Chocolates On The Pillow Aren T Enough

Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." —Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." —Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." —Tiki Barber

Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." —Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." —Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." —Tiki Barber

An insider's hilarious, whirlwind account of his years spent globe-trotting in search of the holy grail of handbags: the Birkin For more than twenty years, the Hermès Birkin bag has been the iconic symbol of fashion, luxury, and wealth. Though the bag is often seen dangling from the arms of celebrities, there is a fabled waiting list of more than two years to buy one from Hermès, and the average fashionista has a better chance of climbing Mount Everest in Prada pumps than of possessing one of these coveted carryalls. Unless, of course, she happens to know Michael Tonello . . . Michael's newfound career started with an impulsive move to Barcelona, a vanished job assignment, no work visa, and an Hermès scarf sold on eBay to generate some quick cash. But soon the resourceful Michael discovered the truth about the waiting list and figured out the secret to getting Hermès to part with one of these precious bags. Millions of dollars worth of Birkins later, Michael had become one of eBay's most successful entrepreneurs—and a Robin Hood to thousands of desperate rich women. With down-to-earth wit, Michael chronicles the unusual ventures that took him to nearly every continent, from eBay to Paris auction house and into the lives of celebrities and poseurs. Flirting with danger, Michael recounts the heady rush of hand delivering his first big score to famed songwriter Carole Bayer Sager in Paris; how he had to hire thugs to rescue a bag that one of his "shoppers" held for ransom; and the story of the Oscar-worthy performances that allowed him to snag "reserved" bags from other, less dogged Birkin seekers. Whether he's relating his wining and dining, buying and selling, dodging and weaving, laughing and crying, or schmoozing and stammering, Michael is a master raconteur who weaves together tales of hunting Birkins in the world's most posh locales, memories of meals that would make any gastronome salivate, anecdotes of obsessed collectors with insatiable desires, and sweetly intimate stories about his family, friends, and finding true love. The result is a memoir that is distinctive, fun, page-turning, and as addictive as its namesake.

Praise for The Power of We "In The Power of We, Jonathan Tisch reminds us again that working together still yields the best results. Jon has spent a lifetime mobilizing people and organizations to get a job done in business and in civic service. His experience, optimism, intelligence, and common sense are reflected in this fresh look at the rewards of partnerships." -President Bill Clinton "The Power of We offers a clear and compelling lesson in how today's business leaders can create new synergies and gain competitive advantage by learning how to partner successfully." -Kenneth I. Chenault, Chairman and CEO, American Express Company "Jon Tisch has lived the strategy he describes in The Power of We, and now this extraordinary man and successful leader shares his strategy with us. Building partnerships at all levels-social, intellectual, and political, as well as entrepreneurial-will be one of the keys to progress in the coming decades. Jon Tisch provides a road map for those who grasp that reality." -John Sexton, President, New York University "Being a leader requires vision, focus, and influence. Jonathan Tisch has exhibited all three in this great body of work about what it takes to be a partner and something bigger than yourself. The Power of We is a must read." -Pat Riley, President, the Miami HEAT

“If I had a choice between having sex and reading a good book, the book wins. I notice I put in the adjective ‘good’—and that leaves me wondering if I’m not trying to put a better face on things. I still want people to read this and think, ‘Well, of course. If it’s a good book.’ But my boyfriend—the man I would eventually marry—would take even bad sex over a good book.” --From I’d Rather Eat Chocolate Joan is hardly ever in the mood. Kip is always in the mood. Does that sound like any couple you know? Joan Sewell is a funny, brave new writer who dares to reveal that sex in her house does not look anything like the sex you see in movies. When she learns that her husband, Kip, would have sex five or six times a week if he could have as much sex as he wanted (compared to her once or twice a month), Joan decides she’d better pluck up her sex drive before she ends up on the fast track to divorce court. I’d Rather Eat Chocolate is the witty, provocative chronicle of her search for a lift to her libido and what happens when none of the expert advice works. First she tries sexy underwear—until her husband realizes she is cheating on her thongs by wearing cotton panties. Then she reads that for stressed-out wives, a husband who does housework is the ultimate aphrodisiac—until she realizes that she is actually the slob in the relationship and the mess hasn’t decreased Kip’s sex drive any. When she reads John Gray’s advice to women to offer “quickies” if their husbands want sex and they are not in the mood, Joan realizes that this is the ultimate male trump card so she can never again say no to sex. Her fantasies begin to involve smothering John Gray with a pillow. Joan Sewell is scrappy, fearless, and hilarious, the “I Love Lucy” of low libido. Her memoir is laugh-out-loud funny. But it has a serious vein, too. How Joan and Kip work it out, and what they do when they “do it,” will give every woman hope that she can be true to herself and have a happy marriage.

