experienced users. Written in plain English and packed with lots of helpful examples, this easy-to-follow guide arms you with tools and techniques for implementing Lean Six Sigma and offers guidance on everything from policy deployment to managing change in your organisation—and everything in between. Gives you plain-English explanations of complicated jargon Serves as a useful tool for businesspeople looking to make their organisation more effective Helps you achieve goals with ease and confidence Provides useful hands-on checklists Whether you want to manage a project more tightly or fine-tune existing systems and processes, the third edition of Lean Six Sigma For Dummies makes it easier to achieve your business goals.

Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.

Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output. Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

Ee have been deploying Lean Six Sigma in various large and medium size companies for many years and have realized excellent results in most instances. We found that while Lean Six Sigma does a great job addressing the primary concerns of manufacturing and service, we felt that there was something missing in the deployment of Lean Six Sigma programs at many companies. Something that could help foster sustainable breakthroughs; something to realize durable performance and sustainable quality enhancement based on a happy and engaged workforce, something to create a real learning organization in which people are working smarter, are committed and improve themselves continuously. We found that the results could be enhanced if the importance of Human Capital is considered as an integral part of the process. We learned that Lean Six Sigma, in itself, does not sufficiently address Human Capital at many companies. While expected results from Lean Six Sigma alone will be good, we believe that adding the human component to Lean Six Sigma has the potential to realize sustainable, long-term growth and produce a transformation into a lean, learning, prosperous organization. That’s why we are launching a revolutionary, holistic concept in this book called TPS-Lean Six Sigma. Combining these complimentary processes actively brings human involvement into Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, and passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a happy workforce and sustainable performance improvement and quality enhancement for the organization. TPS-Lean Six Sigma is a continuous voyage of discovery involving continuous personal and organizational improvement, development, and learning. The starting point in this concept is a journey to understand personal goals and ambitions of the workforce. Then we take the organizations goals and ambitions and marry them with the workforce, and find the best people for the job. Using our structured approach for aligning the personal scorecards with the organization’s scorecard, we are able to create a symbiotic relationship between employees and organizational desires through the establishment of Lean Six Sigma project teams that will enthusiastically drive positive results. TPS-Lean Six Sigma is like a ‘turbo-charged’ Lean Six Sigma program. All of the proven, sound methodologies of traditional Lean Six Sigma are charged with highly motivated team members. The result is a powerful people driven Lean Six Sigma program called TPSLean Six Sigma that leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. People are happiest when they are given freedom, challenges, and control over their lives. TPS-Lean Six Sigma also offers a systematic and integrated approach to the transformation of people in organizations, and to impact business strategy, culture, organizational effectiveness and the controllability of business processes. It entails a learning process, which transforms people into happy, inwardly involved, and committed employees. This will not only allow them to contribute exceptionally but will also persuade them to support, defend, and promote their organization. This approach lies at the heart of successful organizational and cultural change. After all, it is difficult to change the organization, but if we change ourselves, the organization will change with us. This unique TPS-Lean Six Sigma system is based on several new models, guidelines and tools that have been proven in practice. It integrates the individual’s aspirations with the shared ambition of the organization, balancing the personal with the shared ambition, embedding ethical behavior in the individual’s mind and links individual capabilities with an effective talent management process. TPS-Lean Six Sigma and the related new tools provide an excellent and innovative framework for creating sustainable breakthroughs in both the service and manufacturing industries. This new book emphasizes the introduction of a new blueprint, called TPS-Lean Six Sigma, for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way. It leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. By way of this book, Hubert Rampersad & Anwar El-Homsi are launching a revolutionary, holistic concept which actively has human capital embedded in Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvement and quality enhancement for the organization.