Culture Hacks

Richard Conrad grew up in Washington, D.C., studied engineering and economics at Vanderbilt University, earned a master's degree in Economics as a local student at Fudan University in Shanghai, China, and later earned an MBA from the University of North Carolina at Chapel Hill.Richard worked for the last sixteen years for a large U.S. money management firm researching, analyzing, and investing in Chinese and Japanese equities. Richard is fluent in Chinese and Japanese and continues to live in Asia with his family.

The go-to guide to transforming the way you work from award-winning international speaker, Amazon #1 best-selling author and renowned culture change expert Colin D. Ellis.Culture is the #1 determinant of team and organisation success and yet too many people still don't know where to begin the evolution process.Often, they will change the office layout, implement the latest silver bullet method or have the CEO start walking around saying hello to people through gritted teeth. These are lip service responses to culture change that don't provide any incremental improvements to people's working lives.Culture Hacks is filled with simple, actionable ideas that over time can transform the way that work gets done. From emails to book clubs and meetings to podcasts take regular steps to build a fantastic work culture that everyone wants to be a part of.As there are 26 Culture Hacks in the book, readers and their teams can try a different one every two weeks for a year. Alternatively, they could pick one thing every month, or they could divide them across different areas within their team so that different people are doing different things. Or they could put them all in a hat and pick one out to try. Doing something differently will make your team memorable in a host of great ways and create stories that they'll share for years.Culture change isn't hard you just don't know how to hack your day. With Culture Hacks, you do.

Culture Hacks are the agile instrument to fill the desired corporate culture with life in the daily business routine. They keep the postulated values present and provide the necessary reflection of daily actions. Culture Hacks address the mindset and the concrete behavior, thus making the corporate culture tangible for all employees at every level of the hierarchy. This book is dedicated to this topic, which is increasingly perceived as important. Culture hacks represent an important element in shaping corporate culture. The topic is still relatively new, and the book is the first to present a comprehensive concept for the strategic use of culture hacks. It creates the link between corporate strategies and operational processes. The concept presented is very pragmatic: concrete models, tools, design principles and roadmaps clarify and accompany the implementation in operational practice. The book creates a framework for the targeted and strategic use of culture hacks to optimize corporate culture. The book is aimed at all managers and employees involved in corporate culture. The reader can expect the following content points: What are Culture Hacks? Strategic Hacks - Nudging - Tips & Tricks Irritations and pattern breaks as ways to change behavior Mindset and behavior - addressees of interventions Impulses through and for New Work, Management 3.0 and Agility Culture hacks as a guerrilla strategy Proven design principles - suitable fields of application Personal and organizational maturity levels How they can be integrated into everyday business life Inventory and roadmaps - Drawing from a pool of knowledge Dynamic design of culture hack strategies With digressions on Paradoxical Intervention, Empathy, Psychological safety, mindset and behavior Successful implementation - Do's and Don't's Numerous examples illustrate the procedure

Mit diesem Buch gestalten Sie Ihre Unternehmenskultur nachhaltig Das Unternehmen oder die Organisation, in der Sie arbeiten, besitzt zwar eine Unternehmenskultur, aber damit haben Sie sich bisher nicht auseinandergesetzt? Dann ist es an der Zeit, dies zu ändern. Schließlich ist die Organisationskultur ein wichtiges Element, das nachhaltig zu Ihrem Unternehmenserfolg beitragen kann. Das zeigt das Buch „Unternehmenskultur gestalten“. Mit starkem Bezug zur Praxis schildert Josef Herget, wie Sie Unternehmenskultur zu einem Management-Instrument umfunktionieren. Dafür liefert er in diesem Buch zahlreiche Methoden und Ansätze, mit denen Sie Ihre eigene Unternehmenskultur gestalten und diese letztendlich als Erfolgsfaktor in größeren Organisationen implementieren. Verabschieden Sie sich von starren Strukturen und Vorstellungen, denn Unternehmenskultur bedeutet immer eines: Veränderung. Der Autor stellt klare Praxisbezüge her Damit Sie mit diesem Buch in der Lage sind, Ihre eigene Unternehmenskultur zu gestalten, setzt Herget zunächst bei den Grundlagen an. Er bringt Ihnen Grundbegriffe und -konzepte näher, bevor es an konkrete Gestaltungsmöglichkeiten geht: • Ambidextrie – Unterschiedliche parallele Unternehmenskulturen nutzen • Der CultureExcellence Prozess • Die Entwicklung von Modellen • Analyse und Diagnose der Unternehmenskultur • Entwicklung der eigenen Strategie • Implementierung steuern und messen Einblicke in die Praxis gibt Ihnen ein begleitendes Beispiel, das die einzelnen Gestaltungsphasen nachvollziehbar veranschaulicht. Best- Practices unterstützen Sie bei der Umsetzung. Dadurch ist das Buch „Unternehmenskultur gestalten“ ein inspirierendes Werk für Führungskräfte, aber auch für Berater im Bereich Unternehmensführung sowie für Studenten aus den Bereichen Wirtschaftswissenschaft oder Betriebswirtschaftslehre.

Fifteen years ago, a company was considered innovative if the CEO and board mandated a steady flow of new product ideas through the company’s innovation pipeline. Innovation was a carefully planned process, driven from above and tied to key strategic goals. Nowadays, innovation means entrepreneurship, self-organizing teams, fast ideas and cheap, customer experiments. Innovation is driven by hacking, and the world’s most innovative companies proudly display their hacker credentials. Hacker culture grew up on the margins of the computer industry. It entered the business world in the twenty-first century through agile software development, design thinking and lean startup method, the pillars of the contemporary startup industry. Startup incubators today are filled with hacker entrepreneurs, running fast, cheap experiments to push against the limits of the unknown. As corporations, not-for-profits and government departments pick up on these practices, seeking to replicate the creative energy of the startup industry, hacker culture is changing how we think about leadership, work and innovation. This book is for business leaders, entrepreneurs and academics interested in how digital culture is reformatting our economies and societies. Shifting between a big picture view on how hacker culture is changing the digital economy and a detailed discussion of how to create and lead in-house teams of hacker entrepreneurs, it offers an essential introduction to the new rules of innovation and a practical guide to building the organizations of the future.

"We regularly read and hear exhortations for women to take up positions in STEM. The call comes from both government and private corporate circles, and it also emanates from enthusiasts for free and open source software (FOSS), i.e. software that anyone is free to use, copy, study, and change in any way. Ironically, rate of participation in FOSS-related work is far lower than in other areas of computing. A 2002 European Union study showed that fewer than 2 percent of software developers in the FOSS world were women. How is it that an intellectual community of activists so open in principle to one and all -a community that prides itself for its enlightened politics and its commitment to social change - should have such a low rate of participation by women? This book is an ethnographic investigation of efforts to improve the diversity in software and hackerspace communities, with particular attention paid to gender diversity advocacy"--

If you’re striving to make products and services that your customers will love, then you’ll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today’s challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture. With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers’ needs. It’s a uniquely personal story that’s told amidst a cultural revolution at one of the largest software companies in the world. This story acts as your guide. You’ll learn how to: Establish a Common Language: Help employees change their thinking and actions Build Bridges, Not Walls: Treat product building as a team sport Encourage Learning Versus Knowing: Help your team understand their customers Build Leaders That Build Your Culture: Showcase star employees to inspire others Meet Teams Where They Are: Make it easy for teams to to adopt vital behavior changes Make Data Relatable: Move beyond numbers and focus on empathizing with customers

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service