Invitations To Tender For Facility Management Services

This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs.

This book proposes strategies for FM services optimization and innovation, based on innovative models of IoT application and big data management within FM processes, able to support FM stakeholders in: orienting and managing big data flows and their sources (sensor, RFID, etc.); changing FM services demand/offer and developing new approaches to FM agreements; drawing new supply chains based on network approaches; and outlining new profiles of competences for FM stakeholders. The book demonstrates that FM stakeholders (e.g. Real Estate owners, FM providers, service suppliers, etc.) increasingly need new support tools for understanding the features of the current offer of innovative ICT solutions in order to become promoters of FM innovation, and it provides them with an analytical-procedural framework useful for defining and implementing IoT-based FM services.

This open access book focuses on the development of methods, interoperable and integrated ICT tools, and survey techniques for optimal management of the building process. The construction sector is facing an increasing demand for major innovations in terms of digital dematerialization and technologies such as the Internet of Things, big data, advanced manufacturing, robotics, 3D printing, blockchain technologies and artificial intelligence. The demand for simplification and transparency in information management and for the rationalization and optimization of very fragmented and splintered processes is a key driver for digitization. The book describes the contribution of the ABC Department of the Polytechnic University of Milan (Politecnico di Milano) to R&D activities regarding methods and ICT tools for the interoperable management of the different phases of the building process, including design, construction, and management. Informative case studies complement the theoretical discussion. The book will be of interest to all stakeholders in the building process - owners, designers, constructors, and faculty managers - as well as the research sector.

Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan.

This book examines green transition and circular economy in the fields of building design and Real Estate management. By outlining windows for seizing the opportunity to integrate circular approaches in current building practices, the book provides information tools to support building stakeholders (e.g. building designer and managers, manufacturers, Real Estate owners, maintenance operators, facility managers, etc.) in: (i) understanding circular re-strategies (e.g. reuse, remanufacturing, repurposing, etc.), the related requirements and the pre-conditions for their implementation within building design and management practices; (ii) reviewing design approaches at the product and building scale, also highlighting new circularity-related contents for the Briefing Documents; (iii) developing circular organizational and contract models for the procurement of Facility Management services, also integrating new circularity-related contents in Invitations to Tenders (ITTs); and (iv) assessing the quality and the effectiveness of circular practices, also highlighting circularity performance metrics and indicators in the context of corporate sustainability reporting.

Explore this comprehensive review of what facility management means to owners, operators, occupiers, facility managers and professional advisors The newly revised Fifth Edition of Total Facility Management delivers an accessible and practical text that shows readers how the concept and principles of facility management can be implemented in practice. The book deals with the most common and intractable challenges facing professionals, academics and students in the field and provides practical solutions with the means to implement them. The new edition of the book includes a greater focus on applicable ISO standards in facility management as well as maintaining an international perspective throughout. The book contains easy-to-access advice on how facilities can be better managed from a range of perspectives. The subjects covered provide a comprehensive treatment of facility management. Readers will also benefit from the inclusion of: A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core competences of facility management An exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintenance management and business continuity and recovery planning An examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environment A review of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology The book is the perfect choice for undergraduate and graduate studies in facility management, construction management, project management, surveying and other AEC disciplines. Total Facility Management will also earn a place in the libraries of academics and researchers whose work requires them to understand the theory and practice of facility management.

Local Content in Procurement is the first book of its kind. Recognizing the substantial economic and social value brought to host countries and local communities through the procurement practices of large private and public companies, this book by Dr Michael Warner – Director of the consultancy firm Local Content Solutions and former architect of the Local Content standards for BG Group – provides a first-hand account of the Local Content regulations, strategies and procurement processes needed to realise these social benefits. Acknowledging that the employment and industrial benefits of large-scale procurement have been sorely overlooked, this book is both a how-to manual and a thoughtful insight into the challenge of creating sustainable jobs and competitive national industries through expenditure on bought-in goods and services. With literally trillions of dollars of goods and services being procured over the next ten years in exploring and developing for oil, gas and mineral resources across the globe, the book focuses on these sectors, yet also has wide application to the utilities, construction, infrastructure, manufacturing and defence sectors. Local Content in Procurement has been written for those working for the procurement, strategy and social responsibility departments of major private and public companies and international suppliers, for industrial and economic policy-makers and regulators of local content, and for all those involved in the management of procurement expenditure to develop national and local industries.