Hospitality Digital Marketing Essentials

CHDM Study Guide

Marketing a small, independently owned lodging business can be difficult. Marketing Essentials for Independent Lodgings outlines how to get a business’s name out there, attract consumers, and navigate the dicey world of social media and an online presence. Descriptions of traveler demographics, how to get the word out about a property, and how to make a property unique are all talked about at length. The goal of this book is to help small lodgings flourish, and it does so by including lists of actions that can be taken this week, this month, or this year to help positively impact the bottom line. Also included is a specific marketing outline that can be adapted to an individual business, giving business owners a timeline and plan they can follow.

"Tourism marketing also has an important and increasing international dimension. In our globalizing world, people, places, and countries are increasingly interdependent. Countries once considered inaccessible to Western tourists because of geographical, cultural, and political barriers are now not only becoming accessible - their very remoteness makes them an attractive choice for travel today. This globalization of tourism has cultural, political, and economic dimensions, and these are important considerations for tourism marketers.This text is prepared while keeping in mind the complexities of this industry and to ensure that students find this book highly informative, meaningful, and understanding. Concepts are not exaggerated to keep the excitement and fun intact. Relatable case studies will give practical examples to the students and help them get a comprehensive understanding of the matter.This book is ideal for serving as a roadmap for any student trying to pave their way into the world of tourism and hospitality. The entire text will ensure a sound understanding of the important marketing concepts that are relevant in today's time and age in countries all around the world. This book is a sure shot for anyone seeking to learn about the marketing aspects of the tourism and hospitality industry.

* An engaging introduction to the essentials of digital marketing; * Examines of the challenges and issues of integrating digital content, measuring performance outcomes and understanding digital analytics; * Contains international case studies to illustrate how digital marketing is being used in various industry settings. Do you know where to start with digital marketing? This user-friendly text book provides an engaging introduction to digital marketing to help you understand of the impact of digital channels on marketing operations. It introduces the essential terms, and practices of digital marketing and applies theory to explain the rationale for choosing to use a specific approach in a given context. It provides an overview of digital marketing challenges and opportunities by defining the field, explaining the structure of digital marketing management and introducing the digital marketing mix. It explains how to use digital marketing to enhance the customer experience and how to integrate digital marketing into existing channels. It also examines new digital business models including crowd sourcing and crowd funding. Finally it examines the key performance indicators of technology acceptance, customer satisfaction and customer engagement and the choice of analytics that can be used for measuring these outcomes.

The growth of internet access and the entry of smartphones into everyday life has provided a revolutionary way for consumers to interact with businesses throughout the tourist industry. As a result, numerous companies are utilizing techniques and concepts designed to communicate directly with potential clientele all over the world. Digital Marketing Strategies for Tourism, Hospitality, and Airline Industries provides innovative insights into how digital marketing can influence the consumer relationship at every stage of the tourism process and features emerging tools and techniques to establish better connections with consumers. The content within this publication examines topics such as branding strategies, social media, and influencer marketing for maximum content exposure. This information is designed for marketing managers, executives, event planners, tour developers, hotel managers, airline managers, program directors, advertisers, restaurateurs, students, business professionals, and researchers.