Core Skills For Nurse Managers

Core Skills for Nurse Managers As of June 20, 2014, contact hours for nurses are no longer available with this product. This toolkit will help you develop your leadership and management skills. The current staffing crisis may be forcing you to hire and promote staff nurses into managerial positions for which they are unprepared. Many hospitals' new nurse manager orientation programs are having to scale back and are becoming more and more self-directed. These programs introduce novice managers to colleagues and organizational policies and procedures, but leave little time for you to teach them the essential foundation supervisory/leadership skills every mid-level manager needs to succeed. To combat these challenges turn to this complete, ready-to-use, and effective program that equips new nurse managers--and experienced nurse managers who may have missed out--with a foundation of leadership skills they need to succeed."Core Skills for Nurse Managers""" includes: A CD-ROM packed with customizable tools and PowerPoint presentationsassociated with each management skill. Nurse Managers will benefit from interview questions, orientation schedules and check-offs, preceptor program policies, disciplinary action templates, and recognition memo templates. It also contains Excel spreadsheets that make assessing staff competencies, delegating tasks, and tracking short- and long-term goals effortless. A set of 6 audio CDsthat will motivate and inspire nurse managers through case scenarios, tips, and best practices. Learners can pop them into their car, computer--wherever--and learn from case scenarios, tips, and best practices that will motivate and inspire them to step up to the new and exciting challenges their job offers. A laminated card--"The top 10 things every nurse manager should remember" "Core Skills for Nurse Managers" will have an immediate positive impact on a nurse manager's career development--as well as his or her organization. Right out of the box, this multimedia toolkit will teach managers to be more than "just a manager"--they will lead, encourage, and inspire. Designed specifically for directors of nursing, VPs of nursing, chief nursing officers, directors of education, and nurse managers, the training toolkit allows you to build upon your leadership and management development without taking valuable time away from patients and staff.This core training toolkit covers the most integral management and leadership skills. Each chapter doubles as a training module and features learning objectives, real-life case scenarios and a quiz at the end. The manual also offers practical, user-friendly advice on running a leadership skills training program for frontline staff, and the critical chapter, "The first 100 days in your new role as a nurse manager."This training manual can be used not 1--but 2 ways! This invaluable training toolkit will help your nurse managers develop their leadership and management skills without taking valuable time away from patients and staff. You can reproduce the chapters and give them to your nurse managers as self-directed learning activities. This allows you and your nurse managers tremendous flexibility. You can also use the toolkit in a classroom setting. Each chapter comes with a ready-to-use PowerPoint presentation on CD-ROM that you can use for group learning! Nurse managers are your organization's most valuable resource. Encourage and inspire exceptional leaders with "Core Skills for Nurse Managers: A Training Toolkit" and develop this precious resource to guarantee future success for all.Learning Objectives: Upon completion of this activity, participants should be able to: Define leadership Identify five characteristics of a effective leader Define coaching and compare it to leadership Discuss four ways to motivate employees Describe three reasons communication fails List five ways you can improve communication with staff Name five ways to manage time more efficiently List five essentials for effective delegation Identify three common sources of conflict for the nurse manager List five elements that help to minimize conflict List three objectives of the interview Identify five types of interview questions Review 10 ways to better manage emotions and de-escalate situations Describe a model for assertive communications List three questions to ask yourself before confronting a disciplinary issue List five questions to consider before deciding to terminate an employee List four purposes of an orientation program Describe three characteristics of an effective preceptor Identify three scenarios that would require evaluation of an employee's competencies Identify three dimensions of competencies List three changes you can implement to improve the effectiveness of the evaluation process Describe the relationship of goals to the performance review List at least three risk-management pointers that ensure a well-documented record Identify at least three ways to help staff improve their documentation Table of Contents: Chapter 1: Successful orientation of the newly hired manager Chapter 2: A new nurse manager's 'first 100 days in office' Chapter 3: Leadership Chapter 4: Coaching Chapter 5: Communication Chapter 6: Time management and delegation Chapter 7: Conflict management Chapter 8: Interviewing and hiring Chapter 9: Dealing with difficult or disruptive behaviors Chapter 10: The disciplinary process and terminations Chapter 11: New employee orientation and training Chapter 12: Assessing competencies Chapter 13: Performance evaluations Chapter 14: The manager's accountability for documentation in the medical record

