Effectiveness Quality And Efficiency A Management Oriented Approach

This is a management oriented book about efficiency, quality and effectiveness designed for an audience of management practitioners, scholars, and students. The integrative approach developed in this book contains new ideas regarding quality and efficiency-based effective management. These ideas lend themselves to managerial applications. This work is not meant to provide an exhaustive account of the measurement, and applications of effectiveness, quality, and efficiency concepts. With the exception of the treatment of conventional productivity concepts and measurements in Chapter 2, and of production flexibility in Chapter 5, the discussion in this book is largely non-teclmical. Among management practitioners, the book may be of particular interest to managers with broad strategic orientations in the fields of production management, quality management, marketing, and management of human resources. The academic audience is likely to include scholars and students interested in strategic planning, applied productivity analysis, quality management, marketing management, and management of human resources. The book could also be used as a supplementary text to or part of the readings in basic and advanced courses in strategic management, production management, and quality management. Concepts and dimensions of efficiency, quality, and effectiveness, as used throughout this book, are introduced in Chapter 1. The intricate sets of relationships among effectiveness, quality, and efficiency are explored.

The papers contained in this volume were originally presented at the 2015 International Conference on Complex Systems in Business, Administration, Science and Engineering. Included are the latest works of practitioners from a variety of disciplines who have developed new approaches for resolving complex issues that cannot be formulated using conventional, mathematical or software models. Complex Systems occur in an infinite variety of problems, not only in the realm of physical sciences and engineering, but also in such diverse fields as economics, the environment, humanities, and social and political sciences. The papers in the book cover such topics as: Complex ecological systems; Complexity science and urban developments; Complex energy systems; Complex issues in biological and medical sciences; Extreme events: natural and human made disasters; Climate change; Complexity of the internet-based global market; Complex business processes; Supply chain complexity; Transportation complexity; Logistics complexity; Closed and open systems; Attractions and chaotic systems; Complex adaptive software; Complexity of big data; Management of complexity; Global economy as a complex system; Complexity in social systems; Complex political systems; Administrations as complex systems; Complexity in engineering; Complexity and environment; Complexity and evolution; Complexity in linguistics, literature and arts.

This book examines the many ways in which innovative technologies represent a powerful development tool for the tourism and leisure sector and presents novel strategies based on these technologies that foster sustainable tourism management and promote sustainable destinations. The aim is to elucidate the ways in which ICTs can be used to create a high-quality experience for citizens and visitors while ensuring the wise, ecologically sound management of human and natural resources. Attention is also focused on the globalized environment in which these advances are occurring, and on the impacts of broader social, economic, and political forces in transforming our understanding of "tourism" in the era of online devices. The book is based on the proceedings of the Fourth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and is edited in collaboration with IACuDiT. It will have broad appeal to professionals from academia, industry, government, and other organizations who wish to learn about the latest perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy.

"Considers the common functions of managers, such as effective planning and decision-making, organizational design and staffing, directing and controlling, and delegating. Offers methods to strengthen and enhance personal leadership stule, communication skills, and workplace motivation and involvement to improve individual and organizational productivity and increase business revenues."

"Papers cover subjects such as Executive compensation and corporate governance with special reference to Bangladesh; leading companies in India; Fraudulent Financial Reporting. Non-financial performance measures and performance relationship in the Bangladeshi manufacturing firms.

This book presents the methodology and applications of Data Envelopment Analysis (DEA) in measuring productivity, efficiency and effectiveness in Financial Services firms such as banks, bank branches, stock markets, pension funds, mutual funds, insurance firms, credit unions, risk tolerance, and corporate failure prediction. Financial service DEA research includes banking; insurance businesses; hedge, pension and mutual funds; and credit unions. Significant business transactions among financial service organizations such as bank mergers and acquisitions and valuation of IPOs have also been the focus of DEA research. The book looks at the range of DEA uses for financial services by presenting prior studies, examining the current capabilities reflected in the most recent research, and projecting future new uses of DEA in finance related applications.

The focus of this book is to examine the growing impact of globalization on education policy and development in the Asia Pacific region. It analyses the reaction of selected societies and the strategies that their governments have adopted in response to the tidal wave of marketization, corporization, commercialization and privatization. Particular attention is paid to educational restructuring in the context of globalization.