Human Values And The Design Of Computer Technology

Human values--including accountability, privacy, autonomy, and respect for person--emerge from the computer systems that we build and how we choose to use them. Yet, important questions on human values and system design have remained largely unexplored. If human values are controversial, then on what basis do some values override others in the design of, for example, hardware, algorithms, and databases? Do users interact with computer systems as social actors? If so, should designers of computer persona and agents seek to build on such human tendencies, or check them? How have design decisions in hospitals, research labs, and computer corporations protected or degraded such values? This volume brings together leading researchers and system designers who take up these questions, and more.

This book seeks to advance our understanding of the relationship between information and human values by synthesizing the complementary but typically disconnected threads in the literature, reflecting on my 15 years of research on the relationship between information and human values, advancing our intellectual understanding of the key facets of this topic, and encouraging further research to continue exploring this important and timely research topic. The book begins with an explanation of what human values are and why they are important. Next, three distinct literatures on values, information, and technology are analyzed and synthesized, including the social psychology literature on human values, the information studies literature on the core values of librarianship, and the human-computer interaction literature on value-sensitive design. After that, three detailed case studies are presented based on reflections on a wide range of research studies. The first case study focuses on the role of human values in the design and use of educational simulations. The second case study focuses on the role of human values in the design and use of computational models. The final case study explores human values in communication via, about, or using information technology. The book concludes by laying out a values and design cycle for studying values in information and presenting an agenda for further research.

Using our moral and technical imaginations to create responsible innovations: theory, method, and applications for value sensitive design. Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage. After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development. This definitive account of the state of the art in value sensitive design is an essential resource for designers and researchers working in academia and industry, students in design and computer science, and anyone working at the intersection of technology and society.

An important public discussion is underway on the values and ethics of digital technologies as designers work to prevent misinformation campaigns, online harassment, exclusionary tools, and biased algorithms. This monograph reviews 30 years of research on theories and methods for surfacing values and ethics in technology design. It maps the history of values research, beginning with critique of design from related disciplines and responses in Human-Computer Interaction (HCI) research. The review then explores ongoing controversies in values-oriented design, including disagreements around terms, expressions and indicators of values and ethics, and whose values to consider. Next, the monograph describes frameworks that attempt to move values-oriented design into everyday design settings. These frameworks suggest open challenges and opportunities for the next 30 years of values in HCI research.

Any design process involves an imaginative act, a picturing of the world as other than it is. Fiction has long played a part in design research in the form of scenarios, personas, sketches, paper-based prototypes, simulations, prototypes, and speculative design. The term "design fiction" has been recently adopted to describe more elaborate and detailed representations of products and services that do not exist yet. Design fiction is an emerging practice and there are several competing definitions and forms.Research Fiction and Thought Experiments in Design traces design fiction from the Italian radical design of the 1960s through British Art Schools in the late 1990s to contemporary adaptations of the practice by companies like Google, Microsoft and Facebook. Design fiction is now produced regularly by individuals launching Kickstarter campaigns, corporations selling visions of future products and governments imagining new digital services. But there is little agreement about the status of such fictions: what constitutes a good fiction? How does fiction relate to research? In what sense does fiction contribute to existing knowledge? Although fiction can sometimes result in accurate prediction, this is not its main value. It is rather the creation of ambiguous artefacts that help us think carefully about emerging technologies and their potential impact.Fiction may seem to be the antithesis of empirical enquiry but it is often employed in the form of "thought experiments" in Physics, Mathematics, Ethics and Philosophy. Research Fiction and Thought Experiments in Design argues that design fiction can also be considered as a form of thought experiment. Excerpts from a fictional Wikipedia article about Valdis Ozols, a Latvian historian and author writing design fiction in the 1940s, precede each section as think pieces about the nature and value of fiction. The text is illustrated with pages from a fictional design workbook written in an invented language.

The previous edition of the International Encyclopedia of Ergonomics and Human Factors made history as the first unified source of reliable information drawn from many realms of science and technology and created specifically with ergonomics professionals in mind. It was also a winner of the Best Reference Award 2002 from the Engineering Libraries Division, American Society of Engineering Education, USA, and the Outstanding Academic Title 2002 from Choice Magazine. Not content to rest on his laurels, human factors and ergonomics expert Professor Waldemar Karwowski has overhauled his standard-setting resource, incorporating coverage of tried and true methods, fundamental principles, and major paradigm shifts in philosophy, thought, and design. Demonstrating the truly interdisciplinary nature of this field, these changes make the second edition even more comprehensive, more informative, more, in a word, encyclopedic. Keeping the format popularized by the first edition, the new edition has been completely revised and updated. Divided into 13 sections and organized alphabetically within each section, the entries provide a clear and simple outline of the topics as well as precise and practical information. The book reviews applications, tools, and innovative concepts related to ergonomic research. Technical terms are defined (where possible) within entries as well as in a glossary. Students and professionals will find this format invaluable, whether they have ergonomics, engineering, computing, or psychology backgrounds. Experts and researchers will also find it an excellent source of information on areas beyond the range of their direct interests.

Using our moral and technical imaginations to create responsible innovations: theory, method, and applications for value sensitive design. Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage. After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development. This definitive account of the state of the art in value sensitive design is an essential resource for designers and researchers working in academia and industry, students in design and computer science, and anyone working at the intersection of technology and society.

Presents a collection of articles on human-computer interaction, covering such topics as applications, methods, hardware, and computers and society.