Crisis Leadership Now A Real World Guide To Preparing For Threats Disaster Sabotage And Scandal

Why do some managers shine during a high-level crisis while others stumble? Those who have an action plan in place are the ones who can react quickly, manage rumors, and respond to victims and stakeholders sincerely and adequately while keeping their organization afloat. Leading crisis management expert Laurence Barton has spent more than two decades consulting with top companies on how to anticipate and respond to workplace threats and tragedies. In Crisis Leadership Now he offers concrete solutions for managing disruptive events-from industrial accidents and acts of violence to embezzlement, product recalls, and terrorism. Barton takes you through his journey of advising senior executives on crisis events and examines: The characteristics that define a true crisis Proven strategies to help you understand and respond to early warning signals Ways to mitigate threatening situations How to effectively communicate your decisions in a timely manner to employees, shareholders, customers, and other constituencies In this forward-looking guide, Barton applies his corporate insider's insight to numerous case studies, demonstrating how such catastrophes happen to real companies and real people every day. These studies form a framework for building crisis management thinking into your company's strategic toolbox. Anticipating all forms of trouble, advising senior management and boards of directors about potential events, and devising a business recovery plan will allow your organization to rebound should tragedy strike. Barton has also created an indispensable sample crisis management plan, and includes detailed templates for addressing a wide spectrum of incidents and threats. Arming you with an arsenal of strategies, tools, and know-how, Crisis Leadership Now ensures that your company's leaders will demonstrate confidence and implement solutions in the midst of chaos.

This book is for anyone who is interested in crisis leadership. The concepts offered apply to anyone whether he or she is a seasoned leader or inspiring new one, for public or private life, for any type of crisis or any type of discipline. This is a comprehensive examination of all aspects of crisis leadership. We will cover several overarching themes. We will look at the skills needed to be an effective crisis leader. We will examine leadership styles, how best to communicate in a crisis, and the human component of a crisis. We will examine the team concept of crisis management. We will look at how leadership can and should function during the prevention, mitigation, preparedness, response, and recovery phases of a crisis. We will examine decision making and problem solving. We consider how we might use after action reporting to enhance future responses or prevent, prepare for, or mitigate crises.

"All organizations are under threat from risks both internal and external that can result in serious crises. Managing risk and crisis in a complex, information (and misinformation) rich, and interdependent world is the key task leaders face. In this book Tom Cole, a noted corporate attorney, collaborates with Paul Verbinnen, an expert on communications in crises, to show how leadership should manage risk, and prepare for and handle crises. The steps, plans, and cautions they offer demonstrate that organizations can deal strategically with crisis, survive, and prosper. The authors cover internal and external crises ranging from defective products to cyberattacks and the COVID pandemic. The authors outline a series of steps an organization should take, beginning with an analysis of likely risks and potential crises, with an emphasis on preparation and planning before a crisis happens. After a crisis is over, they stress the importance of reviewing how the crisis was handled to derive lessons for the future. They draw together the legal, organizational, and communications challenges posed by a crisis, showing how they relate to each other in developing strategy. They creatively use examples from recent crises, critiquing how organizations have handled different aspects of crises. This is a book for managers of both for-profit and not-for-profit organizations, their board members, those involved in aspects of crisis management, students, and journalists"--

This book comprehensively conceptualises disaster resilience leadership within the macro context of a risk society. Leadership for disaster resilience has gained prominence in the face of global environmental change, and the need for collaboration, integration, and synergy in addressing this crisis is starker than ever. Drawing on case studies from across India, the volume focuses on leaderships of individuals, bureaucratic and political actors, civil society actors, and institutions. It looks at the ways in which disaster resilience leadership can address key challenges through the application of such theoretical perspectives as integrative public leadership, critical new institutionalism, and comparative realisation focused approaches to social justice. It highlights current leadership practices and envisages sustainable solutions to the environmental crisis by emphasising the need for disaster resilience leadership that could bring about systemic and socio-structural change. Presenting fresh perspectives on leadership research, the book will be an essential read for scholars and researchers of disaster management, social work, management studies, development studies, environmental studies, and public policy. It will also be useful for NGOs and professionals working in the public sector and with civil society bodies. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Positive organizational scholarship (POS) is a concept used to emphasize what elevates and what is inspiring to individuals and organizations by defining the possibilities for positive deviance. This book reviews basic principles, empirical evidence and ideas for future research relating to POS.

Quantum Leadership: Advancing Innovation, Transforming Health Care, Third Edition provides leaders in the health care industry with the skills they need to ensure that their organizations are guided accurately and effectively through periods of transformation. As rapid changes continue to affect the health care system, this text offers strategies for handling challenges that arise in health care organizations to better assist leaders in creating a healing environment for both the providers and consumers of health care. The Third Edition has been completely revised and updated and contains two new chapters: Creating Context: Innovation as a Way of Life and Evidentiary Leadership: An Expanded Lens to Determine Healthcare Value.

The COVID-19 pandemic has placed extraordinary demands on leaders compelled to navigate a complex, far-reaching event that threatened human life, business continuity and survival. What can leaders learn from the crisis response to equip them for a post-pandemic world and beyond? Leadership in a Post-Pandemic World brings together cutting-edge research by authors Prof. David McGuire and Dr. Marie-Line Germain with thought-provoking evidence-based contributions from leading international researchers offering fresh insights into how leadership approaches and practices have evolved in the light of the COVID-19 pandemic. Divided into four sections, it discusses the leadership challenges and subsequent skills required to deal with the pandemic in politics, education, healthcare and business industries; emergency planning; organizational and personal resilience; the effect of dysfunctional and narcissistic leaders; lessons learned and how such lessons will shape the leadership of the future. This book is a vital resource for leaders, students of leadership, strategy and management, and anyone interested in the long-term consequences of crisis leadership on our society as a whole.

On February 27, 2010, Chile was rocked by a violent earthquake five hundred times more powerful than the one that hit Haiti just six weeks prior. The Chilean earthquake devastated schools, hospitals, roads, and homes, paralyzing the country for weeks and causing economic damage that was equal to 18 percent of Chile's GDP. This calamity hit just as an incumbent political regime was packing its bags and a new administration was preparing to take office. For most countries, it would have taken years, if not decades, to recover from such an event. Yet, only one year later, Chile's economy had reached a six percent annual growth rate. In Leadership Dispatches, Michael Useem, Howard Kunreuther, and Erwann Michel-Kerjan look at how the nation's leaders—in government, business, religion, academia, and beyond—facilitated Chile's recovery. They attribute Chile's remarkable comeback to a two-part formula consisting of strong national leadership on the one hand, and deeply rooted institutional practices on the other. Coupled with strategic, deliberative thinking, these levers enabled Chile to bounce back quickly and exceed its prior national performance. The authors make the case that the Chilean story contains lessons for a broad range of organizations and governments the world over. Large-scale catastrophes of many kinds—from technological meltdowns to disease pandemics—have been on the rise in recent years. Now is the time to seek ideas and guidance from other leaders who have triumphed in the wake of a disaster. In this vein, Leadership Dispatches is both a remarkable story of resilience and an instructive look at how those with the greatest responsibility for a country, company, or community should lead.