One of the most controversial YA novels of all time, The Chocolate War is a modern masterpiece that speaks to fans of S. E. Hinton’s The Outsiders and John Knowles’s A Separate Peace. After suffering rejection from seven major publishers, The Chocolate War made its debut in 1974, and quickly became a bestselling—and provocative—classic for young adults. This chilling portrait of an all-boys prep school casts an unflinching eye on the pitfalls of conformity and corruption in our most elite cultural institutions. “Masterfully structured and rich in theme; the action is well crafted, well timed, suspenseful.”—The New York Times Book Review “The characterizations of all the boys are superb.”—School Library Journal, starred review “Compellingly immediate. . . . Readers will respect the uncompromising ending.”—Kirkus Reviews, starred review An ALA Best Book for Young Adults A School Library Journal Best Book of the Year A Kirkus Reviews Editor’s Choice A New York Times Outstanding Book of the Year

“A gem of adolescent disaffection featuring a Holden Caulfield-like heroine.” — Vogue.com “Once I started reading it, I didn’t want to stop. . . . If your all-time favorite books include works of young-adult fiction (like Catcher), I strongly urge you to take a look." — USA Today/Pop Candy A riveting coming-of-age story, Chocolates for Breakfast became an international sensation upon its initial publication in 1956, and still stands out as a shocking and moving account of the way teenagers collide, often disastrously, against love and sex for the first time. This edition includes an introduction by author Emma Straub. Courtney Farrell is a disaffected, sexually precocious fifteen-year-old. She splits her time between Manhattan, where her father works in publishing, and Los Angeles, where her mother is a still-beautiful Hollywood actress. After a boarding-school crush on a female teacher ends badly, Courtney sets out to learn everything fast. Her first drink is a very dry martini, and her first kiss the beginning of a full-blown love affair with an older man.

A family of Russian refugees juggle their haunting past with their challenging present in this novel by the author of My Very Best Friend. Sometimes Toni Kozlovsky and her sisters know what each other is thinking, just when they need it most. Since Toni, Valerie, and Ellie were little girls growing up in Communist Russia, their parents have insisted it’s simply further proof that the Kozlovskys are special and different. Now a reporter, Toni lives on a yellow tugboat on Oregon’s Willamette River. As far as her parents are concerned, the pain of their old life and their dangerous escape should remain buried in the Moscow they left behind, as should the mysterious past of their adopted brother, Dmitry. But lately, Toni’s talent for putting on a smile isn’t enough to keep memories at bay. Valerie, a prosecuting attorney, wages constant war against the wrongs she could do nothing about as a child. Youngest sister Ellie is engaged to marry an Italian, breaking her mother’s heart in the process. Toni fears she’s about to lose her home, while the hard-edged DEA agent down the dock keeps trying to break through her reserve. Meanwhile, beneath the culture clashes and endearing quirks within her huge, noisy, loving family are deeper secrets that Toni has sworn to keep—even from the one person she longs to help most . . . “Lamb . . . draws readers into the embrace of Toni's eccentric and loud extended family, who inject regular bouts of humor into the story while their love for one another is palpable . . . . The joy of this intricate story is following these characters and their warm and compelling development . . . ” —Library Journal