Human Change Process

"One of the most searching and thought-provoking discussions about human change processes I have read. The author writes from the perspective of a psychologist, psychotherapist, philosopher, and reseracher, but above all he writes as a perceptive and sensitive human being."--Hans Strupp, Ph.D., Vanderbilt University.

Human Factors Handbook for Process Plant Operations Provides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks Human Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they do—and how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. Human Factors Handbook for Process Plant Operations guides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, this easy-to-use handbook uses real-world anecdotes and case studies to demonstrate effective training and learning, task planning, communications, emergency response, risk and error management, and more. Throughout the text, the authors offer valuable insights into why people make mistakes while providing advice on how to help workers perform their process operational tasks successfully. Explains all essential Human Factors concepts and knowledge with clear descriptions and illustrative examples Offers actionable advice and models of good practice that can be applied to design, process operations, start-ups and shut-downs, and maintenance Addresses job aids, equipment design, competence, task support, non-technical skills, working with contractors, and managing change Discusses how lack of Human Factors considerations during the engineering design phase can adversely affect safety and performance Describes how to use indicators to both recognize and learn from human error and performance issues Written by highly experienced operating and maintenance personnel, Human Factors Handbook for Process Plant Operations is an indispensable resource for everyone involved with defining, planning, training, and managing process operations, maintenance, and emergency response in the food, pharmaceutical, chemical, petroleum, and refining industries. The missions of both the CCPS and EI include developing and disseminating knowledge, skills and good practices to protect people, the environment, and property by bringing the best knowledge and practices to industry, academia, governments and the public around the world through collective wisdom, tools, training and expertise. The CCPS, an industrial technology alliance of the American Institute of Chemical Engineers (AIChE), has been at the forefront of documenting and sharing important process safety risk assessment methodologies for more than 35 years and has published over 100 books in its process safety guidelines and process safety concept book series. The EI’s Technical Work Program addresses the depth and breadth of the energy sector from fuels and fuels distribution to health and safety, sustainability and the environment. The EI program provides cost-effective, value-adding knowledge on key current and future international issues affecting those in the energy sector.

Human Factors in the Chemical and Process Industries: Making it Work in Practice is a comprehensive overview of human factors within this sector, focusing on the practical application. It has been written by acknowledged industry experts from the Keil Centre, which is a leading practice of chartered ergonomics and human factors specialists, chartered safety specialists, registered occupational psychologists, and registered clinical psychologists. The book was inspired by the international human factors training course run by the Keil Centre with the IChemE, which has reached four continents across the world. The book is written for those who want a comprehensive overview of the subject, focusing on the practical application of human factors. It has been written for safety professionals, engineers and operational disciplines within industry, and those aspiring to these disciplines, who either deal with human factors issues or any aspect of the ‘human element’ in their core role. The book explains what ‘human factors’ is about and how human factors issues are best managed from a practical perspective. It will help readers develop a greater understanding of the area and how to establish more effective solutions for human factors related issues. Provides comprehensive coverage of the most relevant human factors within this sector, with succinct overviews of each topic Uses case studies and practical examples to illustrate topics and explains the material in a fully accessible, easy to understand style Written by a single team of eleven industry practitioners, drawing on the combined expertise of different human factors specialisms which are rarely comprehensively combined in a single resource

An invaluable teaching text and clinical resource, this is a book about how to do psychotherapy--how to apply the science of change to the complexities of helping people develop new meanings in their lives. Explaining constructivist principles and illuminating what a skilled clinician actually does in day-to-day practice, Michael J. Mahoney shows how to nurture the therapeutic relationship while implementing such creative interventions as centering techniques, problem solving, pattern work, meditation and embodiment exercises, drama and dream work, and spiritual exploration. Appendices feature reproducible client forms, handouts, and other useful materials.

Process Safety Management and Human Factors: A Practitioner's Experiential Approach addresses human factors in process safety management (PSM) from a reflective learning approach. The book is written by engineers and technical specialists who spent the last 15-20 years of their professional career looking at behavioral-based safety, human factor research, and safety culture development in organizations. It is a fundamental resource for operational, technical and safety managers in high-risk industries who need to focus on personal and occupational safety management to prevent safety accidents. Real-life examples illustrate how a good, effective understanding of human factors supports PSM and positive impacts on accident occurrence. Covers the evolution and background of process safety management Shows how to integrate and augment process safety management with operational excellence and health, safety and environment management systems Focuses on human factors in process safety management Includes many real-life case studies from the collective experience of the book's authors

Human Factors Methods for Improving Performance in the Process Industries provides guidance for managers and plant engineering staff on specific, practical techniques and tools for addressing forty different human factors issues impacting process safety. Human factors incidents can result in injury and death, damage to the environment, fines, and business losses due to ruined batches, off-spec products, unplanned shutdowns, and other adverse effects. Prevention of these incidents increases productivity and profits. Complete with examples, case histories, techniques, and implementation methodologies, Human Factors Methods for Improving Performance in the Process Industries helps managers and engineering staff design and execute an efficient program. Organized for topical reference, the book includes: An overview on implementing a human factors program at the corporate level or the plant level, covering the business value, developing a program to meet specific needs, improving existing systems, roles and responsibilities, measures of performance, and more Summaries of forty different human factors relating to process safety, with a description of the tools, a practical example with graphics and visual aids, and additional resources Information on addressing the OSHA Process Safety Management (PSM) requirement for conducting human factors reviews in process hazard analyses (PHAs) A CD-ROM with a color version of the book Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Make change humanly possible Today’s schools know they must make problem solving, collaboration, self-directed learning and creativity an integral part of the school’s DNA, but they don’t always know how. When we ask schools to change, we are asking human beings to change. This requires special tools and a human-centered approach. In The Human Side of Changing Education, leaders will learn to make sense of their challenging change journeys and accelerate effective implementation. With this practical framework that includes human-centered tools, resources and mini case studies, readers will learn to navigate and succeed on their unique path of change. Understand why resistance is to be expected and how to get through it. Discover three different kinds of change strategies and when to use which one Learn how to use the "messy middle" of change, where real transformation happens Change the heart of the system by enabling the hearts and minds of those who make schools work. "Julie Wilson is both a visionary and a pragmatist. Her book is a wonderfully clear and concise guide for leaders who seek to navigate the road to educational transformation." Tony Wagner, Author The Global Achievement Gap and Creating Innovators "If you want to understand what it takes to create innovative and lasting change, then forge ahead with The Human Side of Changing Education, and bravely create your own hero′s journey. This is a valuable guide, with practical advice and real-life examples to support you in this very complicated and challenging work." Ann Koufman-Frederick, Chief Academic Officer LearnLaunch Institute, MAPLE "If everyone working in U.S. K-12 education were to read this book and put even half of its thinking into practice, we would be well on our way to a far better society. It is timely, visionary, and relentlessly practical – a rare combination. Discover what our future could look like if enough of us dare to make it happen." Andy Calkins, Director Next Generation Learning Challenges at EDUCAUSE