Health And Therapeutic Communication

Health professionals today need a succinct yet brief text to guide them through the maze of communication with patients and consumers of health care. All the usual dynamics are heightened when persons participating in communication are sick, frustrated, hurting, and worried. the central idea of this comprehensive text is that good therapeutic communication with patients will decrease the risk both to patient and provider of misunderstandings, and will increase patient compliance, and save time for everyone in the long run. A wide variety of client profiles and appropriate therapeutic responses

This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.

This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

The first book to teach physical assessment techniques based on evidence and clinical relevance. Grounded in an empirical approach to history-taking and physical assessment techniques, this text for healthcare clinicians and students focuses on patient well-being and health promotion. It is based on an analysis of current evidence, up-to-date guidelines, and best-practice recommendations. It underscores the evidence, acceptability, and clinical relevance behind physical assessment techniques. Evidence-Based Physical Examination offers the unique perspective of teaching both a holistic and a scientific approach to assessment. Chapters are consistently structured for ease of use and include anatomy and physiology, key history questions and considerations, physical examination, laboratory considerations, imaging considerations, evidence-based practice recommendations, and differential diagnoses related to normal and abnormal findings. Case studies, clinical pearls, and key takeaways aid retention, while abundant illustrations, photographic images, and videos demonstrate history-taking and assessment techniques. Instructor resources include PowerPoint slides, a test bank with multiple-choice questions and essay questions, and an image bank. This is the physical assessment text of the future. Key Features: Delivers the evidence, acceptability, and clinical relevance behind history-taking and assessment techniques Eschews “traditional” techniques that do not demonstrate evidence-based reliability Focuses on the most current clinical guidelines and recommendations from resources such as the U.S. Preventive Services Task Force Focuses on the use of modern technology for assessment Aids retention through case studies, clinical pearls, and key takeaways Demonstrates techniques with abundant illustrations, photographic images, and videos Includes robust instructor resources: PowerPoint slides, a test bank with multiple-choice questions and essay questions, and an image bank Purchase includes digital access for use on most mobile devices or computers

Awarded first place in the 2017 AJN Book of the Year Awards in Psychiatric and Mental Health Nursing. This book introduces an innovative technique for therapeutic communication in mental health nursing, expanding the toolkit for nurses seeking to engage challenging patients who have not responded to more conventional therapeutic methods. Linking nursing communication to current research on metaphor and figuration, it is illustrated with accessible clinical examples. Metaphor is a key component of talk-based psychotherapies. But many of the patients whom nurses encounter in the inpatient setting are not good candidates for talk-based approaches, at least initially, because they are violent, withdrawn, highly regressed, or otherwise lacking a vocabulary to convey thoughts and feelings. This book offers specific clinical examples of an approach called the "gestural bridge." This is a method for structuring games and physical activities which connect metaphorically to a patient’s personal themes, activating narrative and observational agency and enabling an exchange of meaning to begin at a time when conventional language is not available. Rooted in what nursing theorists have called the "embodied" or "aesthetic" way of knowing, this approach is both specific and easily grasped. Drawing from contemporary work in literary theory, semiotics, metaphor theory, cognitive science, philosophy, linguistics, psychoanalysis, and the arts, Therapeutic Communication in Mental Health Nursing is important reading for advanced-level practitioners, students, and researchers interested in communication and relationship-building in nursing.

Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight.

Interpersonal Skills and Health Professional Issues, third edition, prepares students for effective communication in a health professional role. The text provides the skills and strategies needed for health professionals to engage and better motivate patients. The text offers an ideal model for nonverbal communication and emphasizes how to read the “unspoken message”. Interpersonal Skills and Health Professional Issues is unique in its comprehensiveness, covering the communications and emotional experiences of the patient world and a framework for multicultural understanding. Case studies and exercises enhance the textbook experience, providing readers with a deeper understanding of how to reach patients and their families.

Title -- Copyright -- Contents -- List of Figures -- List of Tables -- Preface -- About the authors -- Acknowledgments -- Part 1: Communication professionally and therapeutically -- 1 An introduction to professional and therapeutic communication -- Introduction -- What is professional and therapeutic communication? -- Why do we need to study professional and therapeutic communication? -- How do we ensure communication is professional and therapeutic? -- Who are we communicating with? -- Conclusion -- 2 Principles and practices in communication -- Introduction -- Three models of communication -- Verbal and non-verbal communication -- Compassionate intention -- Conclusion -- 3 Communication and self -- Introduction -- Self-awareness -- Emotional intelligence -- Empathy -- Mindfulness -- Professional presence -- Self-care in communication -- Conclusion -- 4 Reflection and clinical supervision -- Introduction -- Professional self-awareness -- Reflection -- Reflective practice -- Supervision -- Giving and receiving feedback -- Resilience -- Conclusion -- Part 2: Professional and Therapeutic Communication In Context -- 5 Interprofessional communication -- What is interprofessional communication? -- Why is interprofessional communication important? -- What are the elements of effective interprofessional communication? -- Strengthening interprofessional practice through communication skills -- Stereotyping as a shortcut to knowing -- Maximising communication effectiveness -- Interprofessional practice and the liminal space -- Ways forward -- Conclusion -- 6 Communicating in culturally diverse contexts -- Introduction -- What is culture? -- Communication and cultural diversity -- Viewing culture -- Cultural competence -- Culture, context and communication -- Cultural value dimensions -- Language barriers and the use of interpreters.