The forecast doesn't look good. A shortage of nurses continues to be a major problem. Facilities like yours are shelling out high salaries and signing bonuses just to get RNs in the door. Unfortunately, that hasn't proven to be enough. Once you get quality nursing professionals in the door, you need to know how to keep them from walking out. Staff in, staff out, staff in, staff out . . . Stop the revolving door from spinning! The "revolving door" trend is discouraging, but even more than that it's dangerous. Inadequately staffed facilities run the risk of preventable errors, avoidable complications, and increased length of stay and readmissions. And, many states are considering nurse/patient ratio legislation. A Practical Guide to Recruitment and Retention is a handy book that provides you with practical, field-tested strategies to attract and, more importantly, retain high-quality nursing and healthcare personnel. Filled with timely, user-friendly ideas, concepts, and tools, A Practical Guide to Recruitment and Retention helps today's nurse managers and nurse executives make effective decisions related to recruitment and retention. From recruiting student nurses to confronting troublesome nurses who can cause turnover, this book covers it all. Inside this must-have book you'll find: An in-depth look at youth recruitment Appropriate methods to recruit and retain every type of nurse Techniques for implementing quality work place improvements Ideas for recognition and reward programs Ways to embrace diversity in the healthcare workplace Numerous tools, templates, and procedures to adapt to your facility Case studies that will help drive the messages home and provide evidence of recruitment and retention strategies that work! Table of Contents Embracing diversity in the workplace Developing Nurse Managers and leaders Retaining and supporting the middle manager level nurse Helping the Nurse Manager "make time" for staff Improving interview skills and hiring techniques Employee and family-friendly policies and procedures Expanding the EAP program Focus on flexible orientation processes Surprising staff with the unexpected Professional models of care Implementing quality workplace improvement systems Assuring interdisciplinary collaboration Building collaborative practices between nursing and medical staff Methods that help staff feel a true part of the process Professional development Encouraging your staff to fulfill their career development Recognition and reward programs that promote retention The senior nurse executive's role in recruitment and retention Establishing an educational pipeline Working with Junior and Senior High Schools Working with nursing schools to secure staff Measuring recruitment and retention metrics Top ten things to do/not to do in recruitment What's working in the non-healthcare environment Learning Objectives Identify the major disadvantages of high staff turnover Identify diversity characteristics Discuss strategies for managing diversity in your organization Verbalize techniques managers can use to leave a perception with staff that you make time for them List warning signs that a manager is in need of support, guidance, and direction Discuss strategies that promote an employee friendly workplace Discuss program examples that leave a perception with staff that their employer is family friendly Identify the components of professional models of care Discuss the benefits of professional models of care Identify ways to implement quality workplace improvement systems Evaluate the results of implementing quality workplace improvement systems Identify effective methods of promoting collaborative practice between nursing, medicine, and other professional departments Discuss the benefits when nursing staff actively participate in systems and processes related to patient care List resources the staff nurse can access to enhance professional development Discuss how a commitment to professional development aids recruitment and retention Identify ways to reward staff for exceptional performance List essential aspects of the performance review that enhance retention Identify examples of appropriate goal setting for a staff nurse Identify methods to recruit young people into healthcare careers Discuss the value of establishing relationships with schools of nursing List examples of recruitment and retention data that is useful to manage your workforce Identify the values of using metrics to measure recruitment and retention success Identify ineffective recruitment strategies Identify effective recruitment strategies Identify recruitment and retention methods that have been proven successful outside the healthcare environment Compare basic recruitment and retention principles from the general workplace to those from nursing

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Leadership and Management for Nurses: Core Competencies for Quality Care is designed for all courses in leadership or management in nursing. It also serves as a refresher for topics and issues previously covered in nursing school, while also addressing issues that nurses will face in their new professional practice. This book is an excellent resource for professionals in the nursing field and is also a perfect fit for an RN-to-BSN Leadership and Management course. Leadership and Management for Nurses offers a current perspective on leadership and management in nursing, and gives nurses a thorough understanding of what it takes to lead in delivering quality health care. Reflecting the Institute of Medicine’s influential framework, the book emphasizes five core competencies: providing patient-centered care; working in interdisciplinary teams; employing evidence-based practice; applying quality improvement; and utilizing informatics. Two entirely new chapters examine critical issues in healthcare delivery today. Expanded end-of-chapter Applying Leadership and Management features encourage students to think like nurses as they hone their clinical-reasoning skills, apply competencies, and engage with the content.

