Human Centered System Design For Electronic Governance

As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.

This book constitutes the refereed proceedings of two workshops held at the 23rd International Conference on Financial Cryptography and Data Security, FC 2019, in St. Kitts, St. Kitts and Nevis, in February 2019.The 20 full papers and 4 short papers presented in this book were carefully reviewed and selected from 34 submissions.The papers feature the outcome of the 4th Workshop on Advances in Secure Electronic Voting, VOTING 2019 and the Third Workshop on Trusted Smart Contracts, WTSC 2019. VOTING covered topics like election auditing, voting system efficiency, voting system usability, and new technical designs for cryptographic protocols for voting systems.WTSC focuses on smart contracts, i.e., self-enforcing agreements in the form of executable programs, and other decentralized applications that are deployed to and run on top of (specialized) blockchains.

As is true in most aspects of daily life, the expansion of government in the modern era has included a move to a technologically-based system. A method of evaluation for such online governing systems is necessary for effective political management worldwide. Proliferation of Open Government Initiatives and Systems is an essential scholarly publication that analyzes open government data initiatives to evaluate the impact and value of such structures. Featuring coverage on a broad range of topics including collaborative governance, civic responsibility, and public financial management, this publication is geared toward academicians and researchers seeking current, relevant research on the evaluation of open government data initiatives.

The application of e-government technologies has led to increased public participation and social inclusion, while allowing for greater government transparency. These technologies provide accessibility to online content and services while offering the public an active voice in governmental issues. E-Governance and Social Inclusion: Concepts and Cases presents current and emerging research about the implementation of technology in government and its broad social implications. This handbook aims to be a comprehensive reference publication for academicians, researchers, practitioners, students, and managers with an interest in e-government content and the ability for the public to access and utilize this technology.

"This book evaluates current research and best practices in the adoption of e-government technologies in developed and developing countries, enabling governments to keep in constant communication with citizens, constituents, corporations, and other stakeholders in modern societies"--

Digital technology and the Internet have greatly affected the political realm in recent years, allowing citizens greater input and interaction in government processes. The mainstream media no longer holds all the power in political commentary. Transforming Politics and Policy in the Digital Age provides an updated assessment of the implications of technology for society and the realm of politics. The book covers issues presented by the technological changes on policy making and offers a wide array of perspectives. This publication will appeal to researchers, politicians, policy analysts, and academics working in e-government and politics.

Medical practitioners are continuing to advance their knowledge of the latest technologies in order to keep up with the opportunities for faster and more reliable treatments for patients. Advancing Medical Practice through Technology: Applications for Healthcare Delivery, Management, and Quality focuses on the latest medical practices through the utilization of technologies and innovative concepts. This book is an essential reference source for researchers, academics, and industry professionals interested in the latest advancements in the healthcare, biomedicine, and medical communications fields.