Designing And Developing Training Programs

Designing and Developing Training Programs is filled with practical information, best practices, and proven strategies. This book will help both new and experienced trainers design and develop training programs that achieve results for both individuals and their organizations while meeting the challenges of today's fast-paced, rapidly changing learning environment. Created to be easy-to-use, Designing and Developing Training Programs covers a wide range of topics, including how to: Ensure that training is needed, relevant, and cost-effective Analyze the needs and characteristics of the audience Write behavioral learning Select the right content and design activities that help people learn Develop effective learning materials Create a program evaluation Design virtual and remote training programs Praise for Designing and Developing Training Programs "Janis Fisher Chan is truly a master designer, having an uncanny ability to help people to truly think. Her book is of real service to anyone in the field of training." —Manfred Kets de Vries, Raoul de Vitry d'Avaucourt Chaired Clinical Professor of Leadership Development and director, INSEAD Global Leadership Centre "What makes Janis Chan's book so exceptional is the variety of challenging, content-related exercises that bring the concepts 'up close and personal' into the reader's life and work." —Sharon Bowman, Author, Training from the BACK of the Room!

First published in 1994. Routledge is an imprint of Taylor & Francis, an informa company.

Designing training programs is one of the most pervasive, yet most misunderstood activities to be found in the field of Human Resource Development (HRD). As the field becomes more complex, every training and HRD professional will need a wider range of skills and techniques to make training programs more effective. This book presents a unique model, the Critical Events Model, which any HRD professional can adapt to design effective training programs. The CEM is not just another theoretical approach to training programs. It is a practical working concept that continuously involves managers and super-visors in the design process. After a brief discussion of open and closed models, the book walks the reader step-by-step through the applications of the CEM (an open model). The model is presented in a series of events. After each, there is a specific element for evaluation and feedback which allows trainers to constantly evaluate their programs. A major emphasis of the CEM is the involvement of other people in the organization in addition to the designer, the supervisors, the managers, and the learners. The author provides an important chapter on why everyone in an organization should understand the importance of the productivity benefits of training programs.

Better Learning Solutions Through Better Learning Experiences When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance. Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner’s thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs. With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.

Now in its third edition, Designing Training and Development Systems has stood as the definitive guide to creating, maintaining, and measuring training systems for more than two decades. Its success is due in large part to author William R. Tracey's far-reaching but practical approach to training--training that makes a substantial contribution to company productivity and profitability. "The system has continued to yield positive gains," reports Dr. Tracey. "It has produced better-trained personnel--employees at all levels who are more confident, flexible, responsive, and competent than their counterparts under former training and development systems...It has reduced training time and trainee attrition and has improved motivation and communication." But the role of training has undergone considerable changes in recent years. No longer just a nice-to-have option in organizations, training is now recognized as a vital part of management. And executives are no longer requesting, but demanding, that its value be proven--financially. The third edition of Designing Training and Development Systems was written to answer this demand. Thoroughly revised and updated, the book provides a complete system for the design, development, implementation, and--most important--validation of training programs. Designing Training and Development Systems covers twenty-two key topics--every element a human resources manager, trainer, or course developer needs to know to achieve outstanding training--and details how to document each area. Among many other critical topics, you'll find up-to-the-minute information on how to: identify the major challenges and issues that face training professionals, including changing demographics, economics, technological advances, shifting value systems, and new organizational concepts; understand and apply Dr. Tracey's highly effective 19-step system approach; assess training and development needs; collect and analyze job data; and create and write a clearly defined statement of training objectives. New chapters in this edition look at: developing and implementing strategies; choosing a delivery system (with a close look at the benefits and drawbacks of computer and video technologies); conducting the actual training (with a special section on training the disabled); and calculating costs and benefits. By absorbing and applying the techniques and ideas presented in Designing Training and Development Systems, you will net impressive results. You will be able to produce better-trained employees in less time and at a lower cost than ever before, and you'll be able to document the cost savings. Training isn't a "soft" issue anymore. Designing Training and Development Systems provides you with a hard-edged approach to creating training systems that produce a better workforce--and a better bottom line.

If you are designing a training program for the first time, this practical book is for you. Part of ATD’s Training Basics series, it zeroes in on how to design successful training for the face-to-face or virtual classroom. It also serves as a guide for developing self-study training programs, such as online tutorials and workbooks. Internationally renowned workplace learning expert and educator Saul Carliner not only delves into the analysis and evaluation phases of training design—where most books stop—but also gives prominence to core competencies like materials development, marketing, and administration. Updated to reflect changes in training practices, this second edition helps instructional designers hone key training skills. Major additions include guidance on live virtual and online tutorials, completely new training programs, and tips for how to adjust design practice when working under stringent conditions. In this book you will learn: Best practices for designing and developing training programs in the real world. Tactics to successfully launch and run training programs you’ve designed. How to adjust design practices along three tiers of effort in platinum, silver, and bronze scenarios.

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