Key Guide To Electronic Resources

This book is published open access under a CC BY 4.0 licence.The book offers a concise guide for librarians, helping them understand the challenges, processes and technologies involved in managing access to online resources. After an introduction the book presents cases of general authentication and authorisation. It helps readers understand web based authentication and provides the fundamentals of IP address recognition in an easy to understand manner. A special chapter is dedicated to Security Assertion Markup Language (SAML), followed by an overview of the key concepts of OpenID Connect. The book concludes with basic troubleshooting guidelines and recommendations for further assistance. Librarians will benefit from this quick and easy read, which demystifies the technologies used, features real-life scenarios, and explains how to competently employ authentication and access management.

A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even when it’s not obvious and take steps to reach a resolution. With the goal of developing a library-wide workflow in mind, this guide will teach you how to familiarize yourself with the components of electronic resources, using flowchart diagrams of common access chains such as discovery services, knowledge bases, research guides, and library services platforms; navigate the complete triage and troubleshooting workflow, illustrated through 14 in-depth examples; recognize the symptoms of common access disruptions; conduct efficient troubleshooting interviews; manage help tickets and design problem reports that capture key information without overburdening the user; create publicly available help pages for problems originating with users’ devices or computers; communicate with vendors and IT personnel for speedy resolutions, providing dozens of clear definitions of library and technology terms that will help you minimize confusion; and customize your own troubleshooting workflow chart for common use across departments and staff hierarchies.

Electronic Resources Librarianship: A Practical Guide for Librarians will help new e-resources librarians to hit the ground running. Simultaneously a step-by-step guide and comprehensive toolkit, the book walks readers through their first few days on the job, giving them the practical skills to immediately begin engaging with vendors, diagnosing access issues, tracking usage, and making well-informed retention decisions. Further, it sets readers up for long-term success by talking about project planning and goal setting in an environment of continuous change, as well as advice on how to pass on their newly acquired e-resource knowledge to others. This easy-to-read guide addresses several ever-present issues for both new and established e-resource librarians: the need for concrete tools to implement in their day-to-day tasks, the need to gain goal setting and project management skills to thrive and not just survive, and the need to overcome feelings of anxiety and isolation. Acting as a ready reference, Electronic Resources Librarianship will help steer librarians through the intricacies of the daily e-resource grind while giving them the tools and the confidence to handle even the most complex challenges. Special Features include: Extensive technology toolkit Sample worksheets, email scripts, and checklists Real-world troubleshooting problems and solutions Practical strategies for organizing and prioritizing work Comprehensive list of support groups, so readers are never at a dead end

Exploring the Digital Library, a volume in The Jossey-Bass Online Teaching and Learning series, addresses the key issue of library services for faculty and their students in the online learning environment. Written by librarians at Athabasca University, a leading institution in distance education, this book shows how faculty can effectively use digital libraries in their day-to-day work and in the design of electronic courses. Exploring the Digital Library is filled with information, ideas, and Discusses how information and communication technologies are transforming scholarship communication Provides suggestions for integrating digital libraries into teaching and course development Describes approaches to promoting information literacy skills and integrating these skills across the curriculum Outlines the skills and knowledge required in digital library use Suggests opportunities for faculty and librarians to collaborate in the online educational environment

Recipient of the 2018 Association for Library Collections & Technical Services (ALCTS) Outstanding Publication Award Whether it's networking with vendor reps or poring over data, the continually evolving field of electronic resources management (ERM) is always throwing something new your way. Alana Verminski and Kelly Marie Blanchat were once new on the job themselves, crossing over from research instruction and the vendor side of scholarly publishing. They share what they've learned along the way in this hands-on guide. Cutting through the complexity of a role that's changing rapidly, inside you'll find to-the-point advice on methods and tools that will help you stay on top of things, including coverage of such key topics as the full range of purchasing options, from Big Deals to unbundling to pay per view;conversation starters that will help build productive relationships with vendor reps;questions to ask vendors about accessibility;common clauses of licensing agreements and what they mean;understanding the four types of authentication;using a triage approach to troubleshooting hitches in accessing articles;conducting an overlap analysis to evaluate new content;the basic principles of usage statistics, and four ways to use COUNTER reports when evaluating renewals;tips for activating targets in your knowledge base;five steps to developing an effective marketing plan; andhow to master the lingo, with clear explanations of jargon, important terms, and acronyms. This guide to ERM fundamentals will prove invaluable, both as a primer for those preparing to enter the field as well as a ready reference for current practitioners.

This book covers the key current topic of electronic library resources and learning in the digital age. The book begins by outlining the changing ‘information environment’ in which librarians now work. It then goes on to discuss: the development of e-learning as a concept and the impact this is having on the further and higher education sector; the changing role of the librarian in supporting online learning; the technical problems associated with connecting up library systems; the copyright and licensing of electronic resources in a digital environment; and, finally the book offers tips for librarians when becoming involved in such initiatives. Examines the wealth of electronic library resources Examines the development of e-learning/online learning Considers the role of the librarian in supporting e-learning / online learning