Communication And Interpersonal Skills In Nursing

The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication.

A suite of scenario-based videos supporting key communication skills and concepts, including empathy, challenging behaviours, advocating for a patient and admitting a patient with reflections from both the nurse and patient perspective A series of video interviews - exploring diverse cultural backgrounds from the patient and practitioner perspective More than 40 Learning Activities to help develop featured skills and concepts Research highlights in each chapter covering the most recent research on communication in nursing

The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication.

Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content.

Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.

Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.