Written specifically for the experienced nurse enrolled in an RN-to-BSN program, this text guides nurses through an interactive critical thinking process to become effective and confident nurse leaders. All nurses involved with direct patient care already rely on similar strategies to oversee patient safety, make care decisions, and integrate plan of care in collaboration with patients and families. This text expands upon that knowledge and provides a firm base to reach the next steps in academia and practice, enabling the BSN-prepared nurse to tackle serious issues in care delivery with a high level of self-awareness and skill. Leadership and Management Competence in Nursing Practice relies on a keen understanding of what experienced nurses already bring to the classroom. This text provides a core framework and useful skills and strategies to successfully lead nursing and healthcare forward. Clear, concise chapters cover leadership skills and personal attributes of leaders with minimal repetition of material covered in associate’s degree programs. Content builds on the framework of AACN Essentials of Baccalaureate Education, IOM Competencies, and QSEN KSAs. Each chapter presents case scenarios to promote critical thinking and decision-making. Self-assessment tools featured throughout the text enable nurses to evaluate their current strengths, areas for growth, and learning needs. Key Features: Provides information needed for the associate’s degree nurse to advance to the level of professionally prepared baccalaureate degree nurse Chapters contain critical thinking exercises, vignettes, and case scenarios targeted to the RN-to-BSN audience Self-assessment tools included in most chapters to help the reader determine where they are now on the topic and to what point they need to advance to obtain competence and confidence in the professional nursing role Provides information and skills needed by nurses in a variety of healthcare settings Includes an instructor’s manual and PowerPoint slides

In addition to clinical knowledge every senior nurse should be comfortable with the professional issues that are part of the senior nurse' s role. This handbook addresses these issues in a clear and concise manner. It discusses leadership, change management and risk assessment and looks at evidence-based care. The book also considers the legal and ethical implications of advanced practice and examines clinical supervision, psychological support and portfolio development.

Rev. ed. of: Leadership and management in nursing / Anita W. Finkelman. c2006.

The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.

Take an evidence-based approach that prepares nurses to be leaders at all levels. Learn the skills you need to lead and succeed in the dynamic health care environments in which you will practice. From leadership and management theories through their application, you’ll develop the core competences needed to deliver and manage the highest quality care for your patients. You’ll also be prepared for the initiatives that are transforming the delivery and cost-effectiveness of health care today. New, Updated & Expanded! Content reflecting the evolution of nursing leadership and management New! Tables that highlight how the chapter content correlates with the core competencies of BSN Essentials, ANA Code of Ethics, and Standards of Practice or Specialty Standards of Practice New!10 NCLEX®-style questions at the end of each chapter with rationales in an appendix New & Expanded! Coverage of reporting incidents, clinical reasoning and judgment, communication and judgment hierarchy, quality improvement tools, leveraging diversity, security plans and disaster management, health care and hospital- and unit-based finances, and professional socialization Features an evidence-based and best practices approach to develop the skills needed to be effective nurse leaders and managers—from managing patient care to managing staff and organizations. Encompasses new quality care initiatives, including those from the Institute of Medicine (IOM) Report, AACN Essentials of Baccalaureate Education, and Quality and Safety Education for Nurses (QSEN) Report which form the foundation of the content. Discusses the essentials of critical thinking, decision-making and problem solving, including concepts such as SWOT, 2x2 matrix, root-cause analysis, plan-do-study-act, and failure mode and effects analysis. Demonstrates how to manage conflict, manage teams and personnel, utilize change theory, and budget Uses a consistent pedagogy in each chapter, including key terms, learning outcomes, learning activities, a case study, coverage of evidence, research and best practices, and a chapter summary.