Dental Patient Communication

This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, "difficult," or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice.

'Communication for Successful Dentists' is compulsory reading for any dentist who is serious about boosting their practice through more effective patient communication. Packed with proven practical strategies you can instantly implement and adapt to your practice with confidence. Multiple-choice questions are included at the end of each chapter for self-assessment.

This book is a very comprehensive training for dentists, physicians and their teams about Communication and Treatment Presentation, and the skills you need, to be successfully presenting the treatments you offer to your patients. The examples are tailored for dental offices, but it also applies to private physicians.With this book, you will be equipped with skills and ideas, that will help you with the communication and presentation process.Some of the chapters are also part of other books of the author, but for the overall understanding it is important to have them in this book as well.If your dental skills are excellent, but you want more patients to accept bigger, more sophisticated, better treatments for them, then this book is the right one for you. You will be equipped with real world tips on how to communicate properly and how to present to patients your proposal in a way they will say "yes".This book is not about how to present for example Veneers to the patient. The technical details are mostly known by dentists. It is about the process of the presentation. How to use the psychology, how to prepare for the presentation, what questions you should ask and how to handle objections and guide the patient to a successful close to accept the best treatment option you offer to solve his problem.