Knowledge Automation

A proven decision management methodology for increased profits and lowered risks Knowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions. Describes all the stages in automating business processes, from business process modeling down to the implementation of decision services Addresses how to use business rules and predictive analytics to optimize and automate small, high-volume business decisions Proposes a simple "top-down" method for defining decision requirements and representing them in a single diagram Shows how clear requirements can allow decision management projects to be run with reduced risk and increased profit Nontechnical and accessible, Knowledge Automation reveals how DRA is destined to become a standard technique in the business analysis and project management toolbox.

Knowledge Café is a process for sharing information, whether face to face or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive. The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis. This metaphorical town square supports knowledge circulation and rejuvenation and increases its velocity—making it a breeding ground for innovation. The aha moments at one Knowledge Café can match the benefits of multiple conferences, workshops, and training put together. When knowledge management (KM) is part of an organization's culture, performance improves, collaboration increases, and the competitive advantage accelerates. No one can force knowledge transfer. We must create the right environment where knowledge is freely shared, rewarded, and fun. This book demonstrates why the Knowledge Café is such an effective KM tool and shows how to design optimal café experiences and increase learning agility. The premium on knowledge and agility has never been greater. This book offers a technique for managing knowledge toward the greater good. Tips; templates; practical and relatable experiences; case studies; and examples of knowledge brokers, creators, and sharers across cultures are sprinkled throughout the book to show how the café interfaces with other KM techniques and in different work and project spaces.

In June of 1983, our expert systems research group at Carnegie Mellon University began to work actively on automating knowledge acquisition for expert systems. In the last five years, we have developed several tools under the pressure and influence of building expert systems for business and industry. These tools include the five described in chapters 2 through 6 - MORE, MOLE, SALT, KNACK and SIZZLE. One experiment, conducted jointly by developers at Digital Equipment Corporation, the Soar research group at Carnegie Mellon, and members of our group, explored automation of knowledge acquisition and code development for XCON (also known as R1), a production-level expert system for configuring DEC computer systems. This work influenced the development of RIME, a programming methodology developed at Digital which is the subject of chapter 7. This book describes the principles that guided our work, looks in detail at the design and operation of each tool or methodology, and reports some lessons learned from the enterprise. of the work, brought out in the introductory chapter, is A common theme that much power can be gained by understanding the roles that domain knowledge plays in problem solving. Each tool can exploit such an understanding because it focuses on a well defined problem-solving method used by the expert systems it builds. Each tool chapter describes the basic problem-solving method assumed by the tool and the leverage provided by committing to the method.

This book discusses the major trends in Business Process Automation (BPA) and explains how BPA technologies and tools are applied in practice. It introduces the students to the concepts of BPA and describes the need for automation in business process management. The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits. It elaborates the applications of BPA in various sectors such as HR and payroll, marketing, e-governance, knowledge management and banking. The text also discusses in detail the role of Chief Information Officer (CIO) as a change agent for designing and implementing automation initiatives. Return-on-Investment (ROI) calculations have been shown as a business case for automating business processes. Evaluation criteria for deciding which software package to be implemented have been thoroughly explained. Key Features : Provides case studies at the end of all chapters to help the students for easy understanding of the concepts discussed. Includes chapter-end questions to test students’ comprehension of the subject. Presents a glossary of technical terms. The book is designed for the postgraduate students of management. It would be useful for the professionals and practitioners for implementation of process automation in organizations as well.

Advanced Manufacturing and Automation V contains the proceedings of the 5th International Workshop of Advanced Manufacturing and Automation (IWAMA 2015). This meeting continues the success of this important international workshop series and disseminates the works of academic and industrial experts, from around the world, in the areas of advanced manufacturing and automation. The disciplines of manufacturing and automation have attained paramount importance and are vital factors for the maintenance and improvement of the economy of a nation and the quality of life. Manufacturing and automation are advancing at a rapid pace and new technologies are constantly emerging in the fields. The challenges faced by today’s engineers are forcing them to keep on top of the emerging trends through continuous research and development. The papers comprising these proceedings cover various topics including: Robotics and automation; Computational intelligence; Design and optimization; Product life-cycle management; Integration of CAD/CAPP/CAM/CIMS; Advanced manufacturing systems; Manufacturing operations management; Knowledge-based manufacturing; Manufacturing quality control and management; Sustainable production; Diagnosis and prognosis of machines; Lean and agile manufacturing; Virtual and grid manufacturing; Resource and asset management; Logistics and supply chain management; RFID applications; Predictive maintenance; Reliability and maintainability in manufacturing; Project management; Renewable energy development; Environment protection; Intelligent detection.

This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.