Implementing The Four Levels

Training legend Donald Kirkpatrick presents the companion book to his bestselling EVALUATING TRAINING PROGRAMS (over 47,000 copies sold across three editions) where he offers a practical 7-key methodology for putting his well-known four levels for training validation and effectiveness into practice.

In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.

A timely update to a timeless model. Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few. James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.

The purpose of this book is to make it easy for you, the reader, to understand the four levels that I (Don) have developed, and to obtain practical help on how to apply any one or all of them. The book is intended as an addition to and not a replacement for the basic book, Evaluating Training Programs: The Four Levels, third edition. We have added three chapters and taken the forms, examples, and approaches from the basic book and inserted them into the appropriate chapters. For example, Chapter 3, ''Evaluating Level 1: Reaction, '' contains select reaction forms and approaches from the case studies in the basic book. The first chapter suggests how you can decide what to evaluate and at what levels. The answer, of course, is by analyzing the available resources. The second chapter tells you why and how to get managers on board. They can be very helpful in developing curriculum and are needed to provide support and accountability when trainees move from the classroom to the job. Also, you will need their help when you evaluate levels 3 and 4, where you have no authority, only influence. Chapters 3 - 6 provide guidelines and practical help for evaluating at each of the four levels. Finally, the last chapter, ''Building a Chain of Evidence, '' explains why it is necessary to evaluate all the levels in sequence and not try to measure results without first evaluating at the first three levels. This is the best way to demonstrate the value of training---- Prefa

In this indispensable companion to the classic book Evaluating Training Programs—The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.

The authors draw on their decades of collective expertise to offer time-tested advice for putting their training effectiveness model into practice. This new, concise, hands-on guide is designed as a companion volume to Donald Kirkpatricks bestselling "Eva.