Dimensions Of Healthcare Management

This book details and explains the nurse manager's tasks in a health service organisation, giving the practitioner and student a solid, in-depth grounding in essential managerial skills. The text deals with: quality assurance and improvement; strategic health and human resources planning; the design and commissioning of health service facilities; group dynamics; labour relations; job evaluation; leadership; staff development; financial management. Appropriate practical examples supplement theory and ensure the relevance of this five-part, multi-authored book which deals with all the basic managerial skills the modern nurse needs to provide a nursing service.

This comprehensive management manual brings together a holistic philosophy of health care, an overview of good business practices, and guidelines for compliance to national and international hospital accreditation standards. Chapters cover conceptual frameworks for health service delivery, strategic planning, good governance, financial management, human resource management, and continuous quality improvement. The philosophy of Ubuntu, the African notion that everyone in a community is responsible for the welfare of its members, is also discussed as a necessary consideration in all heath care decisions.

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

"Long-term care is experiencing significant growth and continual change. Older adults and people with disabilities make up a larger segment of society than ever before, and with this shift in demographics comes an increased demand for long-term services and supports"--